Many customers say their orders arrive correctly, deliveries are quick, and phone support is helpful. Several reviewers highlight good product quality and competitive pricing. Repeated complaints point to missing promotional discounts, delayed or lost shipments, and account or website errors. Fewer reviews mention added ingredients, poorly packed liquids, and products arriving close to expiry.
Examples from available reviews (Apr 2018 – Mar 2026).
Orders are correct almost every time, which is a relief.
“They get the order correct almost every time”
Customer did not receive a posted 40% discount and is upset.
“they posted a 40% off sale which I did not receive.”
Shipment was lost during transit; reviewer will never order again.
“Regretfully, the shipment for this order has been lost during transit.”
Order and promised double rewards are not showing in the account.
“Order 10796696 on 1/31/26 is not showing on my account order list”
Customers often praise accurate orders and fast shipping. Many describe phone representatives as knowledgeable and quick to fix unusual order issues. Separate reviews also describe delivery problems, including lost packages, items arriving warm, or shipments that never reached the carrier.
Many reviewers say the supplements are competitively priced and a good value. Several complaints focus on promos that don’t apply, discounts being removed, and confusing promo-code and free-shipping thresholds. A few reviews mention refund or charge-timing issues linked to shipping fees.
Some customers find the website easy to use and say ordering is straightforward. Others report checkout glitches, duplicated cart items, a hard-to-use mobile app, and occasional 500 server errors. Several also say address changes and promo navigation can be confusing.
Many reviewers say vitamins, gummies, and other supplements work well. Some mention unwanted additives such as maltodextrin and ask for cleaner ingredient lists. A smaller group reports liquids shipped without padding and supplements arriving close to expiry.
Several reviews describe support agents as responsive and helpful. Others mention weaker communication after a computer upgrade, orders missing from accounts, and unsolicited text messages from multiple numbers. A handful say they got no reply when contacting support about defects or order discrepancies.
Reviews split between customers who get consistent, reliable orders and those who run into fulfillment or promo issues. Many positive reviews mention loyalty and long-term use. Negative feedback centers on operational breakdowns that disrupt buying and delivery.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (11) · bbb.org (10) · Reviews (1) · Quotes shortened · As of: March 2026
Worth buying; good products, great prices, and fast tracked delivery.
“vale a pena comprar na swanson.”
Received supplements close to expiry and was refused shipping refund.
“I received vitamins/supplements that are 3 months away from their expiry date”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Swanson Health Products is a US-based retailer of vitamins, minerals, herbal supplements, and nutritional products. It sells through a web store with categories such as multivitamins, probiotics, omega-3s, gummies, and liquid formulations. Customers can order online or by phone, and the company ships across the United States using major carriers. Product pages usually show ingredient details, supplement facts, and SKU options for single items and multi-unit packs.