Reviews Analyzed
21
We Collect & Analyze Reviews
Yolova
Experiences & Reviews
Yolova is an online retailer selling wigs and hair extensions through its website. Consumers researching Yolova often look for information on wig types (bundles, lace closures, frontals), shipping options, payment methods, and customer support policies before purchasing. Reviews and dispute records are commonly used to assess product authenticity, delivery reliability, and return/refund handling.
Overview & Key Metrics
Positive Sentiment
10%
Latest Review
23d
Overall Rating
1.4
Our Analysis
🎯
Service quality
Frequent reports of long or missing deliveries, tracking problems, and difficulties obtaining refunds or correct replacements.
Share of mentions
Weak
19%
💰
Value for money
Many reviewers say received items don’t match images or quality, describing purchases as poor value or wasted money.
Share of mentions
Weak
14%
⚡
User experience
Customers report confusing site names, checkout or tracking issues, and trouble leaving or verifying genuine reviews.
Share of mentions
Weak
6%
🔧
Product quality
Multiple reports of wigs arriving synthetic, shedding, tangling, or not matching advertised photos and descriptions.
Share of mentions
Weak
16%
📞
Communication
Many reviewers describe unresponsive or blocked email/phone contacts, disputed refunds, and inconsistent customer replies.
Share of mentions
Weak
18%
⭐
Overall experience
Most reviewers warn others and report negative experiences, advising caution or recommending not to order.
Share of mentions
Weak
27%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (August 2022 – October 2025).
Top-notch Virgin Human Hair - An honest review
"I recently tried out Yolova and I must say, I am impressed with their products. The virgin remy human hair wigs and bundles are of top quality and affordable prices. The 100% human hair weave bundles, lace closure, lace frontal, ombre hair, colored hair and wigs are all exceptional in terms of texture and longevity. What really stood out to me was the variety offered on their website. There is Brazilian virgin hair, Indian Remy Hair, Peruvian Hair and Malaysian Hair available in straight hair, body wave, loose wave deep wave water wave as well as the unique loose deep wave wig. The customer service at Yolova also deserves a mention - they address complaints promptly and professionally. All orders were shipped quickly with zero issues or delays. I would definitely recommend giving Yolova a try for anyone who wants high-quality real human-hair products that won't break the bank."
Daniella Moen
Collected.reviews
Aug 23, 2022
Featured for: Positive product and service example
The worst produce ever purchased!!!
"The worst produce ever purchased!!! Product took 2 1/2 months to arrive. Product quality below subpar. Wigs were dried out, bushy, and falling apart...."
Norako Harkless
Trustpilot
Oct 01, 2025
Featured for: Long shipping and refund complaint
DON'T WASTE YOUR MONEY!!
"I ordered the bundle deal that is 3 wigs for $59 in March. It took a while to get them and when I opened the package I totally disappointed, none of t..."
Sherite Thomas
Trustpilot
Oct 01, 2025
Featured for: Bundle deal poor quality example
They have hacked the klarna site...beware!!!
"Please do not purchase this hair through klarna the site has been hacked. If you buy the wig straight from them you will get the real hair but somehow..."
Khalia
Trustpilot
Oct 01, 2025
Featured for: Klarna/checkout and scam report
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Mayokun Mcneal
trustpilot.com
Oct 01, 2025
Beware it is not a joke
Still waiting on wigs and they never pick up calls. OMG I can’t believe this people are scam. But you will face...
K
Kenya Harrison
trustpilot.com
Oct 01, 2025
Beware…DO NOT ORDER!!!!
I ordered hair from Yolova hair and omg the wig was so not human hair. It tangled and shedded so bad, it wouldn’t ev...
T
Ti Fos
trustpilot.com
Oct 01, 2025
What do you expect nothing
What do you expect? 3 wigs $59.99! Best wig company is Hairvivi, best lac...
T
Taurus
trustpilot.com
Oct 01, 2025
BUYER BEWARE - SCAM COMPANY BAD WIGS
BUYER BEWARE - wish I had checked out these reviews before spending my hard earned money. This is such a scam company YOLOVU with fake videos and fake...
F
Freda Mayo
trustpilot.com
Oct 01, 2025
I dodged a bullet from these scammers!
Thanks people for warning me about this fake c...
A
AMY GARNER
trustpilot.com
Oct 01, 2025
Straight trash!!
Straight trash!!! I was communicating with them about a refund about the trashy wigs they sent me...I returned the no good wigs and attempted to email...
L
Lori Hunter
trustpilot.com
Oct 01, 2025
MOST DEFINITELY A SCAM!!!
MOST DEFINITELY A SCAM!!! DO NOT WASTE YOUR MONEY!!!!! I filed a complaint with the Government and because I paid with PayPal - filed a claim with the...
M
Marsha Robinson
trustpilot.com
Oct 01, 2025
DON’T ORDER!!
DON’T ORDER!! I received my 3 wigs for $59.99. None of them looked like the advertisement. No edges. Very thin. Cheap looking. It’s...
T
Tornayaa Milton
trustpilot.com
Oct 01, 2025
THIS IS SCAM
THIS IA A COMPLETE SCAM FROM YOLOVU OR YOLOVA WIGS FROM OUT OF CHINA!!! I ORDERED THE THREE WIGS FOR THE $59.00; ONLY TO BE GIVEN THREE SHABBY, NOT FU...
N
Norako Harkless
trustpilot.com
Oct 01, 2025
The worst produce ever purchased!!!
The worst produce ever purchased!!! Product took 2 1/2 months to arrive. Product quality below subpar. Wigs were dried out, bushy, and falling apart....
S
Sabrena C.
trustpilot.com
Oct 01, 2025
This was a..."too good to be true
This was a..."too good to be true. The wigs on the website looked really nice some of the models displayed how east and fast to install the wigs. I wa...
t
taiwo pina
trustpilot.com
Oct 01, 2025
Buyer's be warned
Buyer's be warned. Yolovu is scamming customers. The products advertised were not the products received. I contacted Yolovu via email about products d...
c
customer
trustpilot.com
Oct 01, 2025
Go to the website name changes
Go to the website nam...
H
Horrible experience
trustpilot.com
Oct 01, 2025
$300 down the drain
$300 down the drain. First, it took OVER a month to arrive. The company states it sould take about 12 days. So i couldn't wear it to the event i neede...
A
A publicservant of SouthAfrica
trustpilot.com
Oct 01, 2025
Still waiting on my order even today
Still waiting on my order even today. Recieved a tracking number that doesn’t exist...
T
Tammy
trustpilot.com
Oct 01, 2025
This company is awful
This company is awful. I received my wigs. The wigs don't look like what is on the picture. When I received it, the wigs started coming out in my hand...
S
Sherite Thomas
trustpilot.com
Oct 01, 2025
DON'T WASTE YOUR MONEY!!
I ordered the bundle deal that is 3 wigs for $59 in March. It took a while to get them and when I opened the package I totally disappointed, none of t...
K
Key
trustpilot.com
Oct 01, 2025
Consumers be weary!!!
Submitted a review on yolova.com...but they claim its not them and another site is called yolovu.com mimicking their site. In another life I would inv...
R
Rorena Suell
trustpilot.com
Oct 01, 2025
Extremely Pour Quality
The wigs that were ordered are definitely not what I had expected or requested. The quality of the wigs were extremely poor and unacceptable. To be qu...
K
Khalia
trustpilot.com
Oct 01, 2025
They have hacked the klarna site...beware!!!
Please do not purchase this hair through klarna the site has been hacked. If you buy the wig straight from them you will get the real hair but somehow...
Conclusion
Across the provided reviews, most customers report negative experiences focused on product quality, shipping delays, and unresponsive support. Several reviewers describe wigs that appear synthetic, shed heavily, or differ from advertised photos, and many note refund or return disputes. A small number of reviews describe satisfactory products and prompt shipping; these are exceptions in the sample. Consumers considering Yolova should inspect recent, independent reviews, confirm payment protections (PayPal, card chargeback, Klarna process), and verify the seller’s return and shipping policies before buying.