Reviews indicate Ulla Popken is consistently praised for product quality, fit and style variety, with many customers reporting quick delivery and repeated purchases. Site usability and sizing information are commonly noted as helpful when ordering. Recurring negative feedback centers on delivery failures or delays and practical return logistics, including limited drop-off options and occasional size availability problems. If you prioritize garment construction and fit, reviews suggest Ulla Popken often delivers; if reliable delivery or convenient returns are critical, consider monitoring shipping options and return policies before purchasing.
Examples from available reviews (Feb 2023 – Feb 2026).
Excellent customer service and well-made sweaters; highly recommended.
“The best customer service I’ve ever experienced.”
Customer has not received the package yet.
“Haven’t received my package yet”
Product quality good, but returns are inconvenient due to limited options.
“Not enough options for returns.”
Black matte jersey cardigan arrived badly wrinkled and disappointing.
“The wrinkles are terrible.”
Reviewers mention helpful, responsive customer service and straightforward returns in some cases, but others report limited return options or unavailable exchange sizes.
Many customers call the pricing reasonable and say quality justifies cost; a few note items are pricier but still felt worth the purchase.
Site navigation and checkout are frequently described as easy to use; shoppers also reference helpful sizing information that aided fit decisions.
Most reviews praise garment quality, fit and fabrics across categories (sweaters, blouses, dresses, outerwear), with several repeat buyers citing reliable construction.
Many reviewers report fast delivery and clear shipping timing, while multiple others describe delayed or missing packages and inconvenient return drop-off options.
Overall impressions are largely positive: shoppers frequently say they will reorder or already have a wardrobe of items, despite some delivery or returns issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · bbb.org (1) · Quotes shortened · As of: February 2026
Order arrived quickly and items fit beautifully; will reorder.
“I got my order 4 days after submitting it!!!”
Quality clothing with fast shipping and fun options.
“Quality clothing, Fast shipping and such FUN options!”
Beautiful sweater fits well and felt worth the price.
“Sweater is beautiful and looks great on!”
Wife looked gorgeous and delivery was fast and responsive.
“My wife looked gorgeous in her attire”
Timely delivery and reasonable pricing reported.
“Delivery was timely and prices were reasonable.”
Material was too light for winter; heavier weight preferred.
“Material too light for winter weather.”
Accurate sizing, well-wrapped items, great quality and colors.
“Sizes are accurate, items came well-wrapped and quickly.”
Longtime customer praises variety, fast German delivery, and quality.
“This is my favorite site to buy clothes”
Representative demonstrated knowledge and professionalism.
“The knowledge and professionalism of the representative.”
One of two tops fit small despite regular sizing; returns straightforward.
“the other was SO small”
High quality selection with very responsive and polite customer service.
“Customer service was also very responsive, understanding, and polite in interactions.”
Very good service; tunics arrived quickly and fit perfectly.
“Both tunics arrived quickly and were a perfect fit.”
Orders not shipped and one was canceled without notice after weeks.
“canceled my last order without notice after weeks of not shipping.”
Dress was nice but too big and too long, so returned.
“Dress was nice. However had to send back.”
Items arrived promptly and were great quality.
“Items arrived quickly and were great quality!”
Regular customer praises better quality, comparable prices, and variety.
“I've been ordering from Ulla Popken for quite a few years.”
Long association; praises silhouettes, fabrics, design, and service.
“Beautiful silhouettes, excellent fabrics, wonderful design.”
Reviewer says fabric quality and patterns have deteriorated over years.
“The quality of the fabrics has deteriorated”
Product was too small; return was easy but desired size out of stock.
“Product was to small. Return was easy.”
Material too light for winter weather; heavier weight desired.
“Material too light for winter weather.”
Excellent customer service and well-made sweaters; highly recommended.
“The best customer service I’ve ever experienced.”
Items fit expectations and are perfect for wearing at home.
“they are perfect for me to wear at home”
Stylish, well-priced raincoat keeps reviewer dry in heavy rain.
“fantastic rain coat that actually keeps me dry”
Offers current plus-size styles with a wide variety of colors.
“Plus size clothes, but current styles and a great variety of colors.”
Garment quality was excellent and website is easy to navigate.
“The quality of the garment was amazing.”
Leather motorcycle jacket fit well and looked like real leather.
“it actually looks like real leather.”
Quick delivery and good product quality.
“quick delivery and quality product.”
Black matte jersey cardigan arrived badly wrinkled and disappointing.
“The wrinkles are terrible.”
Easy return process; awaiting prompt credit issuance upon receipt.
“return process was very easy.”
Unhappy about being asked for more than a star rating survey.
“I don"t like taking surveys.”
Dress arrived timely, fit well, and had a beautiful print.
“The dress I purchased arrived in good time”
Clothes fit true to size, high quality, quick shipping, responsive service.
“The clothes fit true to size”
Coat was too large and the desired smaller size was unavailable.
“Too large. Need to return coat.”
Good quality fashionable product offered at great value.
“Great value for a good quality fashionable product”
Customer has not received the package yet.
“Haven’t received my package yet”
Product quality good, but returns are inconvenient due to limited options.
“Not enough options for returns.”
Long-term customer loves the classy, well-made, comfortable pieces.
“Love every piece. Classy , well made and comfy.”
Pretty, well-made blouse fit after sizing up and delivered quickly.
“The blouse i ordered was so pretty and well made.”
Generally well-made clothing with consistent sizing and fast shipping.
“I find your clothing to be generally well-made.”
Dress ordered for event did not arrive by promised date.
“I still have not received the dress.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Ulla Popken is a retailer focused on women's plus-size fashion, selling clothing and accessories through an online store and international retail channels. The brand is known for offering a range of sizes and styles — from everyday wear to outerwear — with product pages that include sizing details and descriptions useful for shoppers researching fit and materials.