Customer feedback is mostly positive on product quality, delivery speed and helpful customer service representatives—several reviewers named staff who assisted quickly. Packaging and product accuracy are frequently praised, and many buyers highlight unique, well-made items. However, a small number of customers reported problems with missing deliveries or poor refund communication, and one reviewer pointed out high international return postage costs. If you shop internationally, review the returns policy, keep tracking details, and confirm refund timelines to reduce potential issues.
Examples from available reviews (Nov 2017 – Feb 2026).
Refund request ignored and no communication after return shipment.
“my emails are being ignored.”
Exceptional customer service with fast responses and clear communication.
“above and beyond customer service.”
Second purchase; product quality is great with quick turnaround.
“Great quality and quick turn around after purchase.”
Fast delivery with beautiful wrapping and pleasant product scent.
“Quick delivery, beautifully wrapped.”
Most reviewers describe responsive, helpful customer support and straightforward returns handling; a small number report ignored emails or unresolved refund issues.
Few reviews address price directly; some customers say product quality justifies the cost, while one highlights high international return postage as a drawback.
Site navigation, checkout and delivery logistics are frequently praised for ease and promptness; a minority note returns-portal problems or missing deliveries.
Many customers report well-made, accurately described items with attractive packaging; a few mention sizing or fit issues that required exchanges or alterations.
Reviewers commonly report clear, timely updates and helpful replies from named staff; isolated reports detail ignored emails and absent refund notifications.
Overall impressions are largely positive: buyers note quick delivery, unique products and good packaging, though a small number report unresolved delivery or refund problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Sitejabber (20) · Reviews (2) · Reviews (1) · Quotes shortened · As of: February 2026
I recently had the pleasure of shopping with Wolf and Badger, an online marketplace that prides itself on featuring independent designers who create ethical and unique products. I must say, my experience was nothing short of exceptional.
Upon visiting the website, I was impressed by the vast selection of fashion apparel, jewelry and accessories offered to suit any style preference. The layout and navigation were user-friendly, making it easy for me to browse through various categories.
What stood out most though was not only the quality of each product but also how every designer upheld their commitment to sustainability or ethics in some way. It's refreshing to see a company who not only prioritizes aesthetic appeal but also ensures their impact on society is positive.
The checkout process was smooth sailing as well, including prompt shipping time and excellent customer service if any issues arose.
Overall, shopping at Wolf and Badger has been an educational experience in terms of learning about independent brands committed to responsible fashion practices without sacrificing the amazing designs they offer. A fantastic place for customers passionate about both aesthetics and morality when it comes to purchasing choices.
Nurse watch broke quickly and appeared used or defective.
“within 2 shifts the second hand had fallen off”
Unique stock offered with well-managed shipping and returns processes.
“the shipping and returns process were really well managed.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Wolf & Badger is an online marketplace that sells fashion, jewelry and accessories from independent designers. Shoppers researching the brand typically look for information on product quality, delivery and returns, customer service responsiveness, and whether items match their online descriptions. Reviews often reference international shipping, packaging, and sustainability or ethical positioning of listed designers.