Reviews show Twisted Tailor is frequently praised for garment design, fit and finishing, and many customers report fast international shipping. Several reviewers note consistently good customer service and successful exchanges for special orders like wedding suits. Recurrent negatives focus on occasional sizing inconsistencies, isolated delivery errors (for example a package left in the wrong place), and added tariff or return costs that affect value. Prospective buyers should verify sizing charts and check potential import duties or return costs before ordering.
Examples from available reviews (Nov 2021 โ Feb 2026).
Received a wrongly sized suit and seller insisted it was correct.
“they sent me the wrong size”
Quick international shipping, excellent fit and quality.
“Of course, the fit and the quality are amazing.”
Exceptional service and consistently excellent style and quality.
“the level of service we received was nothing short of amazing.”
One XL shirt was much larger than previous sizes and can't be returned.
“This one is much larger”
Most reviewers report helpful, timely service for orders and exchanges; a minority describe poor handling of a sizing complaint.
Many find prices reasonable, but several reviewers flagged tariffs, return shipping costs, or material choices that reduced perceived value.
Frequent praise for fast, reliable shipping and smooth ordering; occasional delivery mistakes and stock errors were reported.
Most reviewers praise fit, finish and design; a few mention inconsistent sizing, loose buttons, or material preferences.
Several buyers cite responsive, kind customer service representatives; at least one review reports an unsatisfactory written reply.
Overall impressions are positive with many repeat buyers; isolated negative experiences relate mainly to fit and returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Top-notch quality that attracts compliments and fair prices.
“The quality is top notch.”
Good quality items combined with reliable service.
“Good quality items and reliable service”
Order was correct, nicely packaged, and good value.
“My order was correct and nicely packaged.”
Good quality products with fast deliveries.
“Good quality and fast deliveries”
Quality matched description and delivery was timely.
“Great experience, the quality as specified, and timely delivery.”
Product matched description and was delivered on time.
“Perfect description and timely delivery”
Trousers were too long and waist size too small.
“I going to return at least one pair as the waist size is too small.”
Super fast delivery, great price, and perfect fit.
“Super fast delivery, great price and perfect fit”
Elegant suit with quality fabric, perfect fit and fast delivery.
“It fits me perfectly.”
Extremely good experience, repeat customer.
“Twistedtailor is the best!!”
Excellent fit, true color, outstanding quality and exceptional delivery.
“Iโm honestly blown away by this suit.”
Arrived next day and suit fits nicely and is comfortable.
“Ordered it and came next day”
Suit was fabulous and met expectations.
“Suit was fabulous”
Several suits arrived with great quality and interesting designs.
“Ordered several suits which are all great quality with interesting designs.”
Fast delivery and unique, high-quality suits.
“Excellent suits that come fast”
Courier delay resolved by Lily ensuring delivery on Hogmanay.
“Lily on the customer service team pulled out all the stops”
Love their unique styles and designs.
“Great unique styles and company.”
Awaiting restock but overall had a great experience and service.
“But overall, great experience and servicr”
Spectacular suit quality, perfect fit, well-packaged and quick delivery.
“The quality of the suit was spectacular!”
Very fast delivery and great quality clothes.
“Very fast delivery and great quality clothes!”
Shirts were durable and fit true to size.
“Shirts feel very durable and well made”
Suit fits perfectly but material felt lower value for price.
“it fits perfectly but for the price id hope for a better material other then polyester”
Products fit well and shipped next day with fast delivery.
“Great products and sizing,”
Products have great designs and fast shipping.
“Great designs, fast shipping”
Fast delivery and jacket change had no problems.
“Great clothes. Fast delivery.”
One XL shirt was much larger than previous sizes and can't be returned.
“This one is much larger”
Happy shopping experience and will recommend to others.
“I'm very happy to do shopping in the Twisted Tailor”
Blazer looks great and fits well despite high tariffs.
“Jacket looks sick & fits great.”
Quick international shipping, excellent fit and quality.
“Of course, the fit and the quality are amazing.”
Unique garment for elopement but buttons were poorly sewn.
“The only con, the buttons should be sewed a little better.”
Suit fit well without alterations and pleased with overall fit.
“the jacket fits great without any alterations”
Longtime fan praising distinctive designs and kind customer service.
“There really is no alternative when you like suits that go crazy hard.”
Suit fit perfectly and showed strong attention to detail.
“Love the attention to detail and care Twisted Tailor puts into their products”
Consistent spot-on fits and excellent quality across purchases.
“The fits are always spot on with no need for extra tailoring”
Comfortable material and gold detailing makes it fun to wear.
“Comfortable material and the gold makes it so fun to wear”
Good quality, original design, and excellent finishing.
“Good quality products. Original design, and spot on finishing.”
Exceptional service and consistently excellent style and quality.
“the level of service we received was nothing short of amazing.”
Quick delivery and high-quality trousers, Priory skinny fit perfect.
“Quick delivery and quality product.”
Delivery mistake left suit next to bin, customer service communicated well.
“dont like that the driver left a ยฃ200 suit sitting next to my outdoor bin”
Received great service and high-quality suits.
“Great service and great suits”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Twisted Tailor is a UK-based ready-to-wear menswear brand selling suits, jackets, shirts and trousers with distinctive, fashion-forward designs. The brand operates an online store that ships internationally and targets customers seeking slim and statement menswear silhouettes.