Reviews Analyzed
21
We Collect & Analyze Reviews
Yesglasses
Experiences & Reviews
Yesglasses is an online eyewear retailer that sells prescription and non-prescription eyeglasses and sunglasses. The site emphasizes a wide selection of frames and lens options such as tints and blue‑light filtering, and supports online ordering with prescription submission. Consumers researching Yesglasses commonly look for affordable alternatives to local optical shops and for options that include prescription lenses and varied frame styles.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
13d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Most reviewers describe helpful, responsive customer service and straightforward returns; one review reports an unhelpful response when a damaged item arrived.
Share of mentions
Strong
11%
💰
Value for money
Reviewers frequently note affordable pricing and better value than local options, with multiple comments about sales and lower total costs.
Share of mentions
Strong
11%
⚡
User experience
Customers report easy ordering, quick upload of prescription information, and generally fast shipping; a few mention slower turnaround or styling mismatches.
Share of mentions
Strong
17%
🔧
Product quality
Most comments praise lens accuracy, fit, and frame quality—including difficult prescriptions—while isolated reports note damage on arrival or distortion issues.
Share of mentions
Strong
24%
📞
Communication
Many reviewers cite prompt, clear responses from staff for questions, returns, and tint adjustments; one review reports poor support in a damage case.
Share of mentions
Strong
10%
⭐
Overall experience
The majority of reviewers report satisfaction, repeat purchases, and successful prescriptions; a small number report negative outcomes like damaged goods.
Share of mentions
Strong
26%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – October 2025).
Poor quality
"Poor quality. Product arrived damaged. Customer..."
Kengo James
Trustpilot
Oct 01, 2025
Featured for: damaged product, unhelpful service
chic styles, good quality, fast shipping
"They had so many chic and interesting styles that I bought 8 pairs with the stand-in lenses to try on, because my face is very hard to fit glasses to...."
Jill
Trustpilot
Oct 01, 2025
Featured for: bulk try-on, easy returns, fast RX
Lots of options for lenses (color / tint)
"I've ordered glasses / sunglasses from Yesglasses 4 times (January and July). Have had a good experience. Really beautiful frames, excellent RX / pres..."
LT
Trustpilot
Oct 01, 2025
Featured for: tint issue resolved, prompt response
I am absolutely amazed at the quality…
"I am absolutely amazed at the quality of my new glasses! It’s a tough prescription and it is perfect. I wasn’t sure what to expect as this was my 4th..."
customer
Trustpilot
Oct 01, 2025
Featured for: tough prescription, excellent lens quality
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Kengo James
trustpilot.com
Oct 01, 2025
Poor quality
Poor quality. Product arrived damaged. Customer...
M
Michael Polisi
trustpilot.com
Oct 01, 2025
Great price and even better quality
Great price and even better quality. Yes glasses was the only company I found who made gradient sunglasses...
c
customer
trustpilot.com
Oct 01, 2025
I am absolutely amazed at the quality…
I am absolutely amazed at the quality of my new glasses! It’s a tough prescription and it is perfect. I wasn’t sure what to expect as this was my 4th...
D
Debra Fini
trustpilot.com
Oct 01, 2025
YesGlasses customer service is…
YesGlasses customer service is exception...
j
john boa
trustpilot.com
Oct 01, 2025
Great deal and prompt shipping
Great deal and...
C
Chris Jones
trustpilot.com
Oct 01, 2025
Great service and quality glasses
Great service and quality glasses, have bought severa...
S
Shawn Simmons ELITEṨαvͥαgͣeͫKI
trustpilot.com
Oct 01, 2025
Great price fast shipping
...
J
Jess
trustpilot.com
Oct 01, 2025
Yesglasses is a company to be trusted
Yesglasses is a company to be trusted. They have responsive customer service, offer legiti...
D
Dink Nolen
trustpilot.com
Oct 01, 2025
Ease of order
Ease of order. Didn't wait long for the glasses to ship. The RX was right. Good fit. And I get a l...
G
GayLynn Dell
trustpilot.com
Oct 01, 2025
I can actually see with these glasses
I can actually see with these glasses! Other inline gla...
J
Janet Watchman
trustpilot.com
Oct 01, 2025
Quick shipping. Beautiful glasses.
Quick shipping. Beautiful glasses...
K
Kenneth
trustpilot.com
Oct 01, 2025
EASE OF INFORMATION UPLOAD
eASY OF INFORMATION UPLOAD, great selection of desir...
J
James Rhodes
trustpilot.com
Oct 01, 2025
Extremely Happy!
Selecting eyewear from YesGlasses was very easy and extremely affordable. I was impressed with the selection and when I called to ask questions of the...
J
John Simeone
trustpilot.com
Oct 01, 2025
Best affordable glasses website
Great price and many styles to choose from. YesGlas...
W
Wade Bursey
trustpilot.com
Oct 01, 2025
Excellent Customer Service
In the world in which we find ourselves living unfortunately customer service is sadly lacking. I am very pleased to say that this is not the case wit...
J
Jill
trustpilot.com
Oct 01, 2025
chic styles, good quality, fast shipping
They had so many chic and interesting styles that I bought 8 pairs with the stand-in lenses to try on, because my face is very hard to fit glasses to....
L
LT
trustpilot.com
Oct 01, 2025
Lots of options for lenses (color / tint)
I've ordered glasses / sunglasses from Yesglasses 4 times (January and July). Have had a good experience. Really beautiful frames, excellent RX / pres...
B
Brian P
trustpilot.com
Oct 01, 2025
Decent selection of cool frames but…
Decent selection of cool frames but turnaround time to ship compar...
p
pamela j swanson
trustpilot.com
Oct 01, 2025
Perfect fit
Perfect fit, my prescription was perfect, fas...
T
Tejaskumar Desai
trustpilot.com
Oct 01, 2025
Absolutely stunning & immpacable…
Absolutely stunning & immpacable performan...
Conclusion
Reviews indicate Yesglasses is generally a good option for shoppers seeking affordable prescription and non‑prescription eyewear, with many customers reporting accurate prescriptions and good frame quality. Multiple reviewers highlight fast shipping, easy online order flows, and helpful responses when exchanges or tint changes were needed. There are isolated negative reports—most notably a damaged delivery with poor follow‑up—so buyers should review return and damage policies before purchasing. Overall, customers looking for value and a broad selection of lens options often report positive outcomes; those prioritizing guaranteed pristine delivery may want to confirm packaging and support procedures first.