Reviews Analyzed
21
We Collect & Analyze Reviews
StoryBoards
Experiences & Reviews
StoryBoards is an online retailer of customizable printed photo tiles and wall-display products. The company markets printable tiles meant for creating photo walls and typically sells through a web-based ordering process. Offerings may include one-time purchases and a recurring VIP/subscription option for customers who want ongoing access to discounts or perks.
Overview & Key Metrics
Positive Sentiment
76%
Latest Review
26d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Service experiences are mixed: several customers note quick processing and fast delivery, while others report difficult refund processes and inconsistent support responsiveness.
Share of mentions
Mixed
10%
💰
Value for money
Perceived value varies: some buyers find the tiles reasonably priced, but multiple reviews describe unexpected VIP charges, fee increases, or discounts not applied.
Share of mentions
Weak
13%
⚡
User experience
Ordering and account experiences are inconsistent: some users found the site easy and ordering simple; others report checkout errors, hidden opt-ins, or missing account features.
Share of mentions
Weak
10%
🔧
Product quality
Most reviewers praise print quality, appearance and quick turnaround; however, recurring issues include cropped images, adhesive failures, and concerns about material sturdiness.
Share of mentions
Mixed
27%
📞
Communication
Communication complaints focus on unreturned messages, missing tracking, and no replies; a minority of reviews mention clear or timely responses.
Share of mentions
Weak
5%
⭐
Overall experience
Overall impressions are mixed: many customers are satisfied with the final tiles and speed, while a notable subset reports billing or support problems that harmed their experience.
Share of mentions
Mixed
35%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2022 – October 2025).
I ordered 9 boards during the Labor Day…
"I ordered 9 boards during the Labor Day sale as a one-time purchase and did not want the VIP membership. I received an email that my purchase was acce..."
Nessa Hug
Trustpilot
Oct 01, 2025
Featured for: example billing and support failure
In summary, if you want an easy way to upgrade your walls with unique photo stories then StoryBoards is definitely worth checking out!
"I recently had the opportunity to try out 'Storyboards' and I must say, I am thoroughly impressed! Their unique picture wall solution allowed me to create a beautiful story using affordable photo tiles. The process was simple: just upload your favorite photos, click and stick them onto their tiles, and start creating your own personalized story. What's great is that you can mix and match the tiles as much as you’d like until you are happy with how it looks. What stood out to me most was the quality of each tile - they were durable and printed beautifully, making my pictures look even better than they did on my phone screen! The installation process was also incredibly easy; it only took a few minutes for me to have my entire picture wall up! Overall, Storyboards gave me an amazing customer experience with exceptional product quality – I would highly recommend this service for anyone looking to add some personal touch into their home décor."
Noemy Dibbert
Collected.reviews
Nov 12, 2022
Featured for: detailed positive product review
Very nice product.
"Very nice product. Easy to o..."
Rebecca
Trustpilot
Oct 01, 2025
Featured for: positive: product and service
Visual photo quality is poor compared…
"Visual photo quality is poor compared to others I've u..."
Stephane LaVallee
Trustpilot
Oct 01, 2025
Featured for: negative: photo quality complaint
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
John Chu
trustpilot.com
Oct 01, 2025
I came across Storyboard.io Labor Day…
I came across Storyboard.io Labor Day sale an opportunity to try out the 3 8x8 boards offer for $12. Little did I know that as I checked out the cart...
S
Sharron pell
trustpilot.com
Oct 01, 2025
I have a whole wall covered with…
I have a whole wall covered with st...
M
Marie Canteen
trustpilot.com
Oct 01, 2025
You send me the wrong picture 6 out of…
You send me the wrong pict...
N
Nessa Hug
trustpilot.com
Oct 01, 2025
I ordered 9 boards during the Labor Day…
I ordered 9 boards during the Labor Day sale as a one-time purchase and did not want the VIP membership. I received an email that my purchase was acce...
J
Judy
trustpilot.com
Oct 01, 2025
Doesn’t honor it’s claims
I couldn’t access all the benefits it claims v.i.p says you have. I couldn’t see my past orders or what photos I a...
j
joe mocny
trustpilot.com
Oct 01, 2025
Good
Good I don’t understand why you increase the monthly fee from 29 to 39. It kind of thro...
J
Judith Bouchard
trustpilot.com
Oct 01, 2025
I’m very happy with my photo tiles
I’m very happy with my photo tiles. I created a whole wall...
R
Rebecca
trustpilot.com
Oct 01, 2025
Very nice product.
Very nice product. Easy to o...
E
Estela
trustpilot.com
Oct 01, 2025
Overall
Overall, Satisfied. I was hoping for a stu...
S
Sierrarose jaques
trustpilot.com
Oct 01, 2025
I disliked storyboards
I liked storyboards. It was simple, straightforward. And easy to navigate. Or so I thought. I was introduced to storyboards through Facebook. It caugh...
t
tina plotner
trustpilot.com
Oct 01, 2025
They were beautiful very good quality
They were beautiful very good q...
S
Stephane LaVallee
trustpilot.com
Oct 01, 2025
Visual photo quality is poor compared…
Visual photo quality is poor compared to others I've u...
D
Donna Relucio
trustpilot.com
Oct 01, 2025
One of my pics the top of my dads head…
One of my pics the top of my dads head was chopped off. The...
Y
Yvette
trustpilot.com
Oct 01, 2025
The order was processed quickly
The order was processed quic...
C
CHARLENE BOHANEK
trustpilot.com
Oct 01, 2025
Easy hanging
Photos came out great hanging was simple. My only complaint was that they fell off wall several times. I...
C
Christie Yeager
trustpilot.com
Oct 01, 2025
Buyers Beware!!
Buyers Beware!!! Never received my photos. I emailed the company 3 times and got abso...
P
Patricia Bryan
trustpilot.com
Oct 01, 2025
Amazing
Product is amazing quality. The delivery is very fast.. amaz...
B
Bridgett
trustpilot.com
Oct 01, 2025
The boards are really nice quality for…
The boards are really nice quality for the price. I was able send the...
P
Patricia Love
trustpilot.com
Oct 01, 2025
They picture came out beautifully
The pictures came...
c
customer
trustpilot.com
Oct 01, 2025
Love love love them
...
Conclusion
Reviews for StoryBoards show a clear pattern: many customers report attractive prints, straightforward ordering and fast fulfillment, making the product suitable for testing with small orders. However, a consistent minority experienced billing surprises (notably VIP charges) and slow or missing customer support responses. Several customers also reported image cropping and adhesive or material concerns, so check image previews and mounting methods before a large purchase. Before ordering, verify checkout options and membership opt-ins, and consider ordering a small batch to confirm print and adhesive performance.