Soulmia (1 reviews)

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Soulmia

Upgrading your wardrobe from time to time is important to keep up with fashion trends. Apart from this, you need different kinds of clothes for different kinds of seasons and occasions.Whether you want to buy clothes for a casual outing or work, you might want to do a bit ofresearch to get the best out of your budget. Reading reviews of clothing stores like Soulmia is a good way to start. With reviews, you can compare prices of contemporary products from different brands. You can learn more about a brand’s customer support approach, return policy and so on. All of which will help you make informed decisions.

About Soulmia
Soulmia is an international online fashion brand that is dedicated to girls’ fashion. They claim to be in pursuit of providing girls fashionable items that will give them the natural touch and splendour. The company’s philosophy is that everyone can embrace their true self with style. In addition to women and girls’ products, Soulmia now sell male wears. They have reach in about 40 countries.

Products and Services of Soulmia
Accessories such as jewelries and bags, and wears like blouses, T-shirts and swimwear are some of Soulmia's products. Soulmia hopes to break boundaries of shapes, age and skin colors, with its designs. The brand is looking to build a place for girls where they are able to find the most fitted garments and accessories.

The company aims to unite fashion trends and daily comforts. It offerslifestyle of casualness combined with diverse styles to its customers. According to them, the company is the ultimate one-stop shop for economical fashionistas who desire genuine and powerful forms of self-expression.

Soulmia offers free standard shipping on all orders above $49. They ship most orders within 1-5 business days.

If you’re unsatisfied with your order, you can return it for a refund or exchange within 14 days of receiving such order. For products to be eligible for refund or exchange at Soulmia, they must be unused, undamaged, in original packaging and intact. However, final sale items, promotions, and freebies are not eligible for refund or exchange. Also, Soulmia does not accept the return method of cash on delivery.

Once your returned item has been received, you can expect your refunds to be processed within 3 – 12 businessdays. The refund will be made via the same payment method you used to make the purchase.

Soulmia will bear responsibility for extra shipping fee, if the returned item was an incorrect or a damaged order. All other issues would mean that the customer is to bear responsibility for extra shipping fee. Once the item has been received at the warehouse, refund or exchange will be made. To start a refund process, customers would need to contact Soulmia’s customer care service.

Compliments, Complaints and Tips for Soulmia
Have you done business with Soulmia in the past? How would you describe your experience? Is their customer support approach excellent? Let us know in reviews. Your feedback will help prospective customers know what to expect from this brand.

Reviews, complaints & experiences

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Soulmia - All reviews
  • Niki Mort
    12-11-2021

    Sweatshirt

    I received my sweatshirt over a month after ordering them and the first day I wore them they wouldn't even go past my wrist. I can not rate the material as they were too small, even the bigger size. I have sent numerous emails about my sweatshirts. I returned them right away within 2 days. I cannot get a straight answer about the return policy. They say we will evaluate the return first. The sweatshirts still have the tags on them and were returned with 48 hours. This is not going to end well. Customer service is at ZERO. Needless to say, I will never buy from them again EVER!!!

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