Reviews Analyzed
21
We Collect & Analyze Reviews
Voogme
Experiences & Reviews
Voogme (also appearing as Voogmechic) is an online jewelry retailer specializing in moissanite and simulated-diamond pieces. The brand offers engagement rings, earrings, bracelets and customizable designs in a range of metal finishes such as sterling silver, 14K and 18K gold and platinum options. Listings emphasize customization and multiple stone and setting choices for consumers seeking alternatives to mined diamonds. This profile is a factual summary for consumers researching reviews and does not rely on specific user comments.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
23d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers describe responsive, helpful customer service that resolves sizing, shipping and replacement issues promptly.
Share of mentions
Strong
22%
💰
Value for money
A small number of reviewers mention reasonable prices and affordability alongside customization; sample size is limited.
Share of mentions
Mixed
4%
⚡
User experience
Several customers report a smooth, seamless ordering experience and straightforward custom requests or repeat purchases.
Share of mentions
Strong
6%
🔧
Product quality
Many reviews praise sparkle, fit and craftsmanship; a few note isolated stone or manufacturing issues that were replaced.
Share of mentions
Strong
21%
📞
Communication
Reviewers commonly report timely replies and shipment updates, with one clear complaint about unanswered return emails.
Share of mentions
Strong
21%
⭐
Overall experience
Overall impressions are positive: frequent repeat buyers, high satisfaction with appearance and several resolved order problems.
Share of mentions
Strong
26%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (March 2022 – October 2025).
Simply Awesome Rings
"I recently purchased a stunning moissanite engagement ring from Voogme and I am absolutely thrilled with my experience. From start to finish, the team at Voogme was professional, helpful, and made the process of selecting and purchasing my dream ring seamless. What sets Voogme apart is their impressive collection of engagement rings- each one more beautiful than the last. The fact that they offer customization options on every style means that customers can truly find exactly what they’re looking for without compromising on quality or style. The customer service team was responsive throughout the entire process- answering all of my questions in a timely manner and ensuring that shipping information was updated frequently. When my ring arrived, it exceeded all expectations- it’s truly breathtaking! One thing I appreciate about Voogme is their transparency when it comes to materials used - they offer high-quality options such as 925 sterling silver, 14K gold, 18K gold, platinum among others which gives me confidence in knowing that I’m getting an excellent value. Overall, I highly recommend Voogme for anyone who wants a unique piece of jewelry! Their selection is amazing and their customer service is top-notch."
McGlynn
Collected.reviews
Mar 14, 2022
Featured for: Comprehensive purchase and product details
Exceptional Customer Service
"On a recent purchase of a pair of earrings for my wife, there was a stone that fell out as my wife tried them on for the first time. I contacted Voogm..."
David Guzman
Trustpilot
Oct 01, 2025
Featured for: Shows product defect then replacement
They do not return your email for…
"They do not return your email for return. Do not buy I’ve ne..."
Karo
Trustpilot
Oct 01, 2025
Featured for: Single explicit complaint about communication
Highly recommend this vendor
"I’ve made multiple purchases from this vendor, all have been seamless. In addition to their beautiful product, they offer impeccable cu..."
Evelyn Kurtz
Trustpilot
Oct 01, 2025
Featured for: Multiple purchases, seamless customer experience
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Joanne Stapleton
trustpilot.com
Oct 01, 2025
I purchased a ring from Voogmechic
I purchased a ring from Voogmechic, it is absolutely stunning! The compliments I get are amazing. The sparkle is just beautiful. I did have a stone fa...
S
Susan B
trustpilot.com
Oct 01, 2025
I love my earrings
I love my earrings. They are really pretty and well made. The stones are lovely. There was a manufacturing problem. T...
A
Amady Woods
trustpilot.com
Oct 01, 2025
Customer service is fantastic
Customer service is fantastic. The ring I received...
R
Robert Castle
trustpilot.com
Oct 01, 2025
voogmechic is by far the best jewelry by far!
voogmechic is by far the best jewelry company to order from. Their Moissanite Earrings and rings are the best we have ever seen. Their support Dept wi...
C
Consumer
trustpilot.com
Oct 01, 2025
Purchased another piece from Voogmechic…
Purchased another piece from Voogmechic and I ordered the wrong size. After contacting customer se...
C
Caroline Morse
trustpilot.com
Oct 01, 2025
I originally purchased a 2-carat ring…
I originally purchased a 2-carat ring with two adjoining 1-carat diamonds. I absolutely love this ring! I put it next to my real (mined) diamond ring...
D
David Guzman
trustpilot.com
Oct 01, 2025
Exceptional Customer Service
On a recent purchase of a pair of earrings for my wife, there was a stone that fell out as my wife tried them on for the first time. I contacted Voogm...
M
Maureen
trustpilot.com
Oct 01, 2025
Sparkling
I was a little leary about buying jewelry on line, but let me tell you, this ring is ma...
C
Colleen
trustpilot.com
Oct 01, 2025
This company is reputable
This company is reputable The...
K
Karo
trustpilot.com
Oct 01, 2025
They do not return your email for…
They do not return your email for return. Do not buy I’ve ne...
C
Carla Doig
trustpilot.com
Oct 01, 2025
4 Carat cantilever earrings
I ordered a pair of cantilever moisannite earrings from Voogmechic - 4 carat, in yellow gold. They are beautiful earrings, well made and they sparkle...
F
Francesca casari
trustpilot.com
Oct 01, 2025
Very competent and professional
Very competent and professional They realized what I wanted in the best possible way and with top qual...
V
Vincent Rosado
trustpilot.com
Oct 01, 2025
Best Quality
Look, this is not ai or a bot message but this company is great and has the best customer support I've had in a while tbh....
J
Judith
trustpilot.com
Oct 01, 2025
I just love the jewelry
...
M
Madeline
trustpilot.com
Oct 01, 2025
Sparkle that truly delivers
I absolutely love Voogme’s rings! They genuinely deliver the sparkle they promise—something I haven’t found with other companies. I’ve tried several b...
A
Ashley
trustpilot.com
Oct 01, 2025
My mother's day gift didn't arrive…
My mother's day gift didn't arrive properly, but they took t...
b
betty thoden
trustpilot.com
Oct 01, 2025
Great Customer Service
My daughter ordered a Mothers Day gift on May 5, it never arrived. I contacted Voogmechic and they were kind enough to send...
M
MELODY
trustpilot.com
Oct 01, 2025
I have bought so many things.......
I have bought so many things from VOOGMECHIC! I have bought presents for others, and myself. I love their stuff! The customer service is great! And I...
E
Evelyn Kurtz
trustpilot.com
Oct 01, 2025
Highly recommend this vendor
I’ve made multiple purchases from this vendor, all have been seamless. In addition to their beautiful product, they offer impeccable cu...
J
Jayme
trustpilot.com
Oct 01, 2025
Excellent Experience Stunning Rings
Absolutely loved our experience with Voogmechic! I had a unique situation and a special request for my wedding band and engagement ring, and they went...
Conclusion
Review content shows a pattern of high customer satisfaction with product appearance and frequent praise for customer service responsiveness. Several reviewers cite successful replacements, sizing fixes and helpful support when delivery or manufacturing issues occurred. One recurring negative comment highlights an unresolved email/return complaint, so consumers should confirm the current return and contact policies before ordering. If customization, metal options and moissanite sparkle are priorities, ask about warranty, return timelines and documented replacement procedures at purchase.