Customers often praise StoryBoards’ printed photo tiles for strong print quality, good-looking results, and easy display. Many reviews also flag surprise membership or subscription charges and trouble getting refunds. Reviewers tend to fall into two groups: happy repeat buyers and customers who won’t purchase again because of billing and support problems.
Examples from available reviews (Nov 2022 – Mar 2026).
High quality tiles, fast delivery, and very easy to hang.
“Love the quality of the tiles.”
Quick and easy way to get family pictures for the home.
“Quick and easy way to have family pictures for you house”
Customer was billed monthly for several months and will not return.
“they billed me every month for four months”
Customer was charged an unwanted VIP membership and had cancellation difficulties.
“they were charging me for VIP membership which I did NOT SIGN UP FOR.”
Billing and subscription issues show up often in service reviews. Several reviewers describe unauthorized VIP charges, monthly billing, and trouble getting refunds or cancelling. A smaller group mentions fast fulfillment and helpful service interactions.
Many reviewers point to hidden fees and recurring membership costs when judging value. Some say the tile price felt fair or a good deal given the print quality. A few mention what they see as higher membership fees, but those comments are limited.
Customers frequently describe an easy ordering process and quick turnaround. They also say the tiles are simple to mount and work well for wall displays and gifts. A few isolated reviews mention problems accessing advertised VIP features or viewing past orders.
Reviewers often highlight sharp prints, attractive results, and tiles that seem durable. Some also report poor prints, wrong images, cropping errors, and adhesive problems. These negative quality notes appear, but less often than the positive product feedback.
Communication issues come up most around refunds, billing disputes, and missing shipments. Several reviewers say they didn’t get a timely response when challenging charges or reporting non-delivery. Others report quick replies and, in some cases, problems resolved.
Reviews show a clear divide between strong product satisfaction and frustration with billing. Many customers say they plan to buy again based on the finished tiles. At the same time, a separate group says they will never purchase again because of subscription and support issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Customer loves the pictures and finds them adorable.
“I love the pictures they are adorable.”
Photos printed poorly and customer service has not followed up.
“Photos did not come out well.”
Quick and easy way to get family pictures for the home.
“Quick and easy way to have family pictures for you house”
Customer reports the results were excellent and satisfying.
“The results are awesome!!!”
Reviewer highlights the ease of the ordering and creation process.
“Ease of the process.”
Photos were great, easy to hang, and edits were appreciated.
“The photos were great, loved how they use the picture of my dog and made the changes.”
Promotional price led to an unexpected $39.99 membership charge.
“Advertisement stated 3 pics for 17.99. Unknown to me there was a $39.99 membership cost.”
Product was cuter than the customer expected.
“It was cuter than I ever expected!”
Company added unexpected charges and provided unresponsive, poor support.
“This company is an absolute disaster.”
Customer loves how the tiles consistently look nice.
“Love them they always look so nice”
High quality tiles, fast delivery, and very easy to hang.
“Love the quality of the tiles.”
Customer expresses affection and honor regarding their two dogs.
“We are so honored to have two regal dogs!! We are loved servants.”
Repeated orders produce great pictures and the price is reasonable.
“great pictures, and the price is amazing for the work that they do.”
Photos turned out great, were easy to hang, and comforting.
“The photos turned out great.”
Order arrived quickly and delighted the gift recipients.
“My order came fast.”
Customer praises the product and fast service received.
“Great product and fast service”
One item matched expectations while another did not resemble the original.
“One looked exactly correct. The other nothing like it.”
Reviewer reports horrible customer service and unwanted subscription charges.
“Overall, HORRIBLE customer service.”
Product is super cute and customer service was excellent.
“Super cute and excellent customer service!”
Ordering was easy, quality was great, and replies were fast.
“Easy order, great quality, fast reply”
Customer will not purchase again due to forced subscription policy.
“I will never purchase again from this company because of being forced to sign up for a subscription.”
Customer was charged for duplicate items and calls the situation a scam.
“I ordered one item now have been charged for duplicate items. This is a scam.”
Received tiles but was unknowingly signed up for a monthly subscription.
“I am upset that somehow I am unknowingly signed up for a monthly subscription.”
Unwanted VIP charge and refund requests met with resistance.
“instantly signed me up for a $40 VIP membership.”
Customer filled a wall with storyboard tiles and cherishes memories.
“I have a whole wall covered with storyboard tiles.”
Customer received incorrect picture(s) in their order.
“You send me the wrong picture 6 out of one was wrong”
Unwanted VIP charge, poor support, but refund was eventually issued.
“I had a charge for 39.99 for the VIP which I did not authorize.”
Couldn’t access advertised VIP benefits or view past orders.
“I couldn’t access all the benefits it claims v.i.p says you have.”
Customer questions the monthly fee increase and affordability.
“Good I don’t understand why you increase the monthly fee from 29 to 39.”
Customer is very happy with photo tiles and wall display.
“I’m very happy with my photo tiles.”
Product is nice, easy to order, and delivered quickly.
“Very nice product. Easy to order. Fast turn around time.”
Satisfied overall but wished the material had been sturdier.
“I was hoping for a sturdier material but worth the money I paid.”
Account was charged without promotion applied, causing overdraft.
“Leavjng my account Overdrawn by 39 dollars and some change.”
Customer found tiles beautiful and high quality, will repurchase.
“They were beautiful very good quality”
Customer finds photo quality poor compared to other services.
“Visual photo quality is poor compared to others I've used.”
One submitted photo was cropped, cutting off the subject's head.
“One of my pics the top of my dads head was chopped off.”
Order processed quickly and the tiles are easy to hang.
“The order was processed quickly.”
Photos printed well but adhesive failed and tiles fell off wall.
“The tapes aren’t sticky enough.”
Photos never arrived and company failed to respond; PayPal refunded.
“Never received my photos.”
Product quality praised and delivery described as very fast.
“Product is amazing quality.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
StoryBoards makes custom photo tiles and wall-mounted photo boards for home displays and gifts. Customers order through an online platform by uploading images to print. The company prints the photos and mounts them on lightweight boards sized for wall layouts. StoryBoards ships the finished tiles and offers web-based support for order questions.