Reviewers highlight sharp pricing, quick dispatch, and steady product quality. Many describe a smooth online checkout and helpful phone support. A clear set of complaints points to weak after-sales contact, surprise customs or duty fees, and occasional missing or undelivered parcels. Ratings look split, with many top scores alongside a noticeable block of low-rated complaints.
Examples from available reviews (Oct 2017 – Mar 2026).
Clear website, good quality products and prompt delivery over many years.
“Excellent & prompt delivery service.”
Helpful, responsive staff via phone and email; satisfied with racket.
“Very helpful, easy to speak to someone on the phone and very responsive by email.”
Unexpected customs duties charged; reviewer expected costs included in shipping.
“I paid 50 euros taxes for approx 100 euro order.”
Parcel never arrived; seller sided with courier, leaving customer without resolution.
“I ordered a racket at Stringers' World which never arrived.”
Several reviews describe fast dispatch and prompt shipping as the norm. In multiple comments, staff come across as polite and well-informed. A smaller set mentions parcels that never arrived or delivery disputes that were not resolved.
Reviewers often point to competitive prices and occasional sign-up discounts. Many say the purchase felt like a good deal, helped by quick delivery and solid packaging. A few note frustration with packaging sizes or extra charges.
Customers describe a user-friendly website with simple ordering and payment. Several praise the online customization options and detailed product pages. A small number report site inaccuracies that resulted in incomplete orders.
Reviews regularly describe rackets, balls, and strings as satisfactory or high quality. Positive feedback often links quick fulfillment with fresh stock. A few isolated comments mention pack quantities that did not match what they expected.
Many reviewers describe clear pre-sale contact, helpful phone support, and timely updates. A noticeable cluster of low ratings cites silence after payment, missing tracking information, and unexpected customs or duty fees. A smaller set also mentions disputes over duplicate payments or refunds being refused.
Many reviewers say they would buy again, mainly for the price, speed, and fit of the products. Others describe unresolved problems that affected delivery or final charges. Overall, the reviews read as polarized, mixing strong recommendations with clear operational breakdowns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (12) · Reviews (1) · Quotes shortened · As of: March 2026
Longtime customer experiencing good prices, efficient delivery, and communication.
“Good prices, efficient delivery, great communication- ideal!”
Bought trainers at low price with fast delivery and friendly communication.
“Fast delivery and friendly communications.”
Balls last well, but packaging size and delivery charges disappointed.
“The tubes are only 3 balls”
Sells genuine high-quality badminton products with competitive prices and great service.
“their customer service is second to none!”
Positive seller experience; reviewer would recommend.
“Very good seller, would recommend.”
Clear website, good quality products and prompt delivery over many years.
“Excellent & prompt delivery service.”
Offers good prices and good service.
“Good price. Good service”
Fast, reliable service with competitive prices; good online shop.
“Fast and reliable service with competitive prices.”
Website is efficient but customer queries are slow or unanswered.
“Not that quick in responding to queries on line and didn’t respond to my last query”
First-time buyer impressed with service and intends to return.
“Hadn’t used this company before but was very impressed with service and hope to use again”
Order arrived within a couple of days.
“Ordered and came within a couple of days”
Fast delivery and satisfied with the racket.
“Quick delivery and nice racket”
Quick, intact delivery and a strong price/deal offer.
“Arrived very quickly and in perfect condition.”
Good customer service over the phone addressing a query.
“Great customer service when I phoned with a query”
Easy-to-use website with smooth ordering and payment.
“An excellent shopping experience. Good website and very easy ordering and payment.”
Ordered a gift easily; it arrived as promised and pleased.
“It arrived when promised.”
Offers good prices and speedy delivery.
“Good prices and speedy delivery.”
Website easy to use and products matched descriptions.
“Super easy to use great products as shown”
Quality products, fast delivery, and intent to repurchase.
“Great website, amazing quality, and it came very quick.”
Fast shipping accompanied by excellent communication.
“Fast shipping and excellent communication!”
Excellent, very polite customer service and helpful staff.
“Customer service is great very polite people that want to help.”
Good product quality with fast dispatch and friendly customer service.
“Great tennis balls, fast dispatch.”
Competitive prices, free delivery for large orders, reliable ordering.
“The price is always competitive.”
Good price and fast shipping; intends to buy again.
“Great price and fast shipping!”
Wide string selection available and delivered promptly.
“Great range of strings.”
Helpful, responsive staff via phone and email; satisfied with racket.
“Very helpful, easy to speak to someone on the phone and very responsive by email.”
Quick delivery and liked the purchased product.
“Quick delivery and love the product”
Good price with speedy delivery.
“Good price, speedy delivery”
Very fast international shipping with attractive packaging.
“Very fast international shipping.”
Good selection, competitive prices, fresh stock and prompt delivery.
“Selection, prices and freshness of their stock”
Racket shipped quickly, arrived on time; satisfied with service.
“The racket arrived just in time and was sent very fast.”
Racket suited skill level and noticeably improved play.
“The racket I bought was fantastic!”
Friendly, knowledgeable staff provided great service.
“Great service. Friendly and knowledgeable.”
Quick delivery, good service, and well-priced tennis balls.
“Very quick delivery. Good service and well priced 18 pack of Dunlop tennis balls”
Good deal with fast delivery, careful packaging, and good communication.
“Great deal, fast delivery, well packaged, and very good communication”
Quick delivery and a good price.
“Quick delivery and good price”
High-quality racket and satisfactory service.
“Excellent racket and service”
Prompt delivery and helpful advice on strings and tensions.
“Prompt and timely delivery”
Easy online ordering and customization; fast delivery, protected packaging.
“Easy on line ordering and customising of the racket and fast delivery.”
Quick delivery and consistently good prices.
“Quick delivery. Good prices”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Stringers World runs an online shop for racket-sports gear and accessories. The range usually includes rackets, replacement strings, balls, grips, bags, and other consumables. Product pages list specs and offer brand filters so shoppers can compare models and choose string types. The site supports online ordering, secure payments, and shipping within the country and abroad. Where relevant, listings also show guidance on string tension and compatibility.