Priority Bicycles
Experiences & Reviews
Priority Bicycles is a bicycle manufacturer and retailer offering consumer bicycles including commuter and beach-style models. People searching reviews typically look for information on product build, shipping and assembly, customer service, and fit guidance.
Overview & Key Metrics
Our Analysis
Service quality
Reviewers repeatedly highlight fast shipping, responsive and personable customer support, and cases where the company replaced small parts or went above and beyond.
Value for money
Very few reviews mention price; one reviewer explicitly noted the price felt high and recommended clearer sizing guidance to justify cost.
User experience
Many customers report easy assembly, quick learning for children, and pleasurable rides; a minority report a slightly rough ride on some models.
Product quality
Customers describe solid build and design, good components (e.g., belt drive), rust-resistant beach use, and overall well-designed, sturdy bikes.
Communication
Customers praise quick responses, helpful support staff and instructional videos; a few requested clearer measurement/fit information or login help.
Overall experience
Many reviewers state strong overall satisfaction, willingness to recommend or repurchase, often citing prompt service and easy assembly.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (March 2021 – October 2025).
Nice bikes to use on the beach!
"very nice bikes -- price point seemed a little high and there should be more detail on how to measure to ensure you purchase the correct bike that fit..."
outstanding service
"Absolutely outstanding customer service. They have been very responsive and, witho..."
Only 10 minutes to learn how to ride!
"Incredibly easy to assemble, it took my 6 year old 10 minutes to figure out how to ride it after an entire summer trying on a way too big an..."
The best built beach bike !
"..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
The best built beach bike !
...
Fantastic bike!!
...
Nice shop in the Bay Area (Xtracycle in…
Nice shop in the Bay Area (Xtracycle in millvalley). Both 600 and 600 hxt ar...
Get these at the beach!
we have four beach bikes that are simply WONDERFUL, easy...
Highly personable service and was very…
Highly personable servi...
Extremely helpful and their response…
Extremely helpful and their respons...
They go above and beyond
They go above and beyond . They do things they...
Only 10 minutes to learn how to ride!
Incredibly easy to assemble, it took my 6 year old 10 minutes to figure out how to ride it after an entire summer trying on a way too big an...
Product bundle
...
Great bike
Great bike - love the belt drive and gear sh...
My experience was excellent...including…
My experience was excellent...including answering man questions. I do wish however, though I very much like my purchase...Clas...
Love my bike
Love my bike! Easy to assemble, and delivered v...
outstanding service
Absolutely outstanding customer service. They have been very responsive and, witho...
Nice bikes to use on the beach!
very nice bikes -- price point seemed a little high and there should be more detail on how to measure to ensure you purchase the correct bike that fit...
Shipment arrived on time and the bike…
Shipment arrived on time and the bike was simple to assemble. Haven't riden it much...
I couldn't be happier with the prompt…
I couldn't be happier with the prompt attention and service I received. I...
I love this company!
I will always turn to Priority for bicycles. Beautiful design, responsive...
I wanted to express my sincere…
I wanted to express my sincere appreciation for the truly exceptional service I've received. Your team's responsiveness and clear, knowledgeable supp...
Extremely fast shipping
Extremely fast shipping, through assembly instruct...
Priority bicycles went above and beyond…
Priority bicycles went above and beyond what I...
Conclusion
Across the collected reviews, customers commonly report fast shipping, straightforward assembly, and attentive customer support. Multiple reviewers praise the bikes’ build and suitability for beach or neighborhood use; several call out belt-drive and rust-resistant features. A small number of customers want clearer sizing guidance and noted price concerns. If you’re considering a purchase, check sizing details before ordering and contact customer support—reviews indicate they respond quickly and helpfully.