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We Collect & Analyze Reviews

Sohimi
Experiences & Reviews

Sohimi is an online retailer of adult toys and intimate lifestyle products sold direct-to-consumer. The company operates an e-commerce website offering items such as vibrators, masturbators, and related accessories to individual customers.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 76%
Latest Review 28d
Overall Rating
3.8

Our Analysis

🎯

Service quality

Few reviewers mention customer service; those who do report quick, helpful responses, timely refunds and fast replacements.

Share of mentions
8%
Mixed
💰

Value for money

Several reviewers describe Sohimi's prices as competitive and affordable, saying many products offer good perceived value for the cost.

Share of mentions
6%
Mixed
⚡

User experience

Users comment on site and app usability: some praise an easy website and app presets, while others want clearer size and fit information.

Share of mentions
6%
Mixed
🔧

Product quality

Most reviewers praise build quality, materials and realistic feel; a minority report defective motors, weak suction, or sizing problems.

Share of mentions
29%
Mixed
📞

Communication

Some reviewers praise prompt, clear replies and fast refunds; others report missing order confirmations, unresponsive support, or delayed responses.

Share of mentions
10%
Mixed
⭐

Overall experience

Overall impressions are mixed: many buyers report satisfactory products and discreet delivery, while others cite delays, missing items, or defects.

Share of mentions
41%
Mixed

View all 21 public customer reviews – filtered by relevance →

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

M
Melissa Nolana
trustpilot.com Oct 01, 2025

Ideal service on inop. product

BASIC INFO: Stunningly great customer service - very quick, easy, no hassle refund for inoperable product. TOO MANY DETAILS: Based on a stellar review...

T
Tyler Fountain
trustpilot.com Oct 01, 2025

Late to arrive

The toy was a little too short for me but other than that good. My biggest complaint w...

W
WILLIAM BROUSSEAU
trustpilot.com Oct 01, 2025

penis sizes need to be up front

First, you're products need to be labeled as for small , medium or larger penises. I read the info on my latest purchase, and thought it might work fo...

S
SkettiPuddin
trustpilot.com Oct 01, 2025

Closest toy to oral you can get

I have tried a ton of "oral s3x simulator" toys and I can tell you with certainty that this toy comes closer to the real thing than any other that I h...

B
Bruce
trustpilot.com Oct 01, 2025

Game changer, powerful motor

Discreet package, well built. Strong motor, tugs sucks and spins fairly well, above average girth was afraid the motor wouldn't be stron...

D
Droopy
trustpilot.com Oct 01, 2025

Products- fine. Customer Support- Incredible.

Products are fine. Solid and affordable, as advertised. I’m really leaving this glowing review for the customer service- Sohimi maintains a 180-day wa...

R
Richard
trustpilot.com Oct 01, 2025

MarsLion BJ

What pleasurable experiences I’ve been having! G...

p
paul lussier
trustpilot.com Oct 01, 2025

the unit has almost no suction and is…

the unit has almost no suction and is useless for me.if it had...

C
Calvin Vaughan
trustpilot.com Oct 01, 2025

I never got my product

I never got my product, never got a confirm...

J
Joeann King
trustpilot.com Oct 01, 2025

I have receive my alpha clitoral sucking vibrator on Monday, but I’m missing one more box. Thank you.

I have not received my order and have not got a response from y...

m
mike
trustpilot.com Oct 01, 2025

I have purchased products from SOHIMI

I have purchased products from SOHIMI, and have always...

B
Ben Taylor
trustpilot.com Oct 01, 2025

Yeah man all good

...

E
Erwin
trustpilot.com Oct 01, 2025

Good product

Good product, fast...

D
David Snyder
trustpilot.com Oct 01, 2025

Shipping was fast and discrete

Shipping was fast and discrete. Items arrived separately but ever...

D
Douglas James
trustpilot.com Oct 01, 2025

I am still waiting on the products…

I am still waiting on the products delivery and...

D
Demos
trustpilot.com Oct 01, 2025

Really good and amazing feeling

Really good and...

L
Leilani
trustpilot.com Oct 01, 2025

Handled issues in a timely manner

Handled issues in a timely ma...

J
Jean-Paul
trustpilot.com Oct 01, 2025

Incredibly slow shipping policy.

Incredibly slow...

K
Ken
trustpilot.com Oct 01, 2025

The product arrived as scheduled and…

The product arrived as schedule...

D
David
trustpilot.com Oct 01, 2025

Great customer service

Great customer servic...

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Conclusion

Reviewers show a mix of experiences with Sohimi. Many praise product feel, build quality, app functionality for specific toys, and discrete packaging. Several customers highlight fast, helpful customer service when items failed, citing quick refunds or replacements. However, a notable group report shipping delays, missing items, sizing or suction problems, and occasional lack of order confirmations. Prospective buyers should check product sizing details, read item-specific descriptions and app compatibility, and confirm tracking or contact support if delivery or performance issues arise.