Rugs.com (1 reviews)

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Reviews, complaints and customer experiences
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7.6

Rugs.com

Nearly everyone uses rugs these days. This is as a result of the several benefits attached to them. Rugs bring comfort and warmth, are aesthetically pleasing, and also help to reduce the noise in your space. Due to these reasons, rugs are often in great demand. Rugs.com wants to provide you with a catalog of diverse rugs you can choose from. But how cost-effective are they? To what end would their products serve? The Best way to find this out is by reading reviews and experiences of people that are already customers at Rugs.com.

About Rugs.com
Founded in 1985, Rugs.com considers itself a leading dealer in rugs of different styles, designs, and brands. Their rugs insist on expressing tastes and preferences, whether antique or modern. Their products are believed to stretch from ancient Persia to modern-day Morocco. Their claim of producing rugs with different stitches is said to be driven by the locations. No matter where you are, what your taste is, Rugs.com insists on bringing you the highest quality of rugs at affordable prices.

Products and Services of Rugs.com
Rugs.com offers a variety of rugs that you can explore. Their rugs are marked by modern, shag, natural, Persian, traditional, outdoor, tribal, geometric, and several other qualifiers. You can delve into these rugs by size, color, and brand. Likewise, you can shop rugs by your living room, office, dining room, entryway, kitchen, bedroom, bathroom, hallway, and patio.

Rugs.com's products are in a wide range of sizes. They believe 9x12 Area Rugs are deemed great for large living rooms or dining rooms; 8x10 Area Rugs are ideal for medium size living rooms and dining rooms; 4x6 Area Rugs and 5x8 Area Rugs are said to work better for entryways; 6x9 Area Rugs supposedly work under a small dining room table and enhances your space; 2x3 Area Rugs are considered useful as doormats in your bathroom.

They offer freeshipping on all rugs with no minimum purchase required (excluding AK, HI, Puerto Rico, and US Virgin Islands). All of their rugs are claimed to ship within 24-48 hours from your purchase date. They are proud to offer free shipping on returns within 30 days of you receiving your order if their products do not meet your expectations. Refunds are said to be processed within 3-5 business days after they receive your return package. They accept online payment options such as Visa, Master Card, American Express, Discover, PayPal, Amazon, and Affirm. Their customer service claims to open 24 hours a day, 7 days a week. You can make inquiries via email, phone, live chat, or by filling a service form.

Compliment, Complaints, and Tips
We would love you to leave your reviews, complaints, and tips about Rugs.com after your patronage. How affordable are their rugs? Do they fit into your room? Do they meet your purpose? How reasonable are their delivery and return policies? Keep others updated by leaving a customer review. Your feedback would go a long way in informing others about this brand and what to expect from them.

Reviews, complaints and customer experiences

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Rugs.com - All reviews
  • Paula Clara
    11-11-2021

    9 by 12 orange rug

    A 9 by 12 orange rug is all I wanted to make my living room look good. I searched for the Rugs.com website, and they had a wide range of products and favorable terms. The most appealing were the modes of payment, free shipping for all returns, and 24-hour customer service. I was also encouraged by the customers' reviews on their website. And I thought, why not place my order. I paid via MasterCard. I was very eager and couldn't wait to see my rug. The delivery was timely. It was also well packed but the quality was poor and not worth the amount I paid. I returned it for a refund instead of an exchange. It is now 3 weeks and no refund yet. Not even sure I will get my money.

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    Overall
    7.5
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