Reviewers show a mix of experiences with Sohimi. Many praise product feel, build quality, app functionality for specific toys, and discrete packaging. Several customers highlight fast, helpful customer service when items failed, citing quick refunds or replacements. However, a notable group report shipping delays, missing items, sizing or suction problems, and occasional lack of order confirmations. Prospective buyers should check product sizing details, read item-specific descriptions and app compatibility, and confirm tracking or contact support if delivery or performance issues arise.
Examples from available reviews (Apr 2022 – Feb 2026).
Excellent customer service provided a fast refund for a defective product.
“very quick, easy, no hassle refund for inoperable product.”
Toy closely simulates oral sex when used with the companion app.
“this toy comes closer to the real thing than any other that I have tried, by a long shot.”
Unit had almost no suction and was useless for the reviewer.
“the unit has almost no suction and is useless for me.”
Order was never received and no confirmation was sent.
“I never got my product, never got a confirmation”
Few reviewers mention customer service; those who do report quick, helpful responses, timely refunds and fast replacements.
Several reviewers describe Sohimi's prices as competitive and affordable, saying many products offer good perceived value for the cost.
Users comment on site and app usability: some praise an easy website and app presets, while others want clearer size and fit information.
Most reviewers praise build quality, materials and realistic feel; a minority report defective motors, weak suction, or sizing problems.
Some reviewers praise prompt, clear replies and fast refunds; others report missing order confirmations, unresponsive support, or delayed responses.
Overall impressions are mixed: many buyers report satisfactory products and discreet delivery, while others cite delays, missing items, or defects.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
I recently decided to try out some adult toys and stumbled upon Sohimi's online shop. Having never shopped for these types of products before, I was a bit nervous but their website was easy to navigate and had plenty of options for men, women, and couples. They even offer sex dolls!
After browsing through the website, I settled on two toys - one for myself and one to use with my partner. The checkout process was straightforward and they offered free shipping which was a nice surprise.
When my package arrived just a few days later, everything came in discreet packaging so I didn't have to worry about any awkward moments with my neighbors or postman. Both toys were exactly as described on their website; high quality materials that were soft and smooth. My partner especially enjoyed the toy we used during our intimate time together.
Overall, I am very impressed with Sohimi's online sex toy shop. Their competitive pricing made it affordable to explore new experiences while still receiving top-quality items that truly enhanced pleasure in the bedroom!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Sohimi is an online retailer of adult toys and intimate lifestyle products sold direct-to-consumer. The company operates an e-commerce website offering items such as vibrators, masturbators, and related accessories to individual customers.