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We Collect & Analyze Reviews

Silver Gold Bull
Experiences & Reviews

Silver Gold Bull is an online retailer of physical precious metals that sells bullion coins and bars to individual buyers. The company operates a web storefront with product listings, order fulfillment and customer support, and ships physical metals to customers in multiple regions. Consumers researching precious metals dealers typically look for delivery tracking, secure packaging, and responsive customer service when evaluating firms like Silver Gold Bull.

Overview & Key Metrics

Reviews Analyzed 29
Positive Sentiment 55%
Latest Review 21d
Overall Rating
3.1

Our Analysis

🎯

Service quality

Mixed reports: several reviews praise knowledgeable, efficient staff and responsive support; others report unresponsiveness or deceptive behavior.

Share of mentions
15%
Mixed
💰

Value for money

Few reviews mention price: some customers cite high premiums or unexpected export-related costs that harmed perceived value.

Share of mentions
3%
Weak

User experience

Mostly positive comments on fast ordering, quick shipping and clear packaging; several customers report delayed shipments or customs/export problems.

Share of mentions
28%
Mixed
🔧

Product quality

Most buyers describe high-quality coins and well-cast silver with accurate descriptions; occasional reports of damaged or defective items exist.

Share of mentions
12%
Strong
📞

Communication

Communication experiences vary: many reviews praise clear updates and responsive staff, while others cite unanswered emails and confusing export information.

Share of mentions
12%
Mixed

Overall experience

Overall impressions are mixed: repeat buyers often report satisfaction, while a number of customers recount significant delivery, export, or service problems.

Share of mentions
31%
Mixed

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 29 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (9) · Quotes shortened · As of: October 2025

R
Ray M
trustpilot.com Oct 01, 2025

They're ghosts

They're ghosts. They don't respond to emails or return phone calls when inquiring about investing for high net worth individuals. Very unprofessional...

M
Matt
trustpilot.com Oct 01, 2025

Amazing

...

M
MARIO Cau
trustpilot.com Oct 01, 2025

prompt delivery

...

S
Shawn Skrzek
trustpilot.com Oct 01, 2025

Trustworthy

Trustworthy, reliable, great quality. Sti...

s
stuart meikle
trustpilot.com Oct 01, 2025

Works but export poor

On the plus side: It is possible to buy gold from this company, they have a quick turn around and their support team is responsive. On the negative si...

P
Parth T.
trustpilot.com Oct 01, 2025

Customer service has crashed like a bad stock

Their service has really gone down hill in the past few months. I've been dealing with them for over a year, and at the beginning, they were very atte...

G
Gord Ja
trustpilot.com Oct 01, 2025

This is my third purchase through this…

This is my third purchase through this company. The part that I like most is t...

D
DK
trustpilot.com Oct 01, 2025

Good product

...

K
Kimberly Berger
trustpilot.com Oct 01, 2025

Gorgeous

Gorgeous, well casted silver wit...

J
Jory E.
trustpilot.com Oct 01, 2025

My order showed up quickly

My order showed up quickly, and exactly as descri...

S
Samuel Meheden
trustpilot.com Oct 01, 2025

I got my silver

...

L
Laurie Greenidge
trustpilot.com Oct 01, 2025

Secure purchase

Secure purchase...

P
Paul
trustpilot.com Oct 01, 2025

Communication was excellent

Communication was excelle...

C
Consumer
trustpilot.com Oct 01, 2025

The firm is very cooperative and…

The firm is very cooperative and efficient with all...

V
Vic
trustpilot.com Oct 01, 2025

The order was placed and received…as expected

The order was placed and received quickly. I was a little...

W
Walter DeArmond
trustpilot.com Oct 01, 2025

Buyer beware

Send a defective/damaged item. Would not make it right or even credit me a slight discount for doing so that would have amounted to less than the simp...

Z
Zachary Fletcher
trustpilot.com Oct 01, 2025

Fast

Fast, accurate, and g...

K
Karim Naimi
trustpilot.com Oct 01, 2025

I liked the rapidity of the service but…

I liked the rapidity of the service but disli...

j
josh smith
trustpilot.com Oct 01, 2025

Poor delivery wasted time

The delivery company they used missed my package for fast shipping. 5 days longer which is not fast shipping. Purolator customer service said the driv...

M
Matt Bailey
trustpilot.com Oct 01, 2025

Great discrete packaging

Great discrete packa...

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Conclusion

Reviews show that many customers receive well-packaged, accurately described bullion and praise fast shipping and helpful staff. However, a notable subset reports serious problems: export/customs errors, delayed or missed deliveries, defective items, and unresponsiveness in escalated cases. If you are a retail buyer ordering small quantities, reviews more often describe positive experiences; large or cross-border orders may require extra caution. Before ordering, confirm shipping and export procedures, request tracking and insurance, and keep written records of communications to reduce risk.