Reviews Analyzed
21
We Collect & Analyze Reviews
ProVape
Experiences & Reviews
ProVape is an online retailer focused on vaping products and accessories, including disposable vapes, pod systems, e-liquids, coils and related consumables. People searching for ProVape reviews typically look for information about product selection, shipping speed, returns and product condition. When evaluating an online vape retailer, consumers commonly check up-to-date reviews, shipping/return policies, and product expiry/authenticity details.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
18d
Overall Rating
3.3
Our Analysis
๐ฏ
Service quality
Mixed experiences: some reviewers praise quick, helpful staff and rapid responses; others report unresponsive support and unsatisfactory issue resolution.
Share of mentions
Mixed
11%
๐ฐ
Value for money
Generally positive on price: multiple reviewers cite competitive pricing, discounts or rewards; a minority say shipping costs reduce overall value.
Share of mentions
Strong
11%
โก
User experience
Limited but mixed: several users find the site easy to navigate and ordering straightforward; a few report misleading listings or limited product options.
Share of mentions
Mixed
6%
๐ง
Product quality
Mixed reports on product condition: many mention good selection and fresh e-liquids; a notable number report defective units, expired juice or missing parts.
Share of mentions
Mixed
20%
๐
Communication
Delivery and updates vary: numerous reviewers report fast, timely shipping; many others describe delays, missing tracking updates or unfulfilled shipping estimates.
Share of mentions
Mixed
21%
โญ
Overall experience
Overall mixed: a substantial group report reliable orders and repeat purchases; a significant minority report defects, delays and disappointing customer support.
Share of mentions
Mixed
30%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 โ October 2025).
PROVAPE IS EXCEPTIONALLY THE BEST FOR VAPIN NEEDS ABOVE THE REST & CUSTOMER SERVICE GOES ABOVE & BEYOND
"PROVAPE IS THE BEST MOST EASIEST FROM ORDERING SHIPMENT TO DELIVERY WHICH CAME FASTER THEN IT WAS SUPPOSED TO & E JUICES & PODS CAME WELL PACKAGED & E..."
Jennifer
Trustpilot
Oct 01, 2025
Featured for: Positive across service, shipping, product
ProVape = Bad business
"2-5 business days is non-existence. Your item will not come at all. 14 days later I have no money no coils no shipping no updates no phone answering's..."
JustMeJosher
Trustpilot
Oct 01, 2025
Featured for: Negative: no shipping, no responses
I ordered 11 vapes
"I ordered 11 vapes, which were sent in a timely manner. Problem is, FOUR of them didnโt work. I emailed, they asked for a video. I sent a video demons..."
Amanda Zaier
Trustpilot
Oct 01, 2025
Featured for: Defective items; inadequate resolution offered
Good price but long shipping time
"They are cheaper but the projected shipping time was a lot longer then it has o..."
Elizabeth B
Trustpilot
Oct 01, 2025
Featured for: Mixed: low price, slow shipping
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
M
Mariah Helms
trustpilot.com
Oct 01, 2025
I love ProVape!!
I buy vapes from ProVape very frequently! I've used other sites before and they've taken 2-3 weeks to get the vapes! ProVape is very quick and easy to...
J
JustMeJosher
trustpilot.com
Oct 01, 2025
ProVape = Bad business
2-5 business days is non-existence. Your item will not come at all. 14 days later I have no money no coils no shipping no updates no phone answering's...
D
Dick Richardson
trustpilot.com
Oct 01, 2025
Sending me expired juice customerโฆ
Sending me expired juice...
J
James
trustpilot.com
Oct 01, 2025
Provape came through.
Placed an order with ProVape and they came through! Not always th...
J
Jennifer
trustpilot.com
Oct 01, 2025
PROVAPE IS EXCEPTIONALLY THE BEST FOR VAPIN NEEDS ABOVE THE REST & CUSTOMER SERVICE GOES ABOVE & BEYOND
PROVAPE IS THE BEST MOST EASIEST FROM ORDERING SHIPMENT TO DELIVERY WHICH CAME FASTER THEN IT WAS SUPPOSED TO & E JUICES & PODS CAME WELL PACKAGED & E...
Z
Zerolyfe
trustpilot.com
Oct 01, 2025
Not impressed
You can not pick the color and most of the rdas are not the correct pictures so itโs misleading and the wait times for delivery seems as if they are n...
A
Amanda Zaier
trustpilot.com
Oct 01, 2025
I ordered 11 vapes
I ordered 11 vapes, which were sent in a timely manner. Problem is, FOUR of them didnโt work. I emailed, they asked for a video. I sent a video demons...
J
Jaimi Oliver
trustpilot.com
Oct 01, 2025
Excellent selection of products
Excellent selection of products - types, quantities, name br...
K
Kelsey busby
trustpilot.com
Oct 01, 2025
I ordered 3 days ago an ita been sayingโฆ
I ordered 3 days ago an ita been saying shipping label created at 10 a.m. awa...
E
Elizabeth B
trustpilot.com
Oct 01, 2025
Good price but long shipping time
They are cheaper but the projected shipping time was a lot longer then it has o...
F
Florence Bresnahan
trustpilot.com
Oct 01, 2025
Defective merchandise ๏ฟผ
Ordered two Fogger vapes and theyโre both defective. They will not charge. I called customer service and they actually wanted a video of the...
T
Tim Murphy
trustpilot.com
Oct 01, 2025
Just seems to be very nice
...
L
Lewis Fuller
trustpilot.com
Oct 01, 2025
Great products
Great products, I will keep purch...
A
Ali
trustpilot.com
Oct 01, 2025
Fast shipping and amazing selection
Fast shipping and...
N
Natali Molitor
trustpilot.com
Oct 01, 2025
Great variety and easier way to shopโฆ
Great variety and easier way to shop for different brands and flavors. After shipping fees it's about the same value....
M
Melissa
trustpilot.com
Oct 01, 2025
One out of six vapes actually worked.
I ordered six discounted vapes on provape.com and the first issue was how long it took to get them. Ridicu...
R
Rebecca โBeckaโ Britt
trustpilot.com
Oct 01, 2025
Absolutely amazing experienceโฆ
Absolutely amazing experience purchasing and receiving a whole selection of vapes. I have to be leary about any online entity selling anything due to...
T
Tnt anderson
trustpilot.com
Oct 01, 2025
Amazing real quick priority shippingโฆ
Amazing real quick priority shipping quality vape got the Vapo...
N
Nikki Greene
trustpilot.com
Oct 01, 2025
Was sceptical at first but receivedโฆ
Was sceptical at first but received everyt...
R
Reid Brown
trustpilot.com
Oct 01, 2025
Pro vape has no customer service repsโฆ
Pro vape has no customer service reps that work there. They also will disable your review ability if you give anything less than a 4 star review. I re...
Conclusion
Reviews for ProVape are mixed: many customers praise product variety, competitive pricing and fast deliveries, while others report delivery delays, defective items, expired juices or missing parts. Several positive reviews highlight quick shipping and helpful staff, but multiple negative reviews describe poor responses to problems and limited remedies for defective merchandise. If product reliability and quick resolution matter to you, check recent reviews for the items you plan to buy and verify return/refund policies before ordering. For shipments, reviewers recommend inspecting packages immediately on arrival and documenting defects to support claims.