Reviews Analyzed
21
We Collect & Analyze Reviews
Overnight Glasses
Experiences & Reviews
Overnight Glasses is an online eyewear retailer and lab that handles prescription lenses, lens replacement and frame services via its website and live chat. People searching reviews typically evaluate turnaround time, lens accuracy (including progressives), warranty handling and customer support responsiveness.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
23d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers describe helpful, prompt customer service and straightforward exchanges; several name reps who resolved issues quickly.
Share of mentions
Strong
22%
💰
Value for money
Multiple reviewers call prices affordable and better than optometrist options, though a few report unexpected out‑of‑pocket costs.
Share of mentions
Strong
7%
⚡
User experience
Ordering, exchanges and shipping are frequently described as simple and fast, with several customers noting overnight or two‑day turnaround.
Share of mentions
Strong
10%
🔧
Product quality
Many customers report well‑made frames and accurate lenses; some describe coating, fit or prescription problems that were subsequently corrected.
Share of mentions
Mixed
14%
📞
Communication
Live chat and named staff (e.g., Christine, Denisse) are often praised for clear, helpful responses; occasional complaints cite slow or incorrect information.
Share of mentions
Strong
19%
⭐
Overall experience
Overall impressions are largely positive: fast turnaround, good lenses and responsive support, with a minority reporting repeated quality or service issues.
Share of mentions
Strong
27%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Tweet glasses
"I have been ordering from this company for years and I have always had a very pleasant experience. The glasses are stylish, well made, good quality, affordable and most importantly, the lenses are very good. I am very happy with the recent purchase. They have a great selection of styles and prices. The ordering process was easy, and delivery was quick. My son is so much in love with the Tweet glasses. If you need any kind of glasses, Overnight glasses is the place. They have very supportive staff that helps you get vale for your money. I would definitely order from them again! "
Alice Aiden
Collected.reviews
Dec 15, 2021
Featured for: Long‑term positive: quality, value
I initially had my drill mount rimless…
"I initially had my drill mount rimless Matsuda glasses done here with progressive/xtractive lenses in brown. After several months the coating on the l..."
WAL
Trustpilot
Oct 01, 2025
Featured for: Product issue resolved by warranty
Excellent customer service, speedy delivery
"What made it great was the customer service! I ordered a pair of glasses and BAM ! They were at my doorstep next day. Which is an amazing feat because..."
Jennifer P
Trustpilot
Oct 01, 2025
Featured for: Detailed example: fast shipping, repair
slooooooow...
"slooooooow.... sent wrong prescription, gave me hideous headaches, had to return glasses, and then sloooooow again..... still waiting over 3 weeks......."
Michael Pigne
Trustpilot
Oct 01, 2025
Featured for: Negative: repeated errors and delays
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
B
Ben Bacon
trustpilot.com
Oct 01, 2025
Christine answered my question
Christine answered my question, and even provided extra information that was relevant and helpful. I think th...
C
Craig Sakowitz
trustpilot.com
Oct 01, 2025
This rating is for the ordering process…
This rating is for the ordering process and customer chat only - I have not yet received glasses. I needed to know what glasses I could get within a d...
A
Atid Kefi
trustpilot.com
Oct 01, 2025
Great customer service and support
Great customer se...
S
Susan Fidler
trustpilot.com
Oct 01, 2025
Mixed results
Mixed results. The lenses were fine and when the surface broke down after 3 months they were replaced quickly at no charge. Howeve...
W
WAL
trustpilot.com
Oct 01, 2025
I initially had my drill mount rimless…
I initially had my drill mount rimless Matsuda glasses done here with progressive/xtractive lenses in brown. After several months the coating on the l...
T
Tristan
trustpilot.com
Oct 01, 2025
Very helpful and professional
Very helpful and professional, Christine was grea...
J
Jeff A
trustpilot.com
Oct 01, 2025
Excellent and Fast! Highly recommend
I just received my replacement glasses and they are exactly what I was looking for—finally, a perfect fit for my big head! The process of finding the...
A
AIH
trustpilot.com
Oct 01, 2025
The lenses are perfect
The lenses are perfect. I sent them existing frames with dots where my pupils are, and the...
N
Norma Blum
trustpilot.com
Oct 01, 2025
Great glasses great service
...
A
Alexis Thomas
trustpilot.com
Oct 01, 2025
Great product for a low price!
Great product f...
J
Jennifer P
trustpilot.com
Oct 01, 2025
Excellent customer service, speedy delivery
What made it great was the customer service! I ordered a pair of glasses and BAM ! They were at my doorstep next day. Which is an amazing feat because...
J
Jean Kennedy Bibby
trustpilot.com
Oct 01, 2025
Excellent customer service
I ordered a pair of line less bifocals but after I received them I realized that what I needed were progressives. I emailed Overnight Glasses and Chri...
A
Amye
trustpilot.com
Oct 01, 2025
Wow…
I ended up in this site after placing a glasses order with Warby Parker- 67 days later I still don’t have my glasses. They have jumped the shark. Out...
E
Eugenia
trustpilot.com
Oct 01, 2025
Love My New Shades
Order date: 7/30/2025 First time customer and very pleased. The order was easy to place with clear instructions. I had new lenses made for my sunglass...
t
twentyfirstcenturycustomer
trustpilot.com
Oct 01, 2025
Easy exchange process
I purchased two pairs of glasses. One was excellent in all ways, the other needed an exchange due to a design flaw with the clip-on sung...
B
BruceS
trustpilot.com
Oct 01, 2025
I have had only one contact with this…
I have had only one contact with this company thus far, which was through their Chat featu...
N
Neil Frost
trustpilot.com
Oct 01, 2025
Christine was great to work with
Christine was great to work with. Everything...
J
Jill
trustpilot.com
Oct 01, 2025
Excellent service
Order date: 8/8/2025 I needed a temporary pair of eyeglasses after cataract surgery, even though I knew my prescription would change s...
L
Lynne Christensen
trustpilot.com
Oct 01, 2025
Christine provided excellent help
Christine provided excellent help. She was speedy, comp...
M
Michael Pigne
trustpilot.com
Oct 01, 2025
slooooooow...
slooooooow.... sent wrong prescription, gave me hideous headaches, had to return glasses, and then sloooooow again..... still waiting over 3 weeks.......
Conclusion
Reviews for Overnight Glasses show a consistent pattern: many customers highlight fast turnaround, straightforward ordering and named support agents who help with fit, exchanges and repairs. Several reviewers report high lens accuracy and good value compared with traditional optician prices. However, a minority describe coating or prescription errors and at least one account of incorrect insurance guidance; those issues were often handled through replacements or warranty shipping. If fast delivery and responsive chat support are priorities, reviews indicate strengths; if you rely on flawless first‑pass quality or specific insurance billing, check warranty terms and confirm insurance acceptance before ordering.