Across the provided reviews, most customers report negative experiences focused on product quality, shipping delays, and unresponsive support. Several reviewers describe wigs that appear synthetic, shed heavily, or differ from advertised photos, and many note refund or return disputes. A small number of reviews describe satisfactory products and prompt shipping; these are exceptions in the sample. Consumers considering Yolova should inspect recent, independent reviews, confirm payment protections (PayPal, card chargeback, Klarna process), and verify the seller’s return and shipping policies before buying.
Examples from available reviews (Aug 2022 – Feb 2026).
High-quality virgin human-hair wigs and bundles at affordable prices.
“top quality and affordable prices.”
Product arrived late and was dried out, bushy, and falling apart.
“Wigs were dried out, bushy, and falling apart.”
Three bundled wigs arrived poor quality and did not match photos.
“none of the wigs look ANYTHING like it looks in the picture.”
Reviewer alleges Klarna integration was hacked and advises not buying.
“Please do not purchase this hair through klarna the site has been hacked.”
Frequent reports of long or missing deliveries, tracking problems, and difficulties obtaining refunds or correct replacements.
Many reviewers say received items don’t match images or quality, describing purchases as poor value or wasted money.
Customers report confusing site names, checkout or tracking issues, and trouble leaving or verifying genuine reviews.
Multiple reports of wigs arriving synthetic, shedding, tangling, or not matching advertised photos and descriptions.
Many reviewers describe unresponsive or blocked email/phone contacts, disputed refunds, and inconsistent customer replies.
Most reviewers warn others and report negative experiences, advising caution or recommending not to order.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order stayed processing and company did not respond before graduation.
“My order still says processing.”
Received incorrect item, return was refused, and refund is pending.
“it was a short pixie cut red wig.”
Company sent an old wig and provided false tracking during investigation.
“These crooks mailed me an old wig on 3/10 and told chase they shipped and had tracking.”
Received a different colored wig with heavy bleach highlights and cannot contact company.
“It absolutely is not what was advertised.”
Order not shipped, phone is a Google number, and company did not reply to emails.
“The number is a google phone number which is very unprofessional”
Order unfulfilled and company provided no confirmation; reviewer will dispute charge.
“I have not received it nor have any one provided me with a confirmation code”
Wrong item shipped, return address invalid, and multiple contact channels unanswered.
“They have the wrong return Address on the website”
Order not received and merchant ignored refund requests for nearly a month.
“I have been contacting them for close to a month for a refund”
Wig was cheaply made and company has poor return policy and customer care.
“The wig was very cheaply made!”
Reviewer strongly advises others to avoid this company.
“Just horrible..stay AWAY!!!”
I recently tried out Yolova and I must say, I am impressed with their products. The virgin remy human hair wigs and bundles are of top quality and affordable prices. The 100% human hair weave bundles, lace closure, lace frontal, ombre hair, colored hair and wigs are all exceptional in terms of texture and longevity.
What really stood out to me was the variety offered on their website. There is Brazilian virgin hair, Indian Remy Hair, Peruvian Hair and Malaysian Hair available in straight hair, body wave, loose wave deep wave water wave as well as the unique loose deep wave wig.
The customer service at Yolova also deserves a mention - they address complaints promptly and professionally. All orders were shipped quickly with zero issues or delays.
I would definitely recommend giving Yolova a try for anyone who wants high-quality real human-hair products that won't break the bank.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Yolova is an online retailer selling wigs and hair extensions through its website. Consumers researching Yolova often look for information on wig types (bundles, lace closures, frontals), shipping options, payment methods, and customer support policies before purchasing. Reviews and dispute records are commonly used to assess product authenticity, delivery reliability, and return/refund handling.