Skip to content
We Collect & Analyze Reviews

Priority Bicycles
Experiences & Reviews

Priority Bicycles is a bicycle manufacturer and retailer offering consumer bicycles including commuter and beach-style models. People searching reviews typically look for information on product build, shipping and assembly, customer service, and fit guidance.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 95%
Latest Review 28d
Overall Rating
4.7

Our Analysis

🎯

Service quality

Reviewers repeatedly highlight fast shipping, responsive and personable customer support, and cases where the company replaced small parts or went above and beyond.

Share of mentions
24%
Strong
💰

Value for money

Very few reviews mention price; one reviewer explicitly noted the price felt high and recommended clearer sizing guidance to justify cost.

Share of mentions
2%
Weak
⚡

User experience

Many customers report easy assembly, quick learning for children, and pleasurable rides; a minority report a slightly rough ride on some models.

Share of mentions
16%
Strong
🔧

Product quality

Customers describe solid build and design, good components (e.g., belt drive), rust-resistant beach use, and overall well-designed, sturdy bikes.

Share of mentions
20%
Strong
📞

Communication

Customers praise quick responses, helpful support staff and instructional videos; a few requested clearer measurement/fit information or login help.

Share of mentions
15%
Strong
⭐

Overall experience

Many reviewers state strong overall satisfaction, willingness to recommend or repurchase, often citing prompt service and easy assembly.

Share of mentions
24%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

S
Scott Chirdon
trustpilot.com Oct 01, 2025

The best built beach bike !

...

W
Walfredo Cirne
trustpilot.com Oct 01, 2025

Fantastic bike!!

...

D
Dimitri Tolleter
trustpilot.com Oct 01, 2025

Nice shop in the Bay Area (Xtracycle in…

Nice shop in the Bay Area (Xtracycle in millvalley). Both 600 and 600 hxt ar...

M
Mark McGuire
trustpilot.com Oct 01, 2025

Get these at the beach!

we have four beach bikes that are simply WONDERFUL, easy...

c
customer
trustpilot.com Oct 01, 2025

Highly personable service and was very…

Highly personable servi...

N
Nick Marinelli
trustpilot.com Oct 01, 2025

Extremely helpful and their response…

Extremely helpful and their respons...

S
Scott Dean
trustpilot.com Oct 01, 2025

They go above and beyond

They go above and beyond . They do things they...

M
Mike Bennett
trustpilot.com Oct 01, 2025

Only 10 minutes to learn how to ride!

Incredibly easy to assemble, it took my 6 year old 10 minutes to figure out how to ride it after an entire summer trying on a way too big an...

O
Orlando
trustpilot.com Oct 01, 2025

Product bundle

...

M
Matthew McCarthy
trustpilot.com Oct 01, 2025

Great bike

Great bike - love the belt drive and gear sh...

P
Philip Elvitt
trustpilot.com Oct 01, 2025

My experience was excellent...including…

My experience was excellent...including answering man questions. I do wish however, though I very much like my purchase...Clas...

A
Anne Hager
trustpilot.com Oct 01, 2025

Love my bike

Love my bike! Easy to assemble, and delivered v...

C
Cody
trustpilot.com Oct 01, 2025

outstanding service

Absolutely outstanding customer service. They have been very responsive and, witho...

e
ed
trustpilot.com Oct 01, 2025

Nice bikes to use on the beach!

very nice bikes -- price point seemed a little high and there should be more detail on how to measure to ensure you purchase the correct bike that fit...

G
Geoffrey Secor
trustpilot.com Oct 01, 2025

Shipment arrived on time and the bike…

Shipment arrived on time and the bike was simple to assemble. Haven't riden it much...

J
Joyce Hayter
trustpilot.com Oct 01, 2025

I couldn't be happier with the prompt…

I couldn't be happier with the prompt attention and service I received. I...

S
Sondra Brooks
trustpilot.com Oct 01, 2025

I love this company!

I will always turn to Priority for bicycles. Beautiful design, responsive...

A
Alex Mirkovich
trustpilot.com Oct 01, 2025

​I wanted to express my sincere…

​I wanted to express my sincere appreciation for the truly exceptional service I've received. Your team's responsiveness and clear, knowledgeable supp...

R
Randy Jansen
trustpilot.com Oct 01, 2025

Extremely fast shipping

Extremely fast shipping, through assembly instruct...

D
Daniel Boyd
trustpilot.com Oct 01, 2025

Priority bicycles went above and beyond…

Priority bicycles went above and beyond what I...

Share Your Experience

Help other customers by sharing your experience with Priority Bicycles. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Across the collected reviews, customers commonly report fast shipping, straightforward assembly, and attentive customer support. Multiple reviewers praise the bikes’ build and suitability for beach or neighborhood use; several call out belt-drive and rust-resistant features. A small number of customers want clearer sizing guidance and noted price concerns. If you’re considering a purchase, check sizing details before ordering and contact customer support—reviews indicate they respond quickly and helpfully.