Many reviewers describe repeated shipping problems, including lost or late packages, plus little or no help from customer support. A large share also mention returns ending in store credit only or smaller refunds. A smaller group praises the clothing’s quality, style, and fast shipping. Several product comments point to inconsistent sizing.
Examples from available reviews (Nov 2022 – Mar 2026).
Order never arrived, customer service falsely claimed shipment, no refund.
“Still no order and Custer service kept telling me they were shipped.”
Slow delivery and returns resulted only in store credit minus $12 fee.
“they automatically gave me store credit and then charged $12”
Eight skinny jeans were high quality, stylish, and shipped quickly.
“all were amazing quality and style”
They sell well-designed, high-quality unisex clothing and responsive customer service.
“I am thoroughly impressed with their fashion sense.”
Many reviews say orders never arrived, tracking looked invalid, or packages were lost in transit. Several customers also report support lines they could not reach and long waits for any reply. A small number mention on-time delivery even during bad weather.
Many reviewers criticize the returns process for giving store credit instead of refunds and for fees that cut the amount reimbursed. Several say they were charged or their order was marked delivered even though they never received the items. Positive comments about value appear only occasionally.
Customers point to website and ordering issues, including purchases that processed automatically and return portals that failed. Recurring complaints include inconsistent sizing and limited stock in certain sizes. A minority describe ordering as simple and delivery timing as acceptable.
Several reviews mention damaged items, poor fabric condition, and pants that did not match the advertised sizing. A smaller set says the denim was high quality and the garments were well made and matched their style expectations. Positive quality notes appear, but less often than quality complaints.
Reviewers often report slow replies or no response from customer service, with calls going to voicemail. Some describe promised fixes that never happened and address errors the company did not correct. A few users report responsive help, but those cases are uncommon.
Reviews swing between many low-rated service complaints and a few high-rated product endorsements. The main takeaway is unresolved orders and frustrating returns. A handful of positive experiences focus on fit and fast shipping.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently purchased from Rockstar Original's urban street clothing collection and I must say, I am thoroughly impressed with their fashion sense. The designs are fresh, unique and definitely a must-have for all fashion-forward individuals out there.
Their range of clothing caters to both men and women, which is a great plus point as not many brands have such an extensive unisex collection. Their clothes are made with high-quality materials that feel comfortable on the skin even after prolonged wear.
What stood out to me the most was the attention they paid to detail when it came to designing their pieces. From intricate patterns on shirts to well-cut pants - every single piece looked like it had been crafted with utmost care.
In addition, they also offer exceptional customer service! When placing my order online, I faced some issues but contacting their customer service team resolved my problems quickly without any hassle.
Overall, Rockstar Original has definitely earned themselves a new fan in me! If you're looking for stylish outfits that will make you stand out from the crowd then head over to Rockstar Original today!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Rockstar Original is an apparel brand that designs and sells casual clothing. It offers items such as denim, tops, and outerwear through its online store. Customers order through the brand’s e-commerce channels, and the company ships to consumer addresses. The brand also handles returns and provides customer support for order and product issues.