Skip to content
We Collect & Analyze Reviews

Stylevana
Experiences & Reviews

Stylevana is an online retailer based in Hong Kong that sells Asian beauty and skincare products, including K‑beauty brands. The site ships internationally and lists stock and shipping options on product pages. Consumers researching Stylevana commonly look for information on delivery times, authenticity of products, return and refund handling, and customer support responsiveness.

Overview & Key Metrics

Reviews Analyzed 28
Positive Sentiment 11%
Latest Review 25d
Overall Rating
1.4

Our Analysis

🎯

Service quality

Many reviews describe late dispatches, missing or untracked parcels and long delivery waits; a minority report timely, correct deliveries.

Share of mentions
30%
Weak
💰

Value for money

Some buyers note competitive prices and good value, while others report insufficient store credits, partial refunds or missing reimbursements.

Share of mentions
6%
Mixed
⚡

User experience

Customers report website and ordering issues: purchases of out‑of‑stock items, inability to cancel orders quickly, and confusing order statuses.

Share of mentions
3%
Weak
🔧

Product quality

Reports include damaged or spilled items and concerns about authenticity for expensive products, though some buyers received genuine, well‑packaged goods.

Share of mentions
7%
Weak
📞

Communication

Many reviewers describe slow, unresponsive or inconsistent customer support, delayed replies and copy‑paste responses during disputes.

Share of mentions
24%
Weak
⭐

Overall experience

Overall impressions are largely negative and tied to delivery and support problems; a smaller group reports satisfactory orders and products.

Share of mentions
30%
Weak

View all 28 public customer reviews – filtered by relevance →

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

Filter by Rating

Filter by Source

Showing all 28 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (8) · Quotes shortened · As of: October 2025

V
Violeta Georgieva
External Source Oct 02, 2025

9 Weeks Without Delivery or Refunded my order from…

I still haven’t received my order from Stylevana, and it’s been 9 weeks with no refund. They keep claiming there’s an ongoing investigation, but offer...

C
Customer
External Source Oct 01, 2025

I ordered items worth 80+€ worth and a…

I ordered items worth 80+€ worth and a item was damaged. I provided all the infos needed. Also read throught the policy that states that if there are...

M
Melanie
External Source Oct 01, 2025

Absolutely horrendous horrendous…

Absolutely horrendous horrendous company. Never ever order from these people. I have been so stressed by dealing with them. It’s six weeks now since I...

E
Eg
External Source Sep 29, 2025

Ordered an item

Ordered an item, still hasn't been dispatched. Then placed another order thinking it was a slight d...

L
Leviza
External Source Sep 29, 2025

SCAMMERS.

SCAMMERS. Ordered an order(Order No. BWSVESB2000045032) with value of 45 euros on the 3rd of August 2025, today is 29th of September and I still didn'...

N
Narmin
External Source Sep 29, 2025

Order arrived

I was panicking after reading the reviews, but my order arrived fully (a little bit of the hair mask was spilled) in 18 days. I feel lucky for having...

C
Consumer
External Source Sep 29, 2025

Disappointing

I placed an order with Stylevana on 17th September and it was approved, but the status still shows “in progress” 2 weeks later. (Even though all the p...

A
Athanasia Droungou
External Source Sep 28, 2025

The customer service is terrible.My…

The customer service is terrible.My parcel was sent back and I tried to figure out how to get it and they answered me they would help a...

P
Paulina Czechanowska
External Source Sep 28, 2025

Stylevana is the worst company

Stylevana is the worst company - do not order from them! I’ve place order in beginning of July, all month they didn’t send it, when zi reach backs to...

M
Mobsyr
External Source Sep 26, 2025

I ordered

I ordered, I waited 2 weeks then...

R
Ramona Neamtu
External Source Sep 26, 2025

Possibly fake

I ordered several Japanese products and the expensive ones not sure if they are genuine. My account on the website is not existing...

A
AN
External Source Sep 26, 2025

Don't buy, nothing received.

My order was on 7 Sep. I didn't receive nothing on 26 Sep (19 days after my order!). Their 1st reply is "10 to 14 days". The tracking number shows "we...

J
Jan L
External Source Sep 26, 2025

Don’t buy from this company

Don’t buy from this company. Their website lets you order ‘out of stock’ items, no communication from the company, had to chase it up 3 weeks later, t...

M
Mirna
External Source Sep 26, 2025

Products arrived

I ordered a few things without seeing the reviews then I saw the reviews & panicked! But my order arrived very...

G
Good Luck
External Source Sep 25, 2025

Never again.

Never again. Always ordered without any problems until my last order. After waiting for a month without any updates I’ve sent a message I wanted to ca...

L
L K
External Source Sep 25, 2025

AVOID AT ALL COST, CUSTOMER ABUSE

Stylevana is not a trustworthy company. Their business practices are fraudulent and should be investigated under EU law. My parcel was falsely marked...

S
SofF Oz
External Source Sep 25, 2025

I placed an order more than a month…

I placed an order more than a month ago. The payment went through, and the money was debited. I have been writing them emails, and they asked me to pr...

A
Ann Smith
External Source Sep 25, 2025

Appalling delays and shipping, if it even arrives

Stylevana lies about what is in stock, has taken over a month to dispatch and it's still going to be weeks before it arrives...on things listed as in...

M
Melti You
External Source Sep 24, 2025

⚠️ Warning: Dishonest Business Practices

Please be careful with this website. My experience with them was extremely frustrating and dishonest. I placed an order in mid-August for a bulk purch...

K
Kathryn
External Source Sep 24, 2025

WORST CUSTOMER SERVICE

I ordered 3 products. 20 seconds after ordering I realised that I had another item in my cart I did not mean to purchase. I immediately messaged the s...

Share Your Experience

Help other customers by sharing your experience with Stylevana. Your review will be collected and included in our ongoing analysis.

Click to rate

Conclusion

Reviews of Stylevana show a pattern of delivery delays, missing tracking updates and repeated customer service problems for many buyers. Several customers report damaged items, disputed refunds or store credits instead of full reimbursements; however a minority received correct, well‑packaged orders within expected timeframes. If you consider ordering, verify payment protections (PayPal, card dispute options), check stock/dispatch expectations and retain all order and tracking documentation. For high‑value purchases, confirm authenticity guarantees and consider smaller test orders first.