Wow Tech Group
Experiences & Reviews
Wow Tech Group operates in the intimate-wellness and adult-toy market as a manufacturer and online retailer of consumer intimate products. Consumers searching reviews typically look for information on product reliability, app connectivity, shipping and customer support related to these types of devices. This summary focuses on aggregated user feedback to help shoppers evaluate product quality, app experience, shipping and postโpurchase support.
Overview & Key Metrics
Our Analysis
Service quality
Many reviewers report responsive service and prompt order fulfilment or replacements, while a notable minority describe delayed or unhelpful support and unresolved delivery problems.
Value for money
Some customers cite competitive pricing and free shipping as positives; a few report losing money due to nonโdelivered orders or denied refunds.
User experience
Website navigation and setup are often praised, but multiple reviewers report app connectivity issues, pairing problems and buggy behaviour after updates.
Product quality
Many reviews describe good materials, reliable build and a broad product range; isolated reports note specific model failures or declines in performance over time.
Communication
Some customers describe clear, helpful responses and refunds; others report broken contact links, slow replies or ineffective chatbot support during delivery issues.
Overall experience
Overall experiences vary: a substantial portion are satisfied with products and service, while a significant group reports app, shipping or support problems.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 โ October 2025).
This company completely scammed me
"This company completely scammed me. I bought the Melt 2 and it didnโt connect to my partners phone. They suggested an alternative for me and it wasnโt..."
Customer service amazing
"Customer service amazing! Ordered the WeVibe Nova 2 โ had it for a year, but soon the toy grew extraordinarily loud, took ages to charge..."
Good product....app totally sucks .veryโฆ
"Good product....app totally sucks .very buggy and hard to connect. Tried numerous times. Also, will only connect for play with partner over wifi. That..."
Great range to choose from
"Great range to choose from. Catering for many different desires. Consistently well m..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Not the same as the first one I boughtโฆ
Not the same as the first o...
Good product....app totally sucks .veryโฆ
Good product....app totally sucks .very buggy and hard to connect. Tried numerous times. Also, will only connect for play with partner over wifi. That...
We-Vibe's customer service is very good.
We-Vibe's customer s...
Wife liked the old one better.
Wife liked the...
Delightful to deal with
Very easy to choose what products are availible. Lots o...
Awful not responding to query
...
This company completely scammed me
This company completely scammed me. I bought the Melt 2 and it didnโt connect to my partners phone. They suggested an alternative for me and it wasnโt...
They use Evri, no ability to contact anyone for support
They use Evri. That should tell you a lot. On my part it does seem that somehow my address managed to go in wrong so that there was a postcode and a s...
Customer service amazing
Customer service amazing! Ordered the WeVibe Nova 2 โ had it for a year, but soon the toy grew extraordinarily loud, took ages to charge...
Great company to buy from.
Great company to buy from. Easy to navigate website. I've ordered three times from We-Vibe, always very pleased with my purchases. Top quality product...
Nova 2 - highly recommend
It almost wouldnโt be fair to not give a shout out to the Nova 2 Rabbit. Amazing!!! Very very happy with it. I didnโt purchase the item to use with th...
Their products are great
Their products are great but I wish there...
the team at wevibe are fabulous!
the team at wevibe are fabulous! i had a package go missing after it was stolen, the team were amazing and refunded me! ended up purchasing from...
I order a product back in MARCH!
I order a product back in MARCH!! and it never arrived, everytime I try to contact the customer service the link was broken and when I check delivery...
Poor customer service, nice product
The company could stand to improve communication. I immediately got an email with my receipt of purchase after ordering, however it stated there would...
Too glitchy to be fun
Since the update, the app no longer connects to my partner,...
Great Customer Service!
Amazing product and amazing materials! I love the texture of the materials used in their products. I tend to get irritated by certain materials but th...
Absolutely love the Nova 2!!!
Absolutely love the Nova 2!!! Best rabbit I...
Great range to choose from
Great range to choose from. Catering for many different desires. Consistently well m...
Amazing
Amazing! Fast, discree...
Conclusion
User feedback for Wow Tech Group shows consistent praise for product materials, range and packaging alongside frequent positive reports of replacements or refunds when defects occur. Recurring negative themes include app connectivity problems (pairing and remote use) and cases of delayed or missing shipments where customers experienced difficulty contacting support. Several reviews highlight quick, helpful resolutions from customer service, while others point to broken contact links or long response times; this split suggests inconsistent support experiences. Prospective buyers should weigh strong product and material quality against reported app and delivery issues, and consider warranty and return policies before purchasing.