Reviews show a split picture: many customers praise Silviax for attractive designs, good fit and long-lasting wear for several pieces. Multiple buyers report smooth shipping and helpful issue resolution, including support via social channels. However, a notable minority report early tarnishing, color change or breakage within days, and several describe poor or rude responses from support. If you consider buying, allow extra lead time for shipping, follow care notes (some reviewers advise keeping plated items dry), and check return or warranty options before purchasing.
Examples from available reviews (Feb 2023 – Feb 2026).
Company communicated well and quickly resolved lost package issue.
“they helped fix the issue so quickly”
Necklace broke after three days; buyer requests replacement.
“BROKE THIS MORNING.”
Chain clip broke and support was rude, offered only a discount.
“the clip is not secure so much it broke off ..”
Multiple purchases have lasted years; reviewer plans to buy more.
“My oldest piece is going on 3 years my anklet!”
Customers note prompt shipping and effective resolution for lost packages, though a minority report unsatisfactory or rude support responses.
Some reviewers find the items good value for the price, while others report early tarnishing or breakage that undermines perceived worth.
Ordering and delivery are typically straightforward; several buyers advise ordering ahead due to multi-week shipping and occasional lost-package issues.
Many reviews praise design, fit and long-term wear for plated pieces, but a notable subset report color change or breakage within days or weeks.
Communication through social channels is reported as immediate and helpful by some customers, while others describe rude or unhelpful replies.
Most reviewers state a positive overall experience with appearance and service, but several raise quality and trust concerns that temper recommendations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Reviews (20) · Sitejabber (20) · bbb.org (2) · Quotes shortened · As of: February 2026
Received wrong customized necklace and company refused full refund or return shipping.
“it was the wrong necklace.”
Tracking showed delivered but package was not found; reviewer calls it a scam.
“it was delivered 10 minutes ago.”
Tracking showed delivered but package was not found; reviewer calls it a scam.
“it was delivered 10 minutes ago.”
Reviewer loves their Rolex chain.
“Love my Rolex chain ❤️❤️🪙”
Reviewer loves their Rolex chain.
“Love my Rolex chain ❤️❤️🪙”
Responsive Instagram support, fast delivery, and pleasing products.
“got an immediate reply”
Necklace broke after three days; buyer requests replacement.
“BROKE THIS MORNING.”
Chain clip broke and support was rude, offered only a discount.
“the clip is not secure so much it broke off ..”
Personalized ring changed color the second day after purchase.
“The ring changed colors the second day!!!”
Name chain and ring started discoloring within a month.
“it’s already turning color”
Reviewer loves the jewelry and finds it very pretty.
“Love the jewelry very pretty”
Reviewer alleges the company is a scam and warns others.
“THIS COMPANY IS A TOTAL SCAM”
Reviewer accuses reviews of being bots and company of scamming people.
“these is bots and silviax be scamin ppl”
Earrings are perfect and worn daily everywhere.
“These earrings are perfect”
Company communicated well and quickly resolved lost package issue.
“they helped fix the issue so quickly”
Ordered gifts arrived on time and matched their description.
“came on time right before Christmas”
Necklaces are great quality and shipping was smooth.
“My necklaces are great quality”
Set is great quality for the price and looks like real gold.
“The quality is great for the price”
Jewelry arrived as ordered but shipping can be slow, order early.
“the jewelry does take some time to arrive”
Rings are beautiful, true to size, and highly valued by reviewer.
“very beautiful and true to size”
Loved the jewelry overall; second order wasn't exactly wanted.
“Very beautiful jewerly”
Gold-plated items rated highly for quality and longevity.
“The quality is perfect for gold plated items”
Product hasn't tarnished for almost three months; avoid getting it wet.
“Almost 3 months no tarnishing”
Beautiful designs, great quality, and fast shipping with compliments.
“Beautiful designs, great quality, and fast shipping.”
Multiple purchases have lasted years; reviewer plans to buy more.
“My oldest piece is going on 3 years my anklet!”
Recipient really likes the item and finds it gorgeous.
“She can't get enough of it!”
Chain is stunning with fast delivery; reviewer excited to show it.
“Absolutely stunning coffee seeds chain!”
Arrived as expected with great packaging and no tarnishing.
“No tarnishing either!”
Good quality for price and matches images, looks real.
“Wonderful quality for the price!”
Product exceeded expectations and seller provided fantastic support.
“Fantastic support from the seller!”
Item remained unchanged after two years and receives compliments.
“it remains unchanged.”
Second identical order had great quality, good weight, and timely arrival.
“Great quality and weight.”
Fits well, looks fantastic and makes a great gift.
“fits right, looks fantastic”
Earrings exceeded expectations and are beautiful.
“Beautiful earrings!”
Product is beautiful, delicate, and seems excellent quality.
“incredibly beautiful, delicate, and appears to be of excellent quality”
Item was a perfect birthday gift for the reviewer's daughter.
“Perfect Birthday present for my daughter”
Reviewer finds the item gorgeous and a must-have.
“It's truly a must-have!”
Color looks like real gold and avoids cheap yellow plastic appearance.
“this really looks like gold”
Personalized items are favorites due to superb craftsmanship.
“The craftsmanship is superb”
Good materials, quick delivery, and excellent seller communication.
“excellent communication”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Silviax is an online jewelry retailer offering fashion and gold-plated pieces, including rings, necklaces, chains and personalized name items. The brand sells through an e-commerce site and is active on social media channels for product listings and customer contact. Information seekers often look for product durability, plating quality, shipping and support when comparing Silviax to other fashion-jewelry sellers.