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Ulla Popken
Reviews & Experiences

Many reviewers praise the fit, fabric quality, and broad choice of plus-size styles. Fast delivery and helpful customer service come up often in positive feedback. Several reviewers also describe major shipping problems, including late deliveries and orders canceled without notice. A smaller number mention fabric that feels too light for winter and trouble unsubscribing from marketing emails.

Overview & Key Metrics

Review count
42
Sources
trustpilot.com, Collected.reviews, bbb.org
Last updated
March 2026

What reviewers often mention

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Service quality

Many reviews describe customer service as quick to respond, polite, and efficient with orders. Several separate complaints mention orders that never shipped, packages that didnโ€™t arrive, or cancellations sent without any notice. Overall, the experience swings between smooth support and serious shipping breakdowns.

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Value for money

Reviewers often call the prices reasonable and the pieces good value. They tie that value to sturdy fabrics and appealing styling, especially in coats, dresses, and knitwear.

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User experience

Customers say the website is easy to use and the selection of current plus-size styles is wide. Many note consistent fit, but more than a few received items that ran unexpectedly small or large and had to return them. Returns are often described as simple, though some mention limited return options or replacement sizes being out of stock.

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Product quality

Many reviews point to solid construction, accurate sizing, and items that hold up well, especially jackets, dresses, and knitwear. Recurring complaints focus on fabric that feels too light for winter and occasional delivery damage such as heavy wrinkling. A few long-time customers say the fabric quality seems to have declined over time.

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Communication

Several customers report clear, well-informed help from representatives and timely replies. Less common but notable issues include unsubscribe links that donโ€™t work and too many surveys. The most frequent communication gaps involve missing shipping updates and cancellation notices.

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Overall experience

Many reviewers report high satisfaction, driven by fit, style variety, and garment quality. Another group reports low satisfaction due to late deliveries, canceled orders, and missing packages. Overall, feedback splits between loyal repeat buyers and shoppers hit by logistics problems.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) ยท Collected.reviews (1) ยท bbb.org (1) ยท Quotes shortened ยท As of: March 2026

Annette P communication

Had to return order and unsubscribe requests were ignored despite multiple emails.

“their unsubscribe button does not work”

Jul 29, 2023 ยท bbb.org
Marlin 4/5

I recently purchased some plus size clothing from Ulla Popken and I must say that it was a fantastic experience. The website is easy to navigate and has a great selection of stylish clothes for curvy women like me. They have a variety of options suitable for everyday wear, special occasions and even sports.

The quality of their clothing is excellent and the pricing is reasonable in comparison to other similar brands. The fabrics are comfortable, durable, figure-flattering and true to size just as they claim on their website.

What I particularly appreciated was the diversity in style offered by Ulla Popken - there's something here for everyone regardless of personal taste or body type. From elegant dresses to trendy activewear, you'll definitely find your perfect fit here.

The checkout process was simple too; shipping was fast and efficient with no delays or complications encountered during delivery.

All-in-all my experience shopping at Ulla Popken has been exceptional, sincere kudos to them! I would highly recommend this brand to anyone who loves high-quality plus-size fashion that will make you look fabulous every time!

Feb 04, 2023 ยท Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Ulla Popken

Ulla Popken is a German retailer specializing in womenโ€™s plus-size fashion. It sells dresses, coats, knitwear, tops, and accessories made for fuller figures. The brand runs an online store with product details and size charts for each item. Ulla Popken ships to multiple countries and offers customer service for order and sizing questions.