Reviews show a majority of buyers experiencing fast shipping, careful packaging and responsive support staff who often resolve issues. Many customers praise the machining and finish of kits, and several state they will buy again. However, a few reviewers report assembly defects, missing or ill-fitting parts and difficulties getting returns or RMAs processed. If you shop with Stirlingkit, inspect parts on arrival, document any fit or damage issues, and confirm the returns/RMA process before purchasing high-cost kits.
Examples from available reviews (Oct 2020 – Feb 2026).
Faulty engine wouldn't run and company failed to provide return assistance.
“Refuse to answer calls or emails.”
Customer service failed to resolve assembly defects and refused a refund.
“This company’s customer service is the worst.”
Martin provided timely, helpful service and the products worked well.
“Martin at service department was very kind and helpful.”
Preorder arrived early with free extras, excellent packaging, and strong communication.
“The price beat the competition and an extra battery was included free.”
Most reviewers describe responsive, helpful support (often naming staff). A few reports cite long delays or refusal to process returns.
Several buyers note competitive pricing or included extras; other reviewers report costly purchases that felt poor value when parts or assembly failed.
Buyers commonly report fast shipping, careful packaging and smooth ordering; some reviews note installation or fit difficulties on specific parts.
Many customers praise machining, fit and running engines; a minority report assembly defects, missing screws or components that did not fit as expected.
Frequent mentions of quick, helpful replies from named agents (e.g., Martin, Mona). Isolated cases describe unanswered emails and slow RMA handling.
Most reviewers report positive purchases, repeat buying intent and satisfactory resolutions; a small set describes unresolved faults and unhappy return outcomes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Enjoys running the Enjomor engine daily and praises Mona's prompt support.
“I have had a super great time with it and enjoyit thoroughly.”
Order was canceled due to stock issues and no refund was issued.
“No refund, dispute in progress .”
V8 engine arrived without an assembly manual and the company did not provide one.
“arrived without an assembly manual.”
Reviewer warns a similarly spelled Facebook link is a scam, not Stirlingkit.
“There is a stirlngkit.com link on Facebook. Not Stirlingkit.com the first is a scam.”
Shipment delayed with an unfamiliar carrier and reviewer believes it's a scam.
“Www.stirlingkit.com is a scam.”
Reviewer says customer service is poor and replacement parts are difficult to get.
“Their customer service is the shits.”
Purchase satisfied; Mona sent a missing replacement part for free.
“Mona of Stirlingkit sent me a replacement part for free.”
Product required replacements but customer service and product quality were satisfactory.
“I am very satisfied with their customer service and product quality.”
Reviewer accuses long waits and alleges the company stole money.
“been waiting two years they steal your money snd tun stay away grom these jerks period a”
Item arrived preassembled though reviewer expected a kit; seller blamed them.
“Bought a kit and instead it came preassembled.”
Reviewer had a very negative experience and warns others not to buy.
“Absolutely the worst company I've ever dealt with.”
Paid expedited shipping; seller later said item out of stock and stopped responding.
“the item I ordered is no longer in stock”
Company provides outstanding, responsive customer service and excellent parts support.
“Stirlingkit’s customer service is beyond outstanding”
Longtime customer praises wide selection and responsiveness to feedback.
“they provide a lot of miniature engines to choose from.”
Paid but received no product and the company ignored repeated contact attempts.
“Never received any emails or product.”
Paid a large order that never shipped and refund remains unpaid.
“It's now been 45 days and iv not seen it ship.”
Not a very good experience with this company. I ordered a RC Engine model and was not able to use it. The engine would not run correctly and since I did not want to just throw it away (it was so expensive to even think of that) so I tried to return it. The company is so hard to deal with, I spent a lot of time trying to get an RMA number or return address. They responded saying they would send me an RMA right away. After 30 days, I had not received the RMA and I contacted them again but I did and never heard from them again. Refuse to answer calls or emails. So I had to keep a faulty engine, anyway. Do not purchase from this company.
Seller lists items out of stock and does not issue refunds.
“Sells items that are not in stock”
Paid for express shipping but the product never shipped and support didn't respond.
“product was never sent”
Alleges fraud and that ordered goods were not sent, supposedly in production.
“betrug sendet ware nicht auf anfrage angeblich in pruduktion”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Stirlingkit operates as a specialist online shop for hobbyist engine kits and model components, offering small-scale internal-combustion and related model kits, spare parts and accessories through a direct web store. People researching Stirlingkit commonly look for information about kit fit, machining quality, parts availability and support options.