Reviews Analyzed
3
We Collect & Analyze Reviews
Scandiborn
Experiences & Reviews
Scandiborn is presented to consumers as an online retailer reviewed by customers for ordering, delivery, and customer support. This summary aggregates the available verified reviews to help shoppers evaluate service responsiveness, delivery reliability, product condition, and overall buying experience.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
20d
Overall Rating
3.3
Our Analysis
🎯
Service quality
Customers often praise helpful, hands-on support that resolves billing or order issues, but one reviewer reported no response to enquiries.
Share of mentions
Mixed
25%
💰
Value for money
None of the supplied reviews comment on pricing or perceived value, so there is no direct evidence to assess value for money.
Share of mentions
Mixed
0%
⚡
User experience
Several shoppers report accurate listings, timely delivery and repeat purchases; another reports no updates after ordering and a poor experience.
Share of mentions
Mixed
17%
🔧
Product quality
One review describes products (sandals) as better than expected and matching website photos; sample size is limited for broader judgement.
Share of mentions
Mixed
8%
📞
Communication
Phone calls and attentive follow-up were highlighted positively in a resolved complaint, while another reviewer reported unreturned emails and no updates.
Share of mentions
Mixed
25%
⭐
Overall experience
Two reviewers describe repeat purchases and satisfactory outcomes; one reviewer reports distrust due to lack of updates and unresponsive service.
Share of mentions
Mixed
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 3 verified reviews (November 2021 – October 2025).
Sandals
"My first purchase at Scandiborn was sandals and I can’t fault it. The service was exceptional and the sandals were even better than I could have imagined. I have since
ordered 7/8 times with Scandiborn over the last 12 months and have had a great experience each time. All orders have been delivered on time and have arrived well packaged. The descriptions and photographs on the website are accurate and the products are just beautiful when they arrive. What amazing customer service. They were more helpful from start to finish. Could not recommend this company enough. Thank you for being so fantastic and helpful.
"
Alyson G
Collected.reviews
Nov 08, 2021
Featured for: Covers product quality and user experience
Help with a double delivery
"I posted recently about ordering one item (Little Jim doll set) and receiving and being charged for two. Thanks to Nicola at Scandiborn, this complain..."
Celia West
Trustpilot
Oct 01, 2025
Featured for: Issue resolved by phone; positive outcome
Not trustworthy
"It has been 8 days since i placed my order. I haven't received any updates..."
Moon Light
Trustpilot
Oct 01, 2025
Featured for: Unresponsive support; delivery delay complaint
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Celia West
trustpilot.com
Oct 01, 2025
Help with a double delivery
I posted recently about ordering one item (Little Jim doll set) and receiving and being charged for two. Thanks to Nicola at Scandiborn, this complain...
M
Moon Light
trustpilot.com
Oct 01, 2025
Not trustworthy
It has been 8 days since i placed my order. I haven't received any updates...
A
Alyson G
Collected.reviews
Nov 08, 2021
Sandals
My first purchase at Scandiborn was sandals and I can’t fault it. The service was exceptional and the sandals were even better than I could have imagined. I have since
ordered 7/8 times with Scandiborn over the last 12 months and have had a great experience each time. All orders have been delivered on time and have arrived well packaged. The descriptions and photographs on the website are accurate and the products are just beautiful when they arrive. What amazing customer service. They were more helpful from start to finish. Could not recommend this company enough. Thank you for being so fantastic and helpful.
Conclusion
Customer feedback on Scandiborn in this set is mixed. Several reviewers praise accurate product listings, timely delivery and attentive customer care that resolved issues by phone. However, one recent review reports lack of order updates and unresponsive email support, which affected trust. The sample is small (three reviews), so prospective buyers should check shipping and return policies, look for recent reviews, and contact support directly—phone contact appears effective in at least one resolved case.