Most reviewers mention fast delivery, helpful staff, and an easy checkout. Many point to clear guidance by phone and email and say they’ve bought again. A small number report receiving defective or open-box items, plus refunds that were delayed or never arrived. Those complaints stand out against the mostly positive comments on service and shipping.
Examples from available reviews (Jun 2015 – Feb 2026).
Great customer service and fast shipping; will order again.
“Great customer service and fast shipping.”
Quick free shipping, great Pax 3 price, and trustworthy service.
“I got an unbelievable price on a Pax 3”
Phil provided excellent communication via text and phone throughout.
“Phil was awesome throughout the whole process.”
Received open-box defective units and experienced poor customer support handling.
“This company sent me an open boxed, defective unit”
Positive reviews often describe staff stepping in and solving issues one by one. Several mention the team fixing shipping mistakes and sending replacements. A few reports describe refunds that never got resolved and open-box shipments; these cases show up less often but carry weight.
Many customers say prices are competitive, with occasional discounts on brand-name vaporizers. Several note they spent less than they would at local shops. Complaints about value are rare here.
Reviewers regularly mention an easy checkout, discreet packaging, and tracking notices sent the same day. Repeat customers say orders have been handled consistently over time. Few comments focus on problems with the shopping flow in this sample.
Several reviews praise how the devices perform and feel, describing specific models as reliable and enjoyable. Fewer reports mention defective units and a mouthpiece that worked poorly on one model. These issues appear in a minority of reviews, and at least one includes a refund being denied.
Customers often mention quick email replies and helpful phone calls that clear up differences between devices. Multiple reviews name staff members and say the conversations helped guide what they bought. A few mention no response after asking about returns.
Most reviewers describe high satisfaction and say they plan to buy again. The many five-star recommendations contrast sharply with a few one-star accounts focused on defects and refund handling. That gap leaves an overall impression that feels polarized.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Half-price vape shipped internationally for a small fee and arrived quickly.
“Couldn't believe that for a small $10 shipping fee I had it at my doorstep 7 days later.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Portable Hookahs is an online retailer selling vaporizers and related accessories. The catalog includes portable and desktop models, replacement parts, glass pieces, chargers, and consumable add-ons. Product pages usually list specs, photos, and SKU details to help shoppers compare options. Customers order through online checkout and can reach the company by the listed phone or email for questions or support.