Reviews Analyzed
21
We Collect & Analyze Reviews
Pullup & Dip
Experiences & Reviews
Pullup & Dip is an online retailer focused on bodyweight training equipment, such as pull-up bars, dip bars, resistance bands and related accessories. People searching reviews typically want information about product durability, shipping and customer support because the items require correct installation and occasional international delivery.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
11d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Many reviews praise quick shipping and fast service fixes; a few describe unresolved orders or difficult return handling.
Share of mentions
Strong
19%
💰
Value for money
Some customers report good value or extras; others call out high shipping costs or overall expense, particularly for returns.
Share of mentions
Weak
5%
⚡
User experience
Users note clear manuals and easy assembly, but some report broken QR-code instructions and a cumbersome shopping process.
Share of mentions
Mixed
11%
🔧
Product quality
Most reviewers describe sturdy, well-made bars and accessories, often highlighting solid packaging and reliable build quality.
Share of mentions
Strong
29%
📞
Communication
Several customers highlight responsive, real-person support and quick replies for customs; a minority report poor follow-up on issues.
Share of mentions
Mixed
8%
⭐
Overall experience
Overall impressions are positive for product quality and delivery, though some customers report missing items and costly returns.
Share of mentions
Strong
29%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
US buyers beware
"I had a terrible experience with Pullup & Dip. First, they charged me $80 just for shipping. Their marketing and photos clearly show the pull-up bar b..."
Heidi P
Trustpilot
Oct 01, 2025
Featured for: detailed return/shipping complaint
Equipment is high quality
"Equipment is high quality, service (shipping) is very quick and efficient and I really appreciate the instruction man..."
Thomas
Trustpilot
Oct 01, 2025
Featured for: praises quality, shipping, manuals
Resistance bands
"Daily exercise is crucial for healthy living. This is an exercise done right with the right equipment. Failure can easily hurt your body which might be expensive to treat. With this understanding, I searched for a trusted exercise equipment provider for a gym that we were starting. After a long online search, we found Pull-up and Dip. We were excited about their wide range of products, prices, and availability guides on the proper use of the equipment. We ordered resistance bands and wall-mounted pull-up bars. On arrival, some bands were missing. We contacted customer care, they were apologetic but we are yet to receive the remaining resistance bands. A few weeks have elapsed and no communication from their end. It’s like we are going to lose it."
Edwin Don
Collected.reviews
Nov 11, 2021
Featured for: missing items and no follow-up
Good aftermarket service
"no bots, real people answering question..."
Yannick
Trustpilot
Oct 01, 2025
Featured for: positive aftermarket service, real people
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
Thomas
trustpilot.com
Oct 01, 2025
Equipment is high quality
Equipment is high quality, service (shipping) is very quick and efficient and I really appreciate the instruction man...
Y
Yannick
trustpilot.com
Oct 01, 2025
Good aftermarket service
no bots, real people answering question...
I
Ivan ledesma
trustpilot.com
Oct 01, 2025
The set up instructions Now how do I put it together? qr code don’t…
The set up instructio...
H
Heidi P
trustpilot.com
Oct 01, 2025
US buyers beware
I had a terrible experience with Pullup & Dip. First, they charged me $80 just for shipping. Their marketing and photos clearly show the pull-up bar b...
G
George B.
trustpilot.com
Oct 01, 2025
Great customer service
Great customer service. I've received a wrong item and it was fix...
A
AM
trustpilot.com
Oct 01, 2025
Excellent quality
Excellent! Brought a B-Stock pull up bar and you couldn't tell it wasn't brand new. It's...
S
Sandor Domsitz
trustpilot.com
Oct 01, 2025
High quality product
High quality product, easy set up with a nice guide, awesom...
M
Michael Carpenter
trustpilot.com
Oct 01, 2025
Super quality and quick delivery..
Super quality and...
g
gintaras saltis
trustpilot.com
Oct 01, 2025
excellent
great product. for both...
E
Elizabeth
trustpilot.com
Oct 01, 2025
Robust pull up bar
Robust pull up bar with elastic band to aid my pul...
J
JG
trustpilot.com
Oct 01, 2025
Pull up bar
...
Q
Quinyan Merritt
trustpilot.com
Oct 01, 2025
The shopping experience was a pain and…
The shopping experience was a pain and pricey but the sleeves are pretty...
P
Pablo Supkay
trustpilot.com
Oct 01, 2025
Very responsive
They responded quickly to a request for more information fr...
I
Ivo Malta
trustpilot.com
Oct 01, 2025
Very fast delivery
Very fast delivery, ve...
J
Jim Woodward
trustpilot.com
Oct 01, 2025
Great parallettes!
Great parallettes!! Very stur...
P
Peter Zubler
trustpilot.com
Oct 01, 2025
All good
...
C
Cal
trustpilot.com
Oct 01, 2025
Solid 10/10 trustworthy product
Fast overseas shipping, easy to assemble, great quality, nice fit, n...
K
KHALED ISMAIL
trustpilot.com
Oct 01, 2025
Best quality and best equipment
Best quality an...
G
GERRY DOHERTY
trustpilot.com
Oct 01, 2025
Great company great product ie dip bar…
Great company great product ie dip bar and pull up door at...
D
Darby Metcal
trustpilot.com
Oct 01, 2025
Solid stuff at a good price, very happy
Got a jump rope and wooden push up grips. The build quality is really impressive and the price w...
Conclusion
Reviews show consistent praise for product build quality and generally fast shipping; many customers report sturdy, well-packaged pull-up bars and accessories. Multiple reviews also note clear instruction manuals and responsive support in common scenarios like customs or wrong items. However, several reviews describe operational issues: missing parts with poor follow-up, nonworking QR-code setup links, and at least one detailed complaint about high return shipping costs and perceived misleading installation guidance. If you are considering a purchase, check shipping and return terms for your country and confirm installation requirements; contact support for customs or fitment questions before ordering.