Customers often mention reliable quality, comfortable fit, and coming back to buy again. Many note quick dispatch, clear delivery updates, and careful packaging. A smaller set of reviews flags higher prices or occasional issues with fit and finish. Overall, feedback stays positive, with some reservations about value or construction.
Examples from available reviews (Nov 2021 – Feb 2026).
Easy website and extremely comfortable, soft trousers with quick delivery.
“I absolutely love my trousers. They are beyond soft & so very comfortable”
Kept fully informed about delivery and delighted with product.
“I was fully kept informed of when to expect my order .”
Order arrived quickly; product liked but seemed overpriced and unlined.
“I wouldn’t have paid the original £200 for it, it’s not lined.”
Packaging was good but one pair of trousers had misaligned ankles and was returned.
“the rejected trousers not seemed properly aligned at the ankle edges, they ruckled.”
Buyers describe quick order processing and fast refunds. Several say staff and aftercare are helpful.
Shoppers often point to higher prices, while also mentioning good deals in sales. Direct complaints about value or missing details like lining show up, but less often.
Customers describe ordering online as easy and well laid out. Notes about fit options and true-to-size sizing help reduce guesswork, though a few people still needed small alterations.
Reviews repeatedly praise the feel of the fabrics, comfort, and design in trousers, knitwear, and outerwear. A small number mention build issues, such as uneven seams.
Customers report accurate delivery timeframes and prompt order updates. Some also call out quick replies from support.
Most comments show strong satisfaction and repeat purchasing. Negative notes are uncommon and focus mainly on price sensitivity and occasional quality problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Trousers met expected quality and fit with speedy delivery and packing.
“Really happy with these trousers, I'd wanted them for a while”
Trousers met expected quality and fit with speedy delivery and packing.
“Really happy with these trousers, I'd wanted them for a while”
Very satisfied with Keller pants; comfortable and smart.
“Love my Keller pants”
Very satisfied with Keller pants; comfortable and smart.
“Love my Keller pants”
Quick delivery and runway pants fit perfectly with quality material.
“Perfect fit and quality material”
Quick delivery and runway pants fit perfectly with quality material.
“Perfect fit and quality material”
Happy with trousers: lovely material, good design, and quick delivery.
“Very happy with my trousers.”
Happy with trousers: lovely material, good design, and quick delivery.
“Very happy with my trousers.”
Easy website and extremely comfortable, soft trousers with quick delivery.
“I absolutely love my trousers. They are beyond soft & so very comfortable”
Easy website and extremely comfortable, soft trousers with quick delivery.
“I absolutely love my trousers. They are beyond soft & so very comfortable”
Fast service; items fit though reviewer considered longer length option.
“Excellent fast service.”
Fast service; items fit though reviewer considered longer length option.
“Excellent fast service.”
Loved the trousers and reordered a second pair.
“Absolutely lovely trousers.”
Loved the trousers and reordered a second pair.
“Absolutely lovely trousers.”
Quality knitwear and bedding; easy returns and quick refund.
“Lovely quality knitwear and bedding.”
Quality knitwear and bedding; easy returns and quick refund.
“Lovely quality knitwear and bedding.”
Product was good quality and stylish.
“Good quality and stylish”
Product was good quality and stylish.
“Good quality and stylish”
Items are pricey but sales offer good deals; satisfied.
“Pricey but good deals in the sales.”
Items are pricey but sales offer good deals; satisfied.
“Pricey but good deals in the sales.”
Easy online ordering, accurate fitting, promised delivery, will shop again.
“Easy ordering online. Delivery was as promised.”
Easy online ordering, on-time delivery, and well-presented, well-fitting item.
“Delivery was as promised.”
Kept fully informed about delivery times with first-class service and product delight.
“I was fully kept informed of when to expect my order”
Kept fully informed about delivery and delighted with product.
“I was fully kept informed of when to expect my order .”
Clothes were beautiful and refund process was very fast.
“The clothes are beautiful and the refund process was very fast”
Beautiful clothes and a very fast refund process.
“the refund process was very fast”
Loved both items received from the store.
“Love both items”
Reviewer loved both purchased items.
“Love both items”
Delph polo knit fit well, true to size with quality wool.
“The Delph polo knit was a good fit”
Delph polo knit fit well, is true to size, and feels great.
“The Delph polo knit was a good fit”
Order arrived quickly; product liked though considered overpriced and unlined.
“I really like the product, although I wouldn’t have paid the original £200 for it, it’s not lined.”
Order arrived quickly; product liked but seemed overpriced and unlined.
“I wouldn’t have paid the original £200 for it, it’s not lined.”
Comfy trousers with quick service; reviewer will order again.
“Lovely comfy trousers. Quick service, can not fault them.”
Comfortable trousers and quick service; will order again.
“Quick service, can not fault them.”
Well-fitting boots, gorgeous scarf, nicely packaged, and fast delivery.
“Perfect experience all around.”
Items fit well, were nicely packaged, and delivered quickly.
“Perfect experience all around.”
Three leg lengths made getting the right fit easy, exactly as wanted.
“the three leg lengths offered make it so easy to get it right”
Three offered leg lengths made it easy to get the right fit.
“Exactly what I wanted - the three leg lengths offered make it so easy to get it right”
Received prompt service from the company.
“Prompt service”
The reviewer experienced prompt service from the company.
“Prompt service”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Saint and Sofia is a womenswear retailer that designs and sells clothing and accessories. The range includes trousers, knitwear, dresses, coats, and seasonal items. The brand sells through an online store with product listings, photos, and checkout. Customers browse and buy through the company’s website.