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We Collect & Analyze Reviews

Shinesty
Experiences & Reviews

Shinesty is an apparel brand focused on novelty and themed clothing, including underwear, socks and party wear. It primarily sells direct-to-consumer through an online storefront and offers subscription purchasing options. The brand is known for bold prints and seasonal designs aimed at shoppers seeking statement or novelty garments.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 90%
Latest Review 29d
Overall Rating
4.6

Our Analysis

🎯

Service quality

Most reviews describe prompt order handling and successful issue resolution; a minority report delivery failures or long transit times.

Share of mentions
21%
Strong
💰

Value for money

Some customers cite good deals and durable items, while others call prices or subscription models too high or wasteful.

Share of mentions
6%
Mixed
⚡

User experience

Website navigation was called easy in one review; a few comments reference unexpected or confusing subscription setup.

Share of mentions
2%
Mixed
🔧

Product quality

Multiple reviewers praise soft fabrics, tailored fit and durability; several also highlight bold, seasonally relevant prints.

Share of mentions
21%
Strong
📞

Communication

Customer support is frequently described as quick, helpful and personable; some customers note limited tracking updates from shippers.

Share of mentions
17%
Strong
⭐

Overall experience

Most reviewers report positive overall experiences driven by comfort and responsive support; a minority report shipping or subscription frustrations.

Share of mentions
33%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

D
Denise M. Rumbaugh
trustpilot.com Oct 01, 2025

Hands down the best customer service…

Hands down the best customer service ever! Responded almost immediately, expla...

C
Chris
trustpilot.com Oct 01, 2025

Love the designs and fabric

Love the designs an...

J
James Andrus
trustpilot.com Oct 01, 2025

Comfortable but pricey

Very comfortable Pri...

J
Joshua Girard
trustpilot.com Oct 01, 2025

Hilarious Prints

These guys have the best undies (and other garments) with the coolest and most hilarious prints that are always on point for the season. I'll admit, I...

D
Dale Dickinson
trustpilot.com Oct 01, 2025

Was very quick to respond and change a…

Was very quick to respon...

K
Ktall
trustpilot.com Oct 01, 2025

Love the buttery soft material

Love the buttery soft material, love the longevity of the items. I had been subscribed for my partner for about 2 years, took a break only to come rig...

J
Joseph Tuzzolino
trustpilot.com Oct 01, 2025

From the packaging to the smooth and…

From the packaging to the smooth and...

N
Nicholas Brinson
trustpilot.com Oct 01, 2025

Great customer service

They fulfilled my request...

D
Deana Puls
trustpilot.com Oct 01, 2025

Love everything about these bralettes…

Love everything about these bralettes and underwear...

K
Ken Morales
trustpilot.com Oct 01, 2025

These are great!!!

...

D
D S
trustpilot.com Oct 01, 2025

Big thigh guys

Big thigh guys, look no more. Not only does the design support our nuggets (cups them gently yet reliably lifts them away from your ‘thigh-way’) AND t...

C
Christopher Mayer
trustpilot.com Oct 01, 2025

Still waiting on my order

I placed my order 10 days ago, and got an email saying t...

O
Ouroboros
trustpilot.com Oct 01, 2025

The product quality is good, but the company is weird.

The product quality is good, but the company kind of sucks. The subscription model is stupid and wasteful. The shipping takes forever and they use som...

D
David Durocher
trustpilot.com Oct 01, 2025

You have great deals and an excellent…

You have great deals a...

S
Steve O
trustpilot.com Oct 01, 2025

Very comfortable

Both the wife and I...

M
Mel
trustpilot.com Oct 01, 2025

Aboslutely Awesome!

O. M. G. I love this company! Not only do they offer a great product, they have great customer service! I am a repeat customer and each time it just k...

E
Estevan
trustpilot.com Oct 01, 2025

They Always make it right

...

L
Laura Zeliff
trustpilot.com Oct 01, 2025

USPS failed but you prevailed!

I had problems with USPS delivering to my address. You went above and beyond and the third tim...

P
Patricia Hurst
trustpilot.com Oct 01, 2025

My initial order never arrived

My initial order never arrived, I messaged...

D
DH
trustpilot.com Oct 01, 2025

Comfy

Good materials and craftsmanship. V...

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Conclusion

Reviewers most often highlight Shinesty’s product comfort, fabric quality and distinctive prints, with multiple comments about durable fit and soft materials. Customer service and support are commonly reported as quick and helpful, and several reviewers describe successful resolution of delivery issues. Common criticisms center on shipping reliability, sparse tracking updates, subscription confusion and occasional concerns about price or limited print variety. If you value bold novelty designs and tactile comfort, examine shipping policies and subscription settings before purchase and contact support promptly for order issues.