Reviews Analyzed
21
We Collect & Analyze Reviews
Thedoublef
Experiences & Reviews
Thedoublef is an e-commerce retailer focused on designer fashion and accessories. People searching reviews typically look for information about shipping speed, pricing/discounts, product authenticity and how the company handles returns and customer service.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
23d
Overall Rating
4.6
Our Analysis
๐ฏ
Service quality
Most reviewers praise responsive customer service and staff who help with delivery issues; a few reports describe slow or unresolved case handling.
Share of mentions
Strong
9%
๐ฐ
Value for money
Multiple reviews cite discounts and concrete savings on designer items and mention competitive pricing and occasional free delivery.
Share of mentions
Strong
9%
โก
User experience
Many reviewers highlight fast shipping and an easy-to-navigate site; several suggest clearer sizing information or product details.
Share of mentions
Strong
33%
๐ง
Product quality
Most buyers report well-packed, correctly received and well-made items; a minority report receiving wrong items or defective goods.
Share of mentions
Strong
20%
๐
Communication
Some users describe quick email/chat replies and helpful delivery coordination; a few cite vague updates or slow follow-up on complaints.
Share of mentions
Mixed
5%
โญ
Overall experience
Overall impressions are largely positive with repeat buyers and recommendations, though some customers report unresolved issues and dissatisfaction.
Share of mentions
Strong
24%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 โ October 2025).
Very happy with my Gucci backpack
"Very happy with my Gucci backpack. The flash 15% sale saved me over 300 euros. Speedy delivery, so speedy in fact I had to ask for an additio..."
Alex Benjamin
Trustpilot
Oct 01, 2025
Featured for: savings, fast delivery, customer help
The worst customer service experience Iโฆ
"The worst customer service experience I have encoutered. I ordered a high end rain jacket on the 22nd of June. The glue on the pockets was (is) faulty..."
Andreas Jensรธ Koustrup
Trustpilot
Oct 01, 2025
Featured for: faulty product, unresolved customer complaint
Highly recommend!
"Fast delivery, and the bag..."
Meining Huang
Trustpilot
Oct 01, 2025
Featured for: fast delivery; correct product received
All the service was fast and easy
"All the service was fast and easy. Just If I can give you an advice put more effort in sizing information. Is not that you provide less support than t..."
Sibilla Rossi
Trustpilot
Oct 01, 2025
Featured for: positive; advises better sizing info
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
A
Ana
trustpilot.com
Oct 01, 2025
The customer service is great
The customer service is great! The shipment arrives surprisin...
M
Meining Huang
trustpilot.com
Oct 01, 2025
Highly recommend!
Fast delivery, and the bag...
A
Andreas
trustpilot.com
Oct 01, 2025
top. thx.
top. thx. i will cho...
C
Consumer
trustpilot.com
Oct 01, 2025
an expensive item packed and caredโฆ
an expensive item packed and car...
G
Gรผrcan Bozdogan
trustpilot.com
Oct 01, 2025
Fast shipping
Fast shipping....
R
Roberto Blach de San Jose
trustpilot.com
Oct 01, 2025
I have ordered two times a t shirt
I have ordered two times a t shirt, iโ...
T
Tomรกลก
trustpilot.com
Oct 01, 2025
Quick and easy
Quick and easy website to navigate with express...
S
Stefan
trustpilot.com
Oct 01, 2025
Highly recommended
Good prices, quick delivery. Tr...
S
Sibilla Rossi
trustpilot.com
Oct 01, 2025
All the service was fast and easy
All the service was fast and easy. Just If I can give you an advice put more effort in sizing information. Is not that you provide less support than t...
J
Jaroslava Kvetova
trustpilot.com
Oct 01, 2025
Very fast shipping
...
A
Alina Bachmann
trustpilot.com
Oct 01, 2025
Excellent service
...
j
jilia avvakumova
trustpilot.com
Oct 01, 2025
Very satisfied UGG!!!And also fastโฆ
Very satisfied UGG!!!And also fast...
A
Anne H
trustpilot.com
Oct 01, 2025
Very speedy delivery
Very speedy delivery, well package...
V
Vered
trustpilot.com
Oct 01, 2025
I received the shoes I ordered
I received the shoes I ordered, well wrapped...
A
Alex Benjamin
trustpilot.com
Oct 01, 2025
Very happy with my Gucci backpack
Very happy with my Gucci backpack. The flash 15% sale saved me over 300 euros. Speedy delivery, so speedy in fact I had to ask for an additio...
S
Sara Sclater
trustpilot.com
Oct 01, 2025
Unbelievably quick delivery & packedโฆ
Unbelievably quick de...
R
Raymond Germany
trustpilot.com
Oct 01, 2025
I am satisfied
I am grateful for the fas...
c
client
trustpilot.com
Oct 01, 2025
Best price for Adidas Spezial
Best price for Adidas Spezial, no delivery c...
A
Andreas Jensรธ Koustrup
trustpilot.com
Oct 01, 2025
The worst customer service experience Iโฆ
The worst customer service experience I have encoutered. I ordered a high end rain jacket on the 22nd of June. The glue on the pockets was (is) faulty...
H
Heather G
trustpilot.com
Oct 01, 2025
Authentic designer bag with nice savings
I saved about 25% by ordering the bag I wanted through TheDoubleF. Shipping wa...
Conclusion
Reviewers most frequently note fast shipping, careful packaging and occasional meaningful discounts (one review cited saving about โฌ300 on a Gucci backpack with a 15% flash sale). Multiple customers describe prompt customer support and successful delivery coordination, while a minority report receiving wrong items or a defective jacket and slow follow-up. If you consider buying, check sizing details closely and keep order records and photos on delivery. For higher-value purchases, confirm return and warranty terms and contact support promptly if there's any issue.