Reviews show consistent reports of strong customer support: several customers describe prompt refunds, replacements or compensation when problems occurred. Many shoppers praise the site’s deals, easy ordering and quick checkout, which can make Tanga attractive for bargain hunting. However, product quality and shipping reliability appear uneven, with multiple reports of damaged, missing or incorrect items. Before buying, check product descriptions and images carefully, review shipping timelines, and confirm the return or guarantee policies so you can act quickly if an item is missing or defective.
Examples from available reviews (Jul 2022 – Feb 2026).
Company provided excellent customer-friendly service and strong guarantee.
“Your company is very client friendly”
Customer service quickly reordered missing promotional item and resolved issue.
“They let me know very quickly my 2nd one was reordered and would be on its way!”
Items were charged but not received and company did not respond.
“Your silence only causes mistrust and I will not order from Tanga again.”
Reviewer says product is poorly designed and manufactured.
“It's a worthless piece of crap.”
Mostly positive reports of fast, helpful customer support and successful refunds or replacements after issues.
Several reviewers highlight discounts, daily deals and competitive prices that influenced purchase decisions.
Mixed feedback: many find ordering, checkout and delivery straightforward, while others report slow shipping or transit damage.
Frequent complaints about items arriving damaged, defective, incomplete or not matching listings; some customers report satisfactory products.
Some reviews praise prompt replies and clear resolution offers; a smaller set describes no response or unresolved order questions.
Overall mixed: many shoppers report positive purchases and quick problem resolution, while others experienced missing or faulty items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · resellerratings.com (15) · bbb.org (10) · Reviews (10) · Reviews (1) · Quotes shortened · As of: February 2026
Owners and staff go out of their way to ensure customer satisfaction.
“seem to go out of their way to make sure the customer is happy and satisfied with their purchase.”
Promotional code BRADSDEAL didn't apply as advertised for $3 off.
“BRADSDEAL code didn't work as advertised for an extra $3 off”
Usually good experience and expects items will help delayed children.
“I usually have a good experience with Tanga - it's been a while since I have purchased any items through you all, however, if all things remain the same, I should not be disappointed with these items.”
Items were great and the purchasing process was easy.
“Great items and easy process”
Expected $10 discount was missing from the final bill.
“I was supposed to get a $10.00 discount, but I don't see in the final bill.”
Returns are inconsistent; return shipping cost nearly equaled item price.
“I had to pay almost as much as the item cost to return them.”
The checkout process was easy-to-use.
“check out was easy-to-use”
Redemption code couldn't be used and customer service email didn't work.
“Never able to use Redemption code. Email to customer service did not work.”
The site offered limited payment options.
“Limited payment options”
Reviewer had a great product and great experience.
“Great product! Great experience!”
Fast shipping and great price.
“Fast shipping great price”
Site is user-friendly and easy to navigate; experience was excellent.
“The site is very user-friendly and easy to navigate.”
Received wrong item but reviewer remained happy.
“received the wrong one I got the lion head, But still happy”
Broken item resulted in quick refund after brief email exchange.
“Item arrived smashed and broken, refund was issued after a few questions in one email.”
Customer service provided correct voucher link and fixed pricing issue.
“The tanga customer service team gave me the correct link to the voucher and i received the correct price.”
Customer service quickly sent a new voucher code that worked.
“they immediately sent me a new voucher code that worked!”
First purchase arrived quickly and customer service was outstanding.
“I made my first purchase with Tanga and they did not disappoint!”
Received wrong ring but company refunded the first purchase.
“they refunded me the first ring so I was pleasantly surprised.”
Ordering was easy and package arrived quickly.
“So easy to order. Didn’t take long to get my package.”
Items arrived quickly and recipients loved the sturdy wooden toy.
“A GREAT TOY FOR THE LITTLE ONES....NICE SAFE STURDY WOOD TOY.”
Only half the order arrived late; remaining items were rescheduled.
“only 50% of the order came in ( which still came in late!)”
Customer service representative Darienne was amazing and helpful.
“Customer service, Darienne, was amazing.”
Reviewer praises Tanga's wide selection, savings, and excellent service.
“their costumer service is unparalleled not to mention the SAVINGS.”
Software worked but reviewer worries about licensing and installation difficulty.
“My fear is that it will resort back to being unlicensed after a period of time”
Reviewer warns others, citing horrible customer service and unfair dealings.
“Buyer beware. Do not use this business.”
Terrible experience, unprompt customer service, and unfair returns.
“Terrible experience with this company.”
Earrings were sent to wrong address so reviewer did not receive them.
“You sent my earrings to the wrong address!”
They shipped a different, inferior model than ordered; reviewer kept it.
“they shipped me a completely different model than the one I ordered.”
Paid for membership through Tanga but never received confirmation or product.
“I never received any confirmation email or proof of purchase.”
First purchase arrived early, well packaged, and satisfied reviewer.
“It was shipped right away and I got it quickly (actually delivered before the expected date).”
Best price and received software activation code within hours.
“Received my email and activation code for the software within a few hours.”
Box arrived damaged but product works fine; reviewer will test later.
“Box came damaged but it works fine.”
Reviewer frequently shops due to great prices and very helpful customer service.
“if there's ever a problem with any of the items they are ready and waiting to help.”
Product was lighter and not stainless steel as expected; delivery was quick.
“THEY'RE NOT, AND MUCH LIGHTER THAN I WOULD HAVE EXPECTED.”
Bought an allegedly new mop that never worked; customer service unhelpful.
“It never worked. They said it was new.”
Great cup at a great price; my wife loves it.
“Great cup for a great price, my wife loves it!”
Product was well made and suited needs for family photo frame.
“the product was well made it was just what I needed for my grand daughter and son photo frame.”
Past purchases were problem-free and reviewer was very happy.
“I've never had any problems and have been very happy with my purchases.”
Wife loved the slippers; they felt soft and replaced her old pair.
“my wife loved her slippers. She threw away her old pair. She says that it feels so soft.”
Company provided excellent customer-friendly service and strong guarantee.
“Your company is very client friendly”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Tanga is an online retailer known for offering discounted consumer goods and time-limited deals across categories such as electronics, home goods, apparel and accessories. The site typically features daily or limited-time promotions and ships individual orders to consumers. People searching for Tanga reviews often want information about deal depth, product reliability, shipping and post-purchase support.