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We Collect & Analyze Reviews

Silviax
Experiences & Reviews

Silviax is an online jewelry retailer offering fashion and gold-plated pieces, including rings, necklaces, chains and personalized name items. The brand sells through an e-commerce site and is active on social media channels for product listings and customer contact. Information seekers often look for product durability, plating quality, shipping and support when comparing Silviax to other fashion-jewelry sellers.

Overview & Key Metrics

Reviews Analyzed 20
Positive Sentiment 70%
Latest Review 28d
Overall Rating
3.8

Our Analysis

๐ŸŽฏ

Service quality

Customers note prompt shipping and effective resolution for lost packages, though a minority report unsatisfactory or rude support responses.

Share of mentions
14%
Strong
๐Ÿ’ฐ

Value for money

Some reviewers find the items good value for the price, while others report early tarnishing or breakage that undermines perceived worth.

Share of mentions
8%
Mixed
โšก

User experience

Ordering and delivery are typically straightforward; several buyers advise ordering ahead due to multi-week shipping and occasional lost-package issues.

Share of mentions
12%
Strong
๐Ÿ”ง

Product quality

Many reviews praise design, fit and long-term wear for plated pieces, but a notable subset report color change or breakage within days or weeks.

Share of mentions
27%
Strong
๐Ÿ“ž

Communication

Communication through social channels is reported as immediate and helpful by some customers, while others describe rude or unhelpful replies.

Share of mentions
8%
Weak
โญ

Overall experience

Most reviewers state a positive overall experience with appearance and service, but several raise quality and trust concerns that temper recommendations.

Share of mentions
31%
Mixed

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Quotes shortened ยท As of: October 2025

C
Charnel N
trustpilot.com Oct 01, 2025

Absolutely love this company

Absolutely love this company! I had questions about my order messaged them on instagram and got an immediate reply, best custo...

M
Marcia Sirmons
trustpilot.com Oct 01, 2025

I bought a QUEEN NECKLACE SET receivedโ€ฆ

I bought a QUEEN NECKLACE SET received it on Thursday n it BROKE THIS MORNING. I onl...

R
Renee Griffin
trustpilot.com Oct 01, 2025

Give this store a one star

I would give this store a 5 star but the person who write backs name blink is so rude .. my chain that I love with a picture of my mother on it broke...

K
Kimberly Sierra
trustpilot.com Oct 01, 2025

Very disappointed I spent a lot ofโ€ฆ

Very disappointed I spent a lot of money on a ring with my name on i...

D
Daisy Gilbert
trustpilot.com Oct 01, 2025

Iโ€™m very disappointed with this companyโ€ฆ

Iโ€™m very disappointed with this company I had my name chain and name ring for not even a month and I donโ€™t wear daily and itโ€™s alr...

A
Ayesha Facey
trustpilot.com Oct 01, 2025

Good quality

...

T
Tharealbreezie
trustpilot.com Oct 01, 2025

Scammers DO NOT BUY SCAM SCAM SCAM DOโ€ฆ

Scammers DO NOT BUY SCAM SCAM SCAM DO NOT BUY SCAM SCAM...

M
Marcell
trustpilot.com Oct 01, 2025

Yall be on here fuccin lyin these isโ€ฆ

Yall be on here fuccin lyin these...

C
Curvygirl
trustpilot.com Oct 01, 2025

Beautiful!

Beautiful!! These earrings are perfect, just wh...

J
Jushell Wright
trustpilot.com Oct 01, 2025

I loved my experience with thisโ€ฆ

I loved my experience with this company. They communicated very well even w...

A
Ariel
trustpilot.com Oct 01, 2025

I had a great experience my gifts Iโ€ฆ

I had a great experience my gifts I ordered came on time right before Chr...

J
Jessica Graham
trustpilot.com Oct 01, 2025

I love this jewelry company

I love this jewelry company. My necklaces are great quality, the...

R
Roshel Reid
trustpilot.com Oct 01, 2025

Best product ๐Ÿ‘Œ

Omg I absolutely love this set for my one year old daughter. The quality is great for the price and people think...

t
tiffany
trustpilot.com Oct 01, 2025

My experience went very well

My experience went very well! My jewelry did come how I ordered it. At first I was nervous to order because you never know what company is a scammer!...

F
Francisco .
trustpilot.com Oct 01, 2025

I love the rings they are veryโ€ฆ

I love the rings they are very beautiful a...

q
quashana ramsey
trustpilot.com Oct 01, 2025

I absolutely love silviax.com

I absolutely love silviax.com. Very beautiful jewerly. I ordered twi...

z
zay scythe
trustpilot.com Oct 01, 2025

10/10 Gold plated jewlery.

I ordered some Large nugget earrings, A rolex chain, and the Large benjamin ring and I rate all 3 items a...

M
Moraaa
trustpilot.com Oct 01, 2025

Great Product

2 week ish Shipping. Great Product Almost 3 mon...

T
Tyana Lindsay
trustpilot.com Oct 01, 2025

SilviaX Jewelry is amazing

SilviaX Jewelry is amazing! Beautiful designs, great quality, and...

S
Shawntoria Williams
trustpilot.com Oct 01, 2025

Love

Love, love, love all of the pieces I've purchased over the years. My oldest piece...

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Conclusion

Reviews show a split picture: many customers praise Silviax for attractive designs, good fit and long-lasting wear for several pieces. Multiple buyers report smooth shipping and helpful issue resolution, including support via social channels. However, a notable minority report early tarnishing, color change or breakage within days, and several describe poor or rude responses from support. If you consider buying, allow extra lead time for shipping, follow care notes (some reviewers advise keeping plated items dry), and check return or warranty options before purchasing.