Reviews Analyzed
29
We Collect & Analyze Reviews
Silver Gold Bull
Experiences & Reviews
Silver Gold Bull is an online retailer of physical precious metals that sells bullion coins and bars to individual buyers. The company operates a web storefront with product listings, order fulfillment and customer support, and ships physical metals to customers in multiple regions. Consumers researching precious metals dealers typically look for delivery tracking, secure packaging, and responsive customer service when evaluating firms like Silver Gold Bull.
Overview & Key Metrics
Positive Sentiment
55%
Latest Review
21d
Overall Rating
3.1
Our Analysis
🎯
Service quality
Mixed reports: several reviews praise knowledgeable, efficient staff and responsive support; others report unresponsiveness or deceptive behavior.
Share of mentions
Mixed
15%
💰
Value for money
Few reviews mention price: some customers cite high premiums or unexpected export-related costs that harmed perceived value.
Share of mentions
Weak
3%
⚡
User experience
Mostly positive comments on fast ordering, quick shipping and clear packaging; several customers report delayed shipments or customs/export problems.
Share of mentions
Mixed
28%
🔧
Product quality
Most buyers describe high-quality coins and well-cast silver with accurate descriptions; occasional reports of damaged or defective items exist.
Share of mentions
Strong
12%
📞
Communication
Communication experiences vary: many reviews praise clear updates and responsive staff, while others cite unanswered emails and confusing export information.
Share of mentions
Mixed
12%
⭐
Overall experience
Overall impressions are mixed: repeat buyers often report satisfaction, while a number of customers recount significant delivery, export, or service problems.
Share of mentions
Mixed
31%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 29 verified reviews (November 2021 – October 2025).
American Golden Eagles
"I have purchased from Silver Gold Bull more than 6 times now. Their bars and coins are of high quality. In addition, their customer service personnel are experienced and have vast knowledge and understanding of the products thus efficient in ensuring timely deliveries at all times. Also, given the nature of their products, they make sure they are secure through proper packaging and continuous tracking until the goods get to the customer. The mailing platform keeps you updated. You don’t have to be worried about the day of arrival. For anyone interested in buying a wide range of bullions, Silver Gold Bull got you sorted."
Chris Daniel
Collected.reviews
Nov 09, 2021
Featured for: Positive: detailed service, shipping, quality
They're ghosts
"They're ghosts. They don't respond to emails or return phone calls when inquiring about investing for high net worth individuals. Very unprofessional..."
Ray M
Trustpilot
Oct 01, 2025
Featured for: Negative: unresponsive, poor for large investors
Works but export poor
"On the plus side: It is possible to buy gold from this company, they have a quick turn around and their support team is responsive. On the negative si..."
stuart meikle
Trustpilot
Oct 01, 2025
Featured for: Mixed: export errors, responsive support
Buyer beware
"Send a defective/damaged item. Would not make it right or even credit me a slight discount for doing so that would have amounted to less than the simp..."
Walter DeArmond
Trustpilot
Oct 01, 2025
Featured for: Negative: defective item, unresolved claim
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 29 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (9) · Quotes shortened · As of: October 2025
R
Ray M
trustpilot.com
Oct 01, 2025
They're ghosts
They're ghosts. They don't respond to emails or return phone calls when inquiring about investing for high net worth individuals. Very unprofessional...
M
Matt
trustpilot.com
Oct 01, 2025
Amazing
...
M
MARIO Cau
trustpilot.com
Oct 01, 2025
prompt delivery
...
S
Shawn Skrzek
trustpilot.com
Oct 01, 2025
Trustworthy
Trustworthy, reliable, great quality. Sti...
s
stuart meikle
trustpilot.com
Oct 01, 2025
Works but export poor
On the plus side: It is possible to buy gold from this company, they have a quick turn around and their support team is responsive. On the negative si...
P
Parth T.
trustpilot.com
Oct 01, 2025
Customer service has crashed like a bad stock
Their service has really gone down hill in the past few months. I've been dealing with them for over a year, and at the beginning, they were very atte...
G
Gord Ja
trustpilot.com
Oct 01, 2025
This is my third purchase through this…
This is my third purchase through this company. The part that I like most is t...
D
DK
trustpilot.com
Oct 01, 2025
Good product
...
K
Kimberly Berger
trustpilot.com
Oct 01, 2025
Gorgeous
Gorgeous, well casted silver wit...
J
Jory E.
trustpilot.com
Oct 01, 2025
My order showed up quickly
My order showed up quickly, and exactly as descri...
S
Samuel Meheden
trustpilot.com
Oct 01, 2025
I got my silver
...
L
Laurie Greenidge
trustpilot.com
Oct 01, 2025
Secure purchase
Secure purchase...
P
Paul
trustpilot.com
Oct 01, 2025
Communication was excellent
Communication was excelle...
C
Consumer
trustpilot.com
Oct 01, 2025
The firm is very cooperative and…
The firm is very cooperative and efficient with all...
V
Vic
trustpilot.com
Oct 01, 2025
The order was placed and received…as expected
The order was placed and received quickly. I was a little...
W
Walter DeArmond
trustpilot.com
Oct 01, 2025
Buyer beware
Send a defective/damaged item. Would not make it right or even credit me a slight discount for doing so that would have amounted to less than the simp...
Z
Zachary Fletcher
trustpilot.com
Oct 01, 2025
Fast
Fast, accurate, and g...
K
Karim Naimi
trustpilot.com
Oct 01, 2025
I liked the rapidity of the service but…
I liked the rapidity of the service but disli...
j
josh smith
trustpilot.com
Oct 01, 2025
Poor delivery wasted time
The delivery company they used missed my package for fast shipping. 5 days longer which is not fast shipping. Purolator customer service said the driv...
M
Matt Bailey
trustpilot.com
Oct 01, 2025
Great discrete packaging
Great discrete packa...
Conclusion
Reviews show that many customers receive well-packaged, accurately described bullion and praise fast shipping and helpful staff. However, a notable subset reports serious problems: export/customs errors, delayed or missed deliveries, defective items, and unresponsiveness in escalated cases. If you are a retail buyer ordering small quantities, reviews more often describe positive experiences; large or cross-border orders may require extra caution. Before ordering, confirm shipping and export procedures, request tracking and insurance, and keep written records of communications to reduce risk.