Reviews Analyzed
20
We Collect & Analyze Reviews
Silviax
Experiences & Reviews
Silviax is an online jewelry retailer offering fashion and gold-plated pieces, including rings, necklaces, chains and personalized name items. The brand sells through an e-commerce site and is active on social media channels for product listings and customer contact. Information seekers often look for product durability, plating quality, shipping and support when comparing Silviax to other fashion-jewelry sellers.
Overview & Key Metrics
Positive Sentiment
70%
Latest Review
28d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Customers note prompt shipping and effective resolution for lost packages, though a minority report unsatisfactory or rude support responses.
Share of mentions
Strong
14%
💰
Value for money
Some reviewers find the items good value for the price, while others report early tarnishing or breakage that undermines perceived worth.
Share of mentions
Mixed
8%
⚡
User experience
Ordering and delivery are typically straightforward; several buyers advise ordering ahead due to multi-week shipping and occasional lost-package issues.
Share of mentions
Strong
12%
🔧
Product quality
Many reviews praise design, fit and long-term wear for plated pieces, but a notable subset report color change or breakage within days or weeks.
Share of mentions
Strong
27%
📞
Communication
Communication through social channels is reported as immediate and helpful by some customers, while others describe rude or unhelpful replies.
Share of mentions
Weak
8%
⭐
Overall experience
Most reviewers state a positive overall experience with appearance and service, but several raise quality and trust concerns that temper recommendations.
Share of mentions
Mixed
31%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
I loved my experience with this…
"I loved my experience with this company. They communicated very well even w..."
Jushell Wright
Trustpilot
Oct 01, 2025
Featured for: Shows service and communication resolution
I bought a QUEEN NECKLACE SET received…
"I bought a QUEEN NECKLACE SET received it on Thursday n it BROKE THIS MORNING. I onl..."
Marcia Sirmons
Trustpilot
Oct 01, 2025
Featured for: Product broke after three days
Give this store a one star
"I would give this store a 5 star but the person who write backs name blink is so rude .. my chain that I love with a picture of my mother on it broke..."
Renee Griffin
Trustpilot
Oct 01, 2025
Featured for: Complaint about rude support response
Love
"Love, love, love all of the pieces I've purchased over the years. My oldest piece..."
Shawntoria Williams
Trustpilot
Oct 01, 2025
Featured for: Long-term durability claim
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
C
Charnel N
trustpilot.com
Oct 01, 2025
Absolutely love this company
Absolutely love this company! I had questions about my order messaged them on instagram and got an immediate reply, best custo...
M
Marcia Sirmons
trustpilot.com
Oct 01, 2025
I bought a QUEEN NECKLACE SET received…
I bought a QUEEN NECKLACE SET received it on Thursday n it BROKE THIS MORNING. I onl...
R
Renee Griffin
trustpilot.com
Oct 01, 2025
Give this store a one star
I would give this store a 5 star but the person who write backs name blink is so rude .. my chain that I love with a picture of my mother on it broke...
K
Kimberly Sierra
trustpilot.com
Oct 01, 2025
Very disappointed I spent a lot of…
Very disappointed I spent a lot of money on a ring with my name on i...
D
Daisy Gilbert
trustpilot.com
Oct 01, 2025
I’m very disappointed with this company…
I’m very disappointed with this company I had my name chain and name ring for not even a month and I don’t wear daily and it’s alr...
A
Ayesha Facey
trustpilot.com
Oct 01, 2025
Good quality
...
T
Tharealbreezie
trustpilot.com
Oct 01, 2025
Scammers DO NOT BUY SCAM SCAM SCAM DO…
Scammers DO NOT BUY SCAM SCAM SCAM DO NOT BUY SCAM SCAM...
M
Marcell
trustpilot.com
Oct 01, 2025
Yall be on here fuccin lyin these is…
Yall be on here fuccin lyin these...
C
Curvygirl
trustpilot.com
Oct 01, 2025
Beautiful!
Beautiful!! These earrings are perfect, just wh...
J
Jushell Wright
trustpilot.com
Oct 01, 2025
I loved my experience with this…
I loved my experience with this company. They communicated very well even w...
A
Ariel
trustpilot.com
Oct 01, 2025
I had a great experience my gifts I…
I had a great experience my gifts I ordered came on time right before Chr...
J
Jessica Graham
trustpilot.com
Oct 01, 2025
I love this jewelry company
I love this jewelry company. My necklaces are great quality, the...
R
Roshel Reid
trustpilot.com
Oct 01, 2025
Best product 👌
Omg I absolutely love this set for my one year old daughter. The quality is great for the price and people think...
t
tiffany
trustpilot.com
Oct 01, 2025
My experience went very well
My experience went very well! My jewelry did come how I ordered it. At first I was nervous to order because you never know what company is a scammer!...
F
Francisco .
trustpilot.com
Oct 01, 2025
I love the rings they are very…
I love the rings they are very beautiful a...
q
quashana ramsey
trustpilot.com
Oct 01, 2025
I absolutely love silviax.com
I absolutely love silviax.com. Very beautiful jewerly. I ordered twi...
z
zay scythe
trustpilot.com
Oct 01, 2025
10/10 Gold plated jewlery.
I ordered some Large nugget earrings, A rolex chain, and the Large benjamin ring and I rate all 3 items a...
M
Moraaa
trustpilot.com
Oct 01, 2025
Great Product
2 week ish Shipping. Great Product Almost 3 mon...
T
Tyana Lindsay
trustpilot.com
Oct 01, 2025
SilviaX Jewelry is amazing
SilviaX Jewelry is amazing! Beautiful designs, great quality, and...
S
Shawntoria Williams
trustpilot.com
Oct 01, 2025
Love
Love, love, love all of the pieces I've purchased over the years. My oldest piece...
Conclusion
Reviews show a split picture: many customers praise Silviax for attractive designs, good fit and long-lasting wear for several pieces. Multiple buyers report smooth shipping and helpful issue resolution, including support via social channels. However, a notable minority report early tarnishing, color change or breakage within days, and several describe poor or rude responses from support. If you consider buying, allow extra lead time for shipping, follow care notes (some reviewers advise keeping plated items dry), and check return or warranty options before purchasing.