User feedback for Wow Tech Group shows consistent praise for product materials, range and packaging alongside frequent positive reports of replacements or refunds when defects occur. Recurring negative themes include app connectivity problems (pairing and remote use) and cases of delayed or missing shipments where customers experienced difficulty contacting support. Several reviews highlight quick, helpful resolutions from customer service, while others point to broken contact links or long response times; this split suggests inconsistent support experiences. Prospective buyers should weigh strong product and material quality against reported app and delivery issues, and consider warranty and return policies before purchasing.
Examples from available reviews (Jan 2023 – Feb 2026).
Bought Melt 2 that didn't connect to my partner's phone for remote use.
“I bought the Melt 2 and it didn’t connect to my partners phone.”
Customer service replaced a faulty toy free of charge and resolved issue.
“Customer service sent me a new one free of charge”
Product is good but the app is buggy and fails to connect.
“Good product....app totally sucks .very buggy and hard to connect.”
Great product range, consistent manufacturing, and reliable remote-control technology.
“Consistently well manufactured and professionally presented along with reliable tech for remote control”
Many reviewers report responsive service and prompt order fulfilment or replacements, while a notable minority describe delayed or unhelpful support and unresolved delivery problems.
Some customers cite competitive pricing and free shipping as positives; a few report losing money due to non‑delivered orders or denied refunds.
Website navigation and setup are often praised, but multiple reviewers report app connectivity issues, pairing problems and buggy behaviour after updates.
Many reviews describe good materials, reliable build and a broad product range; isolated reports note specific model failures or declines in performance over time.
Some customers describe clear, helpful responses and refunds; others report broken contact links, slow replies or ineffective chatbot support during delivery issues.
Overall experiences vary: a substantial portion are satisfied with products and service, while a significant group reports app, shipping or support problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (52) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Purchased Office 2021 license was invalid and could not be activated.
“This license has been used before”
Fast service and everything worked well.
“Fast and every thing worked well.”
Service described as simple, quick, and friendly.
“Simply. Quickly. Friendly.”
Multiple orders from Wow Tech went very well without problems.
“I ordered many times from Wow Tech and everything went verry well and without a problem.”
After more than a week no product arrived; only a Windows code email was received.
“After more than 1 week I got nothing, except an email with the Windows code”
Delivery and after-sales support were quick and professional.
“Quick and professional, both delivery and after sales support. Thanks”
Fast delivery and clear procedures were appreciated by the reviewer.
“Congratulations! I appreciate fast delivery and clear procedures.”
Reviewer gave the company five stars and praised it.
“5 STARTS THE BEST”
Working products and persistent, friendly support that resolves issues.
“Working products, great support and friendly staff.”
Received software key and receipt instantly; reviewer recommends for cheap software.
“I got the key instantly on the site and on the email”
License code didn't work and support has not responded.
“The license code I received on March 11th didn't work.”
The products bought are very good.
“The products bought are very good”
I recently purchased a product from Wow Tech Group, and I must say that I am extremely impressed with their selection of adult toys and vibrators. The website was easy to navigate, and the ordering process was simple and straightforward.
One thing that really stood out to me was the discreet packaging. As someone who values privacy, knowing that my purchase would be delivered without any obvious signs or labels is reassuring.
Furthermore, the free shipping on orders over €30 is a great incentive for customers like myself who are looking to save some money while still getting high-quality products from a reputable company.
Overall, my experience with Wow Tech Group has been fantastic. With such an extensive selection of adult toys available at competitive prices and discreet shipping options, I can confidently recommend this online store to anyone looking for top-notch sexual satisfaction products.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Wow Tech Group operates in the intimate-wellness and adult-toy market as a manufacturer and online retailer of consumer intimate products. Consumers searching reviews typically look for information on product reliability, app connectivity, shipping and customer support related to these types of devices. This summary focuses on aggregated user feedback to help shoppers evaluate product quality, app experience, shipping and post‑purchase support.