Reviews for StoryBoards show a clear pattern: many customers report attractive prints, straightforward ordering and fast fulfillment, making the product suitable for testing with small orders. However, a consistent minority experienced billing surprises (notably VIP charges) and slow or missing customer support responses. Several customers also reported image cropping and adhesive or material concerns, so check image previews and mounting methods before a large purchase. Before ordering, verify checkout options and membership opt-ins, and consider ordering a small batch to confirm print and adhesive performance.
Examples from available reviews (Nov 2022 – Feb 2026).
Unwanted VIP charge, poor support, but refund was eventually issued.
“I had a charge for 39.99 for the VIP which I did not authorize.”
Durable, well-printed tiles made creating a personalized wall quick and easy.
“they were durable and printed beautifully”
Product is nice, easy to order, and delivered quickly.
“Very nice product. Easy to order. Fast turn around time.”
Customer finds photo quality poor compared to other services.
“Visual photo quality is poor compared to others I've used.”
Service experiences are mixed: several customers note quick processing and fast delivery, while others report difficult refund processes and inconsistent support responsiveness.
Perceived value varies: some buyers find the tiles reasonably priced, but multiple reviews describe unexpected VIP charges, fee increases, or discounts not applied.
Ordering and account experiences are inconsistent: some users found the site easy and ordering simple; others report checkout errors, hidden opt-ins, or missing account features.
Most reviewers praise print quality, appearance and quick turnaround; however, recurring issues include cropped images, adhesive failures, and concerns about material sturdiness.
Communication complaints focus on unreturned messages, missing tracking, and no replies; a minority of reviews mention clear or timely responses.
Overall impressions are mixed: many customers are satisfied with the final tiles and speed, while a notable subset reports billing or support problems that harmed their experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: February 2026
Customer loves the pictures and finds them adorable.
“I love the pictures they are adorable.”
Photos printed poorly and customer service has not followed up.
“Photos did not come out well.”
Quick and easy way to get family pictures for the home.
“Quick and easy way to have family pictures for you house”
Customer reports the results were excellent and satisfying.
“The results are awesome!!!”
Reviewer highlights the ease of the ordering and creation process.
“Ease of the process.”
Photos were great, easy to hang, and edits were appreciated.
“The photos were great, loved how they use the picture of my dog and made the changes.”
Promotional price led to an unexpected $39.99 membership charge.
“Advertisement stated 3 pics for 17.99. Unknown to me there was a $39.99 membership cost.”
Product was cuter than the customer expected.
“It was cuter than I ever expected!”
Company added unexpected charges and provided unresponsive, poor support.
“This company is an absolute disaster.”
Customer loves how the tiles consistently look nice.
“Love them they always look so nice”
High quality tiles, fast delivery, and very easy to hang.
“Love the quality of the tiles.”
Customer expresses affection and honor regarding their two dogs.
“We are so honored to have two regal dogs!! We are loved servants.”
Repeated orders produce great pictures and the price is reasonable.
“great pictures, and the price is amazing for the work that they do.”
Photos turned out great, were easy to hang, and comforting.
“The photos turned out great.”
Order arrived quickly and delighted the gift recipients.
“My order came fast.”
Customer praises the product and fast service received.
“Great product and fast service”
One item matched expectations while another did not resemble the original.
“One looked exactly correct. The other nothing like it.”
Reviewer reports horrible customer service and unwanted subscription charges.
“Overall, HORRIBLE customer service.”
Product is super cute and customer service was excellent.
“Super cute and excellent customer service!”
Ordering was easy, quality was great, and replies were fast.
“Easy order, great quality, fast reply”
Customer will not purchase again due to forced subscription policy.
“I will never purchase again from this company because of being forced to sign up for a subscription.”
Customer was charged for duplicate items and calls the situation a scam.
“I ordered one item now have been charged for duplicate items. This is a scam.”
Received tiles but was unknowingly signed up for a monthly subscription.
“I am upset that somehow I am unknowingly signed up for a monthly subscription.”
Unwanted VIP charge and refund requests met with resistance.
“instantly signed me up for a $40 VIP membership.”
Customer filled a wall with storyboard tiles and cherishes memories.
“I have a whole wall covered with storyboard tiles.”
Customer received incorrect picture(s) in their order.
“You send me the wrong picture 6 out of one was wrong”
Unwanted VIP charge, poor support, but refund was eventually issued.
“I had a charge for 39.99 for the VIP which I did not authorize.”
Couldn’t access advertised VIP benefits or view past orders.
“I couldn’t access all the benefits it claims v.i.p says you have.”
Customer questions the monthly fee increase and affordability.
“Good I don’t understand why you increase the monthly fee from 29 to 39.”
Customer is very happy with photo tiles and wall display.
“I’m very happy with my photo tiles.”
Product is nice, easy to order, and delivered quickly.
“Very nice product. Easy to order. Fast turn around time.”
Satisfied overall but wished the material had been sturdier.
“I was hoping for a sturdier material but worth the money I paid.”
Account was charged without promotion applied, causing overdraft.
“Leavjng my account Overdrawn by 39 dollars and some change.”
Customer found tiles beautiful and high quality, will repurchase.
“They were beautiful very good quality”
Customer finds photo quality poor compared to other services.
“Visual photo quality is poor compared to others I've used.”
One submitted photo was cropped, cutting off the subject's head.
“One of my pics the top of my dads head was chopped off.”
Order processed quickly and the tiles are easy to hang.
“The order was processed quickly.”
Photos printed well but adhesive failed and tiles fell off wall.
“The tapes aren’t sticky enough.”
Photos never arrived and company failed to respond; PayPal refunded.
“Never received my photos.”
Product quality praised and delivery described as very fast.
“Product is amazing quality.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
StoryBoards is an online retailer of customizable printed photo tiles and wall-display products. The company markets printable tiles meant for creating photo walls and typically sells through a web-based ordering process. Offerings may include one-time purchases and a recurring VIP/subscription option for customers who want ongoing access to discounts or perks.