Reviews show a mix of positive and negative experiences. Several customers praise low prices, quick delivery and usable mystery bundles, while many others report missing items, damaged goods, or non-functioning products. A recurring issue is customer-service and communication: multiple reviewers describe slow responses, disputed refunds and difficulty getting corrective action. If you consider buying from Until Gone, save order and shipping documentation, inspect listings carefully (pack counts and included parts), and use payment/return protections when possible.
Examples from available reviews (Dec 2021 – Feb 2026).
Items arrived on time and customer service resolved issues professionally.
“Their service is unbeatable, the selection is fantastic, and the prices are great.”
Advertised 4-pack shipped as one pair and customer service provided no solution.
“I ordered a 4-pack of shorts, but only received 1 pair.”
Accidental order processed quickly and customer service was unhelpful and obstructive.
“Until Gone has been the absolute worst online shopping experience of my entire life!”
Advertised Office keys required downloads from Google Drive and were unusable.
“You have to go to a random google drive to perform the download”
Most reviews describe problematic customer service: delayed or denied refunds, difficult exchanges and lengthy dispute handling; a few praise prompt support.
Many reviewers praise low prices and deals, but multiple reports of misleading listings or receiving fewer items reduce perceived value for several buyers.
Small sample: reports include accidental orders, app/pricing glitches and lack of phone support; one reviewer reports easy ordering and quick delivery.
Frequent complaints about damaged, incomplete or non-working items (missing parts, worn or misdescribed goods). Some customers report products as advertised and usable.
Numerous reports of slow, automated or evasive responses and inconsistent refund handling; a small number of reviews describe clear, professional replies.
Overall impressions tilt negative: recurring reports of false advertising, order shortfalls and return disputes, though several customers note good prices and timely delivery.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Purchased Office licenses; some keys were invalid and support was slow.
“this lifetime license from untilgone is only good for the life of the pc that it is on.”
Junk Box contained only two worthwhile items and felt disappointing.
“only two items of any value”
Merchandise arrived on time, well packed, and matched descriptions.
“the quality matched the description”
Support quickly sent a replacement battery clip and resolved the issue.
“Until Gone quickly sent a replacement.”
Received tracking updates and consistent successful deliveries across all orders.
“keeping me posted with the tracking and delivery of the merchandise.”
Reviewer reports never having any negative experiences with UntilGone.
“I have never had anything negative about UntilGone.”
Site seemed easy to use and transactions mostly went smoothly.
“Seemed easy to use and most everything went smoothly”
Purchased affordable digital software; manual processing provided correct instructions next day.
“100% satisfied”
Offers good deals and accurate product descriptions consistently.
“They always have good deals and they are what they say they are!”
App is easy to manage according to reviewer.
“The ease of managing the app”
Found a good deal; ordering was easy and shipment was fast.
“The ordering process was easy and the shipment was fast.”
Reviewer appreciates being kept informed about order progress.
“They keep you posted on order process.”
Trusts Trustpilot and UntilGone for good prices and guaranteed shipment.
“untilgone.com has many products for purchase at really excellent prices.”
Found many deals and enjoyed mystery boxes for gift shopping.
“the mystery boxes are great fun”
Wide selection, frequent deals, and no problems with returns reported.
“I also have had no problems with returns.”
Products are offered at cheap prices according to reviewer.
“Cheap price”
Site offers amazing deals and timely deliveries for regular orders.
“Love this site. They have some amazing deals”
Reviewer considers the company great and likes its products.
“great company, I love the products”
Ordering was easy and the reviewer liked the purchased product.
“It was easy to order! I liked the product.”
Received a junk box and felt ripped off due to poor quality.
“Feel like I was ripped off”
Advertised Office keys required downloads from Google Drive and were unusable.
“You have to go to a random google drive to perform the download”
Customer service made exchanges difficult despite sending a corrected shirt.
“Terrible customer service.”
Charged for an unshipped item and demanded an unavailable shipping receipt.
“I ordered 3 items only got 2”
Received one pair instead of the advertised 4-pack and was refused resolution.
“I only received one pair of shorts.”
Advertised 4-pack shipped as one pair and customer service provided no solution.
“I ordered a 4-pack of shorts, but only received 1 pair.”
Returned an unwanted sealed iPad and experienced delays and refund obstruction.
“It’s completely fraudulent.”
Advertised 4-pack arrived as one pair and company offered no remedy.
“NO REMEDY or "let's make it right"....”
Accidental order processed quickly and customer service was unhelpful and obstructive.
“Until Gone has been the absolute worst online shopping experience of my entire life!”
Received a 'new' paddle board with visible damage and paint covering cracks.
“the rubber padding on the top of the board is cracked in many places”
No troubles with orders and prices have been excellent so far.
“so far I have no trouble with my orders”
Low prices and free shipping prompted multiple recommendations to others.
“The low prices and the free shipping.”
Enjoyable deals and mystery JunkBoxes with useful items and great battery deals.
“The JunkBoxes are a favorite of mine!”
Easy ordering, quick delivery, and items matched the description.
“Easy order, quick delivery and items are as advertised”
Closet organizer was poor quality and refund required costly return shipping.
“It is a piece of Junk.”
Ordered a larger necklace and found the silver necklace to be astounding.
“it's astounding”
Laptop had poor battery life and was overpriced compared to its value.
“it takes 3 hours to charge it.”
LED face mask arrived without the necessary power control box and support denied responsibility.
“they never promised me the Power Control Box...”
Robot mop never worked and customer support stopped responding after providing receipt.
“It doesn't work. I just want a refund.”
Items misrepresented, missing jewelry, and refunds only offered if customer pays return.
“They would only refund the pillows if I paid to send them back.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Until Gone is an online discount marketplace that sells rotating deals, clearance items and mystery ‘junk box’ bundles across multiple categories (electronics, home goods, apparel and accessories). Consumers often search for reviews about its pricing, shipping, returns and product condition before purchasing.