Longtime customer praises the glasses' quality and easy ordering.
“I have been ordering from this company for years and I have always had a very pleasant experience.”
Reviews for Overnight Glasses show a consistent pattern: many customers highlight fast turnaround, straightforward ordering and named support agents who help with fit, exchanges and repairs. Several reviewers report high lens accuracy and good value compared with traditional optician prices. However, a minority describe coating or prescription errors and at least one account of incorrect insurance guidance; those issues were often handled through replacements or warranty shipping. If fast delivery and responsive chat support are priorities, reviews indicate strengths; if you rely on flawless first‑pass quality or specific insurance billing, check warranty terms and confirm insurance acceptance before ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
Longtime customer praises the glasses' quality and easy ordering.
“I have been ordering from this company for years and I have always had a very pleasant experience.”
Company honored warranty and replaced degraded lenses, returning new ones quickly.
“Overnight took care of me 100%.”
Customer service corrected PD error, repaired lenses, and reshipped them overnight.
“They shipped them OVERNIGHT again!”
Wrong prescription caused headaches and lengthy delays; customer service was slow.
“slooooooow.... sent wrong prescription, gave me hideous headaches, had to return glasses, and then sloooooow again.....”
Most reviewers describe helpful, prompt customer service and straightforward exchanges; several name reps who resolved issues quickly.
Multiple reviewers call prices affordable and better than optometrist options, though a few report unexpected out‑of‑pocket costs.
Ordering, exchanges and shipping are frequently described as simple and fast, with several customers noting overnight or two‑day turnaround.
Many customers report well‑made frames and accurate lenses; some describe coating, fit or prescription problems that were subsequently corrected.
Live chat and named staff (e.g., Christine, Denisse) are often praised for clear, helpful responses; occasional complaints cite slow or incorrect information.
Overall impressions are largely positive: fast turnaround, good lenses and responsive support, with a minority reporting repeated quality or service issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Christine helped change the shipping address so glasses arrived on time.
“Christine was amazing, she helped me change my shipping address so my glasses would arrive the same time I did for an important work conference.”
Christine helped change the shipping address so glasses arrived on time.
“Christine was amazing, she helped me change my shipping address so my glasses would arrive the same time I did for an important work conference.”
Glasses exceeded expectations with good fit and correct prescription; fast three-day delivery.
“Fast service, received in 3 days from order date.”
Glasses exceeded expectations with good fit and correct prescription; fast three-day delivery.
“Fast service, received in 3 days from order date.”
Christine clarified account and order questions and provided helpful chat support.
“Christine answered all of my questions, and even provided more information for clarity”
Christine clarified account and order questions and provided helpful chat support.
“Christine answered all of my questions, and even provided more information for clarity”
Chat agent Christine guided ordering, answered many questions, and provided discounts.
“Online Chat with Christine was absolutley great!”
Chat agent Christine guided ordering, answered many questions, and provided discounts.
“Online Chat with Christine was absolutley great!”
Fast shipping, excellent customer service, reasonable pricing; overall highly satisfied reviewer.
“This company earned me as a customer for life.”
Fast shipping, excellent customer service, reasonable pricing; overall highly satisfied reviewer.
“This company earned me as a customer for life.”
Web interface was easy to use; order quality and timeliness exceptional.
“The web interface was easy to use.”
Web interface was easy to use; order quality and timeliness exceptional.
“The web interface was easy to use.”
Second pair matched the first in ordering ease and delivered quality eyewear.
“the online ordering process and quality of the delivered eyeglasses was fantastic!”
Second pair matched the first in ordering ease and delivered quality eyewear.
“the online ordering process and quality of the delivered eyeglasses was fantastic!”
Lenses completed and returned within 48 hours, enabling timely prescription sunglasses.
“they were completed and returned within 48 hours of receipt of frames.”
Lenses completed and returned within 48 hours, enabling timely prescription sunglasses.
“they were completed and returned within 48 hours of receipt of frames.”
Promised overnight delivery failed and the customer remained waiting for glasses a week later.
“Overnight" might be a misnomer.”
Promised overnight delivery failed and the customer remained waiting for glasses a week later.
“Overnight" might be a misnomer.”
Glasses were made and delivered quickly; reviewer pleased with quality and delivery.
“Glasses were made & shipped on Monday. Received via UPS Tuesday about noon.”
Glasses were made and delivered quickly; reviewer pleased with quality and delivery.
“Glasses were made & shipped on Monday. Received via UPS Tuesday about noon.”
Service was great and timely when a replacement pair was needed.
“Just on time when I needed replacement of my eyeglasses”
Service was great and timely for eyeglass replacement.
“Just on time when I needed replacement of my eyeglasses”
Lost glasses were replaced within two working days and fit well.
“It took less than two working days to get the glasses to me in Florida.”
They provided fast fitting and delivered glasses within two business days.
“it took less than two working days to get the glasses to me in Florida.”
Initial tint was too strong; company redid lenses and delivered satisfactory replacements.
“They ended up redoing it”
Ordering was easy and customer service responded promptly with solutions.
“Great customer service via email and always replied promptly”
Ordering process was easy and customer care kept the reviewer well informed.
“the process is easy”
The ordering process was easy and kept customers informed.
“the process is easy”
Ordered strong-prescription glasses and received them within twenty-four hours.
“had them on his face the next day 10AM on a Saturday.”
Strong prescription glasses arrived within a day and fit well.
“had them on his face the next day 10AM on a Saturday.”
Reviewer was impressed by the very fast delivery of needed glasses.
“delivered my much needed pair of glasses to me so fast.”
Company delivered needed glasses very quickly and impressed the reviewer.
“delivered my much needed pair of glasses to me so fast”
Replaced lenses promptly and affordably, meeting the reviewer's order expectations.
“They do good work at a very reasonable price”
They replaced lenses promptly and delivered glasses as ordered.
“All my questions were asked and the glasses are just what I ordered.”
Chat support recovered past order details and helped with prescription; glasses perfect.
“Paul and Mario went above and beyond to help me figure out prescription.”
Customer service helped with account access and prescription support.
“Paul and Mario went above and beyond to help me figure out prescription.”
Two-day express order processed and returned with new lenses within two days.
“processed my 2-day express order and shipped it back with new lenses in 2 days!”
Two-day express order was processed and shipped within two days.
“Overnight Glasses processed my 2-day express order and shipped it back with new lenses in 2 days!”
Reviewer experienced perfect delivery, glasses, and customer service overall.
“Perfect Delivery, glasses and service”
Delivery, glasses, and service were perfect.
“Perfect Delivery, glasses and service”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Overnight Glasses is an online eyewear retailer and lab that handles prescription lenses, lens replacement and frame services via its website and live chat. People searching reviews typically evaluate turnaround time, lens accuracy (including progressives), warranty handling and customer support responsiveness.