Customers often praise the dresses for their fit, fabric, and finish. Many buyers also mention fast delivery and useful tracking. A recurring downside is poor responsiveness, late or missing shipments, and refunds that end up disputed. Reviews tend to split between strong product satisfaction and serious gaps in service or communication.
Examples from available reviews (Sep 2018 – Feb 2026).
Custom-made dress fit perfectly and quality was excellent.
“surprisingly the dress fitted perfectly”
Dress was good quality and shipped fast, arriving under two weeks.
“arrived in less than two weeks”
Wrong color dress and seller unresponsive about return or refund.
“Dress arrived in the wrong color. Not as pictured at all.”
Don't never ever buy something from this site ladies. I ordered 2 wedding dresses for my wedding day they never came and they never send me the refun...
“Don't never ever buy something from this site ladies. I ordered 2 wedding dresses for my wedding day they never came and they never send me the refun...”
Several reviews mention on-time shipping with clear tracking updates. Others describe late deliveries, orders that never arrived, or packages showing up after the event. Returns and refunds appear to be handled unevenly from one purchase to the next.
Many reviewers point to lower prices than local bridal shops and describe the dresses as affordable. Some say the quality made the longer shipping time feel worth it when the dress met expectations. Only a few directly question the price given the service outcome.
Many buyers say the dresses matched what they expected and fit well. Some mention hesitating to order online at first, then ending up pleased. A smaller group reports sizing or return issues that never got resolved and dragged down the experience.
Many reviews consistently praise quality and fit, often calling out good fabric and measurements that matched. A few mention minor problems like color differences or needing length adjustments. Severe quality complaints do appear, but less often.
The strongest negative thread is customers not getting replies and refund conversations going nowhere. Several reviewers say the seller stopped responding by email or refused refunds. Positive notes about kind or helpful support show up too, but less frequently.
Reviews show a clear split between high satisfaction with the dresses and poor outcomes around service and communication. Even glowing product feedback often sits alongside complaints about shipping or after-sale support. Buying decisions seem shaped as much by service reliability as by dress quality.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (30) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Custom-made dress fit perfectly and quality was excellent.
“surprisingly the dress fitted perfectly”
Dress was simple, elegant, and fitted perfectly.
“simple but elegant”
Dress arrived on time and tracking was helpful.
“It arrived on time and the tracking method you provided to me is helpful”
Dress was gorgeous, high quality, and a perfect fit.
“The dress is simply gorgeous and of great quality”
Prom dress had wonderful fabric, perfect measurements, arrived quickly.
“was not even wrinkled despite the long journey”
Dress arrived two days after my wedding and returns were disputed.
“actually showed up 2 days after my wedding”
Dress quality high and customer service was kind.
“Your customer service is kind, i like you guys and i will come here again.”
Dress quality great and fit beautiful despite slight color difference.
“color is a little different to the pictures i saw”
Dress was pretty, comfortable, and fit perfectly.
“So pretty so comfortable.”
Custom-sized dress was better made than expensive shops and fit perfectly.
“the dress is amazing and better made than those in the expensive bridal shops”
Dress was beautiful with excellent quality and accurate sizing.
“This dress is so beautiful and exellent quality.”
Delivery took longer than expected but dress was worth the wait.
“Although took a lot longer than it should to be delivered”
Custom-sized dress fit perfectly and cost much less than bridal shop.
“it fits perfectly”
Initially hesitant ordering online but very happy with the dress.
“I am very happy with my dress.”
Dress fits perfectly and quality is fantastic; will reorder.
“I received this dress today and it fits perfectly.”
Dress was good quality and shipped fast, arriving under two weeks.
“arrived in less than two weeks”
Dress matched expectations and looked great on me.
“This is definitely the dress I had expected!”
Dress quality amazing and reviewer very happy with choice.
“The quality is amazing.”
Dress arrived quickly; color and quality met expectations but slightly big.
“My dress was almost perfect!”
Reviewer loved the dress and appreciated warm, professional help.
“I love the dress you have sent to me.”
Dress was beautiful and affordable; reviewer will order more.
“I like your dress. It is beautiful.”
Wrong color dress and seller unresponsive about return or refund.
“Dress arrived in the wrong color. Not as pictured at all.”
Dress matched description and fit perfectly with fantastic quality.
“The dress was exactly as pictured and described.”
Dress quality exceeded expectations and was perfect for occasion.
“It is perfect!”
Dress fits well and reviewer is happy and plans future purchases.
“my dress fits well!”
Prom dress was luxurious, fit well with lace-up back but very long in back.
“it is very long in back”
Excellent service with customized dresses that fit well and are quality.
“Excellent service. Customised dresses which fit well and are excellent quality.”
Dress quality poor and seller made refunds difficult.
“The seller tried to give me the hardest time with refund.”
Paid for expedited shipping but delivery arrived after event and refund requests ignored.
“je reçois mon colis après l'événement.”
Wrong-size sandals were sent and returns required buyer to pay shipping.
“NO COMPRAD AQUÍ! ES UNA ESTAFA!”
Dress ran much smaller than expected and customer service refused help.
“Customer service told me too bad and to sell the dress to someone it would fit.”
Dress differed from photos and seller stopped replying about refund.
“they have stopped replying to my emails.”
Prom dress was amazing and sparkled beautifully, minor alterations needed.
“I got an amazing dress from this website”
Ordered two wedding dresses that never arrived and refund not received.
“they never came and they never send me the refund back”
Ordered two dresses that were never sent and refund not received.
“DO NOT EVER PLACE AN ORDER FROM THIS SITE”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
YesBabyonline is an online retailer selling wedding, bridesmaid, and prom dresses, along with other formalwear. The site shows product pages with fabric details, photo galleries, and sizing charts. Shoppers order through online checkout and pick from the shipping options offered. It also lists standard support contacts and published return policies for customers to read.