Reviews Analyzed
21
We Collect & Analyze Reviews
Rockstar Original
Experiences & Reviews
Rockstar Original is an e-commerce apparel brand name associated with streetwear and casual clothing. Consumers researching reviews typically look for information about shipping reliability, sizing accuracy, return policies, and customer support when evaluating this type of online clothing retailer.
Overview & Key Metrics
Positive Sentiment
10%
Latest Review
27d
Overall Rating
1.5
Our Analysis
🎯
Service quality
Most reviewers describe poor after-sales service: long response times, delayed or missing refunds, and restrictive return handling that frustrates customers.
Share of mentions
Weak
20%
💰
Value for money
Few customers note good sale prices; many report return fees, restocking deductions and store-credit-only refunds that reduce perceived value.
Share of mentions
Weak
12%
⚡
User experience
Frequent complaints about shipping and checkout: orders canceled or not delivered, partial shipments, and long delivery windows or delays.
Share of mentions
Weak
17%
🔧
Product quality
Reports are mixed: several praise fabric and design, while numerous buyers report inconsistent sizing, wrong items shipped, or inappropriate prints.
Share of mentions
Weak
12%
📞
Communication
Many reviewers report unresponsive support, email-only contact, calls going to voicemail, or correspondence that stops before issues are resolved.
Share of mentions
Weak
13%
⭐
Overall experience
Overall reviewer tone is negative: widespread warnings about fulfillment, returns, and support problems, though a minority report positive purchases.
Share of mentions
Weak
26%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – October 2025).
The Ultimate Urban Fashion Experience
"I recently purchased from Rockstar Original's urban street clothing collection and I must say, I am thoroughly impressed with their fashion sense. The designs are fresh, unique and definitely a must-have for all fashion-forward individuals out there. Their range of clothing caters to both men and women, which is a great plus point as not many brands have such an extensive unisex collection. Their clothes are made with high-quality materials that feel comfortable on the skin even after prolonged wear. What stood out to me the most was the attention they paid to detail when it came to designing their pieces. From intricate patterns on shirts to well-cut pants - every single piece looked like it had been crafted with utmost care. In addition, they also offer exceptional customer service! When placing my order online, I faced some issues but contacting their customer service team resolved my problems quickly without any hassle. Overall, Rockstar Original has definitely earned themselves a new fan in me! If you're looking for stylish outfits that will make you stand out from the crowd then head over to Rockstar Original today!"
Lizeth Davis
Collected.reviews
Nov 12, 2022
Featured for: Positive product and service
Never received my order
"I placed an order on Aug 26th. It is now September 11th and I still have not received my order. They claim that the order was transferred to Amazon sh..."
Teenya Brown
Trustpilot
Oct 01, 2025
Featured for: Missing order, no support
Idk. It's online shopping
"Ok, This store has some cool merch. The items I purchased were my son's normal size. I went by the size chart and reviews that state "fits true to siz..."
Tasha Moredock
Trustpilot
Oct 01, 2025
Featured for: Sizing issues, strict returns
Bought 8 skinny jeans all were amazing…
"Bought 8 skinny jeans all were amazing quality and style they shipped fast and..."
Josh Gill
Trustpilot
Oct 01, 2025
Featured for: Multiple positive quality reports
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
Teenya Brown
trustpilot.com
Oct 01, 2025
Never received my order
I placed an order on Aug 26th. It is now September 11th and I still have not received my order. They claim that the order was transferred to Amazon sh...
T
Tasha Moredock
trustpilot.com
Oct 01, 2025
Idk. It's online shopping
Ok, This store has some cool merch. The items I purchased were my son's normal size. I went by the size chart and reviews that state "fits true to siz...
K
Keisha F
trustpilot.com
Oct 01, 2025
This company is a scam
This company has seriously frustrated me. I was simply browsing their website, adding items to my cart that I might consider buying later. However, wi...
L
Lendell Marshall
trustpilot.com
Oct 01, 2025
This company sucks
This company sucks. Customer service take four days to get back to you to tell you they can’t make an...
M
Marie
trustpilot.com
Oct 01, 2025
Clothes definitely not matching the…
Clothes definitely not matching the website sizing chart Order a xl large pants however they fit like...
K
Kaye Hart
trustpilot.com
Oct 01, 2025
This is a SCAM!!!!!!
This is a SCAM!!!!!!! Do no...
r
rj
trustpilot.com
Oct 01, 2025
Don't order from them
They don't send what you order and when you return the wrong...
K
Kaori Dior
trustpilot.com
Oct 01, 2025
Horrible
Worst website ever I tried to purchase some clothes from the website, not once but twice it canceled my order, indicating that there was fraud detecte...
K
Keri Keri
trustpilot.com
Oct 01, 2025
No customer service available
I paid for expedite shipping and it’s been 11 days no updates or anything. I call customer service maybe 100 times and it g...
R
Renee Scott
trustpilot.com
Oct 01, 2025
I'm so glad I thought to go and read…
I'm so glad I thought to go and read the reviews I will not be ordering from them at all the stuff looks nice but I wouldn't dare set myself up for th...
H
Harlena Quinlan
trustpilot.com
Oct 01, 2025
Returns …
Long as you Don’t have to return anything your fine, soon as you have to process a return you get the run around and they will claim they never receiv...
E
Elemge
trustpilot.com
Oct 01, 2025
Store credit for returns????
Store credits for returns and they do not offer exc...
D
Deidre Yvette Huley
trustpilot.com
Oct 01, 2025
It's a hit or miss for me!
I really like the styles for me and the boys. However, the sizing sucks and is limited for kids. They are out of most styles but continuously advertis...
J
JENA
trustpilot.com
Oct 01, 2025
Sizing is not true to size
Sizing is not true to size, runs small. DO NOT buy this clothing for your children. My 9yr olds children’s sweatshirt says F***THE SYSTEM across it! D...
C
Chester Deal
trustpilot.com
Oct 01, 2025
Returning Items
I wanted to return some items in my order because they were too small. I sent the items back, I didnt recive a refund or store credit after two weeks....
B
Bernadette Campbell
trustpilot.com
Oct 01, 2025
BE VERY CAREFUL WITH Rockstar Original
On March 16, 2025 10:26AM I placed my 2nd order from this company, but this order did not go as smoothly as the 1st. My order included Kammile Beige/P...
D
Dawn Bailey
trustpilot.com
Oct 01, 2025
Total Scam You Won't Get Anything
Ordered March 8th it is now the 23rd and no package. Disput...
L
LIFE ITSELF IS A FIGHT
trustpilot.com
Oct 01, 2025
They will ship half of your order and…
They will ship half of your order and won't have the decency to let you know. When you do ask for...
J
Josh Gill
trustpilot.com
Oct 01, 2025
Bought 8 skinny jeans all were amazing…
Bought 8 skinny jeans all were amazing quality and style they shipped fast and...
J
Julia Joob
trustpilot.com
Oct 01, 2025
Scammers! Truly horrible
Just horrible. I’ve tried ordering twice and the second time they’ve just...
Conclusion
Reviewers consistently raise concerns about order fulfillment and returns: reports include missing or partial shipments and long waits for refunds. Returns are frequently handled as store credit, with customers describing deducted shipping fees and restocking charges. Sizing inconsistency and occasional wrong items shipped are common product-related complaints, though some buyers report good quality and fast shipping. If you consider purchasing, verify sizing carefully, review the returns and refund terms, and be prepared for limited or slow customer support based on these reviews.