Reviews Analyzed
21
We Collect & Analyze Reviews
Ulla Popken
Experiences & Reviews
Ulla Popken is a retailer focused on women's plus-size fashion, selling clothing and accessories through an online store and international retail channels. The brand is known for offering a range of sizes and styles — from everyday wear to outerwear — with product pages that include sizing details and descriptions useful for shoppers researching fit and materials.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
18d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Reviewers mention helpful, responsive customer service and straightforward returns in some cases, but others report limited return options or unavailable exchange sizes.
Share of mentions
Mixed
8%
💰
Value for money
Many customers call the pricing reasonable and say quality justifies cost; a few note items are pricier but still felt worth the purchase.
Share of mentions
Mixed
7%
⚡
User experience
Site navigation and checkout are frequently described as easy to use; shoppers also reference helpful sizing information that aided fit decisions.
Share of mentions
Mixed
5%
🔧
Product quality
Most reviews praise garment quality, fit and fabrics across categories (sweaters, blouses, dresses, outerwear), with several repeat buyers citing reliable construction.
Share of mentions
Strong
29%
📞
Communication
Many reviewers report fast delivery and clear shipping timing, while multiple others describe delayed or missing packages and inconvenient return drop-off options.
Share of mentions
Mixed
17%
⭐
Overall experience
Overall impressions are largely positive: shoppers frequently say they will reorder or already have a wardrobe of items, despite some delivery or returns issues.
Share of mentions
Strong
34%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (February 2023 – October 2025).
I LOVE Ulla Popken!!!
"I LOVE Ulla Popken!!!! Such pretty well made quality sweaters & blouses. The best customer service I’ve ever exper..."
Jane
Trustpilot
Oct 01, 2025
Featured for: praises product quality and service
Haven’t received my package yet
"Haven’t receive..."
Chris R
Trustpilot
Oct 01, 2025
Featured for: complaint about non-delivery
Great product but....
"For the most part ordering, quality are always great . It os when you have to make a return is where the problems begin. N..."
Bonnie Smith
Trustpilot
Oct 01, 2025
Featured for: calls out return logistics problem
I have purchased other matte jersey…
"I have purchased other matte jersey cardigans and were very satisfied, however, my last purchase of a black one was disappointing. The wrinkles are te..."
Anna Beling
Trustpilot
Oct 01, 2025
Featured for: details garment wrinkle/quality issue
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Jane
trustpilot.com
Oct 01, 2025
I LOVE Ulla Popken!!!
I LOVE Ulla Popken!!!! Such pretty well made quality sweaters & blouses. The best customer service I’ve ever exper...
Y
Yulia
trustpilot.com
Oct 01, 2025
I like all items I bought
I like all items I bought, they a...
M
Marion
trustpilot.com
Oct 01, 2025
Great raincoat that keeps me dry
Good selection, reasonable pricing. Satisfactory delivery times and fantastic rain coat tha...
S
S P
trustpilot.com
Oct 01, 2025
I love Ulla Popken
I love Ulla Popken. Plus size clothes, but c...
M
Marla
trustpilot.com
Oct 01, 2025
The quality of the garment was amazing
The quality of the garment was amazi...
M
Ms. Fashion Maven
trustpilot.com
Oct 01, 2025
So glad I didn’t let my fear get the best of me.
This was my first purchase from Ulla Popken and I am absolutely thrilled with it. I ordered a beautiful full leather green motorcycle jacket. I’m so g...
S
Shopping Nana
trustpilot.com
Oct 01, 2025
quick delivery and quality product.
quick delivery an...
A
Anna Beling
trustpilot.com
Oct 01, 2025
I have purchased other matte jersey…
I have purchased other matte jersey cardigans and were very satisfied, however, my last purchase of a black one was disappointing. The wrinkles are te...
B
Bdiffendal
trustpilot.com
Oct 01, 2025
Once my item was delivered and I…
Once my item was delivered and I realized that I no longer needed it, return process was ve...
M
Moreen Johnson
trustpilot.com
Oct 01, 2025
I don"t like taking surveys.
I don"t like taking surveys.If I would have known you wa...
C
Cindy
trustpilot.com
Oct 01, 2025
Dress review
The dress I purchased arrived in good time the dress was as...
J
Judy
trustpilot.com
Oct 01, 2025
Great experience
This was a new company to me. The clothes fit true to size and the dresses I received were great quality. The shipping was q...
L
Lorna DeGrazia
trustpilot.com
Oct 01, 2025
Too large
Too large. Need to return co...
L
Loyal Customer
trustpilot.com
Oct 01, 2025
Great value for a good quality…
Great value for a good qu...
C
Chris R
trustpilot.com
Oct 01, 2025
Haven’t received my package yet
Haven’t receive...
B
Bonnie Smith
trustpilot.com
Oct 01, 2025
Great product but....
For the most part ordering, quality are always great . It os when you have to make a return is where the problems begin. N...
M
MOTTER/SUSAN HOPE
trustpilot.com
Oct 01, 2025
I have a closet full of fabulous Ulla…
I have a closet full of fabulous Ulla Popkens. Love every piece. Classy , we...
J
Janice P
trustpilot.com
Oct 01, 2025
Pretty blouse
The blouse i ordered was so pretty and well made. It fit perfectly but I did size up. Im glad because i...
J
Judyth Nydam
trustpilot.com
Oct 01, 2025
Positive experience!
I find your clothing to be generally well-made. Sizing is usually consistent & the styles overall are more unique than American suppliers in a similar...
c
customer
trustpilot.com
Oct 01, 2025
I ordered this dress for an event at…Cortez Celebrates
I ordered this dress for an event at which I was being honored last Thursday...
Conclusion
Reviews indicate Ulla Popken is consistently praised for product quality, fit and style variety, with many customers reporting quick delivery and repeated purchases. Site usability and sizing information are commonly noted as helpful when ordering. Recurring negative feedback centers on delivery failures or delays and practical return logistics, including limited drop-off options and occasional size availability problems. If you prioritize garment construction and fit, reviews suggest Ulla Popken often delivers; if reliable delivery or convenient returns are critical, consider monitoring shipping options and return policies before purchasing.