Reviewers like Silviax pieces for their polished look and easy-to-wear designs. Several customers say items keep their color and hold up for months or years. Other reviews mention wrong or missing orders and difficulty getting refunds. Another group reports early discoloration or breakage on some items.
Examples from available reviews (Feb 2023 – Mar 2026).
Received wrong customized necklace and company refused full refund or return shipping.
“it was the wrong necklace.”
Personalized ring changed color the second day after purchase.
“The ring changed colors the second day!!!”
Multiple purchases have lasted years; reviewer plans to buy more.
“My oldest piece is going on 3 years my anklet!”
Company communicated well and quickly resolved lost package issue.
“they helped fix the issue so quickly”
Some buyers report receiving the wrong items, not getting deliveries, or waiting through long delays. Multiple reviewers say refunds were denied or return shipping was not accepted. A smaller number mention address and tracking issues with no follow-up.
Many reviewers say the pieces feel like good value and are fairly priced for the look. Several positive comments connect the value to a gold-like finish and a solid weight. A minority call what they received poor quality or "junk," which reduces value for those buyers.
Delivery experiences range from on-time holiday arrivals to slow shipping that makes people order early. Some reviews mention tracking marked as delivered even though the package could not be found. Reports on order accuracy vary, including both correct personalized items and wrong or missing pieces.
Many reviews praise durability, resistance to tarnish, and a close match to the product photos. Several one-star reviews describe fast color changes, broken clips, or defective parts within days. A few customers say what arrived did not look like the website photos.
Several reviewers describe quick, helpful replies and fixes through social channels or seller messages. Others report no response to refund requests or rude interactions when asking for a remedy. Outcomes range from fast resolutions to complaints that remain unsettled.
Ratings split sharply between enthusiastic five-star praise and severe one-star complaints. Positive reviews focus on design, long wear, and responsive seller help. Negative reviews focus on wrong deliveries, refused refunds, missing packages, and claims of scamming.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Reviews (20) · Sitejabber (20) · bbb.org (2) · Quotes shortened · As of: March 2026
Received wrong customized necklace and company refused full refund or return shipping.
“it was the wrong necklace.”
Tracking showed delivered but package was not found; reviewer calls it a scam.
“it was delivered 10 minutes ago.”
Tracking showed delivered but package was not found; reviewer calls it a scam.
“it was delivered 10 minutes ago.”
Reviewer loves their Rolex chain.
“Love my Rolex chain ❤️❤️🪙”
Reviewer loves their Rolex chain.
“Love my Rolex chain ❤️❤️🪙”
Responsive Instagram support, fast delivery, and pleasing products.
“got an immediate reply”
Necklace broke after three days; buyer requests replacement.
“BROKE THIS MORNING.”
Chain clip broke and support was rude, offered only a discount.
“the clip is not secure so much it broke off ..”
Personalized ring changed color the second day after purchase.
“The ring changed colors the second day!!!”
Name chain and ring started discoloring within a month.
“it’s already turning color”
Reviewer loves the jewelry and finds it very pretty.
“Love the jewelry very pretty”
Reviewer alleges the company is a scam and warns others.
“THIS COMPANY IS A TOTAL SCAM”
Reviewer accuses reviews of being bots and company of scamming people.
“these is bots and silviax be scamin ppl”
Earrings are perfect and worn daily everywhere.
“These earrings are perfect”
Company communicated well and quickly resolved lost package issue.
“they helped fix the issue so quickly”
Ordered gifts arrived on time and matched their description.
“came on time right before Christmas”
Necklaces are great quality and shipping was smooth.
“My necklaces are great quality”
Set is great quality for the price and looks like real gold.
“The quality is great for the price”
Jewelry arrived as ordered but shipping can be slow, order early.
“the jewelry does take some time to arrive”
Rings are beautiful, true to size, and highly valued by reviewer.
“very beautiful and true to size”
Loved the jewelry overall; second order wasn't exactly wanted.
“Very beautiful jewerly”
Gold-plated items rated highly for quality and longevity.
“The quality is perfect for gold plated items”
Product hasn't tarnished for almost three months; avoid getting it wet.
“Almost 3 months no tarnishing”
Beautiful designs, great quality, and fast shipping with compliments.
“Beautiful designs, great quality, and fast shipping.”
Multiple purchases have lasted years; reviewer plans to buy more.
“My oldest piece is going on 3 years my anklet!”
Recipient really likes the item and finds it gorgeous.
“She can't get enough of it!”
Chain is stunning with fast delivery; reviewer excited to show it.
“Absolutely stunning coffee seeds chain!”
Arrived as expected with great packaging and no tarnishing.
“No tarnishing either!”
Good quality for price and matches images, looks real.
“Wonderful quality for the price!”
Product exceeded expectations and seller provided fantastic support.
“Fantastic support from the seller!”
Item remained unchanged after two years and receives compliments.
“it remains unchanged.”
Second identical order had great quality, good weight, and timely arrival.
“Great quality and weight.”
Fits well, looks fantastic and makes a great gift.
“fits right, looks fantastic”
Earrings exceeded expectations and are beautiful.
“Beautiful earrings!”
Product is beautiful, delicate, and seems excellent quality.
“incredibly beautiful, delicate, and appears to be of excellent quality”
Item was a perfect birthday gift for the reviewer's daughter.
“Perfect Birthday present for my daughter”
Reviewer finds the item gorgeous and a must-have.
“It's truly a must-have!”
Color looks like real gold and avoids cheap yellow plastic appearance.
“this really looks like gold”
Personalized items are favorites due to superb craftsmanship.
“The craftsmanship is superb”
Good materials, quick delivery, and excellent seller communication.
“excellent communication”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Silviax runs an online store selling fashion jewelry such as necklaces, rings, earrings, and gift sets. The site lists items with photos, sizing information, and customization options on selected products. Shoppers order through online checkout and use standard payment methods. Silviax ships purchases and offers customer support through its website and common retail channels like email and social media.