Reviews for Overnight Glasses show a consistent pattern: many customers highlight fast turnaround, straightforward ordering and named support agents who help with fit, exchanges and repairs. Several reviewers report high lens accuracy and good value compared with traditional optician prices. However, a minority describe coating or prescription errors and at least one account of incorrect insurance guidance; those issues were often handled through replacements or warranty shipping. If fast delivery and responsive chat support are priorities, reviews indicate strengths; if you rely on flawless first‑pass quality or specific insurance billing, check warranty terms and confirm insurance acceptance before ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
Longtime customer praises the glasses' quality and easy ordering.
“I have been ordering from this company for years and I have always had a very pleasant experience.”
Company honored warranty and replaced degraded lenses, returning new ones quickly.
“Overnight took care of me 100%.”
Customer service corrected PD error, repaired lenses, and reshipped them overnight.
“They shipped them OVERNIGHT again!”
Wrong prescription caused headaches and lengthy delays; customer service was slow.
“slooooooow.... sent wrong prescription, gave me hideous headaches, had to return glasses, and then sloooooow again.....”
Most reviewers describe helpful, prompt customer service and straightforward exchanges; several name reps who resolved issues quickly.
Multiple reviewers call prices affordable and better than optometrist options, though a few report unexpected out‑of‑pocket costs.
Ordering, exchanges and shipping are frequently described as simple and fast, with several customers noting overnight or two‑day turnaround.
Many customers report well‑made frames and accurate lenses; some describe coating, fit or prescription problems that were subsequently corrected.
Live chat and named staff (e.g., Christine, Denisse) are often praised for clear, helpful responses; occasional complaints cite slow or incorrect information.
Overall impressions are largely positive: fast turnaround, good lenses and responsive support, with a minority reporting repeated quality or service issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Agent Christine answered promptly and provided helpful information and pricing.
“Christine answered my question, and even provided extra information that was relevant and helpful.”
Chat rep Christine clearly explained ordering options and timing for a trip.
“Customer service rep Christine (on chat) was excellent”
Reviewer reports great customer service and support from the company.
“Great customer service and support”
Lenses were fine but incorrect insurance information caused out-of-pocket cost.
“their information on which insurance they take was wrong”
Company honored warranty and replaced degraded lenses, returning new ones quickly.
“Overnight took care of me 100%.”
Christine was very helpful and professional and offered multiple options.
“Very helpful and professional, Christine was great”
Received a perfect-fitting replacement; Denisse provided outstanding, above-and-beyond service.
“She went above and beyond to make sure I was confident with my choice”
Lenses fitted precisely into provided frames with accurate progressive transition.
“The lenses are perfect.”
Reviewer reports great glasses and great service from the company.
“Great glasses great service”
Reviewer praises the product quality combined with a low price.
“Great product for a low price!”
Customer service corrected PD error, repaired lenses, and reshipped them overnight.
“They shipped them OVERNIGHT again!”
Customer service promptly corrected lens type and remade progressives at no charge.
“I sent my glasses back and they made them into progressives and mailed them back at no extra charge.”
Reviewer received glasses within 24 hours and appreciated very responsive service.
“I literally recieved glasses in 24 hours.”
First-time customer received new sunglass lenses quickly; process took about seven days.
“The entire process took about 7 days.”
Easy exchange process; Christine and Denisse provided prompt, helpful support.
“Christine was very helpful, and made the exchange process simple.”
Single chat contact: Christine thoroughly answered three questions and added important information.
“Christine answered my 3 questions thoroughly and even added important info.”
Christine provided simple, helpful assistance and made the process easy.
“Christine was great to work with”
Needed temporary post-op glasses and they arrived the very next day.
“they arrived the very next day.”
Christine provided speedy, competent, and courteous assistance to the reviewer.
“Christine provided excellent help.”
Wrong prescription caused headaches and lengthy delays; customer service was slow.
“slooooooow.... sent wrong prescription, gave me hideous headaches, had to return glasses, and then sloooooow again.....”
I have been ordering from this company for years and I have always had a very pleasant experience. The glasses are stylish, well made, good quality, affordable and most importantly, the lenses are very good. I am very happy with the recent purchase. They have a great selection of styles and prices. The ordering process was easy, and delivery was quick. My son is so much in love with the Tweet glasses. If you need any kind of glasses, Overnight glasses is the place. They have very supportive staff that helps you get vale for your money. I would definitely order from them again!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Overnight Glasses is an online eyewear retailer and lab that handles prescription lenses, lens replacement and frame services via its website and live chat. People searching reviews typically evaluate turnaround time, lens accuracy (including progressives), warranty handling and customer support responsiveness.