Across the provided reviews, most customers report negative experiences focused on product quality, shipping delays, and unresponsive support. Several reviewers describe wigs that appear synthetic, shed heavily, or differ from advertised photos, and many note refund or return disputes. A small number of reviews describe satisfactory products and prompt shipping; these are exceptions in the sample. Consumers considering Yolova should inspect recent, independent reviews, confirm payment protections (PayPal, card chargeback, Klarna process), and verify the seller’s return and shipping policies before buying.
Examples from available reviews (Aug 2022 – Feb 2026).
High-quality virgin human-hair wigs and bundles at affordable prices.
“top quality and affordable prices.”
Product arrived late and was dried out, bushy, and falling apart.
“Wigs were dried out, bushy, and falling apart.”
Three bundled wigs arrived poor quality and did not match photos.
“none of the wigs look ANYTHING like it looks in the picture.”
Reviewer alleges Klarna integration was hacked and advises not buying.
“Please do not purchase this hair through klarna the site has been hacked.”
Frequent reports of long or missing deliveries, tracking problems, and difficulties obtaining refunds or correct replacements.
Many reviewers say received items don’t match images or quality, describing purchases as poor value or wasted money.
Customers report confusing site names, checkout or tracking issues, and trouble leaving or verifying genuine reviews.
Multiple reports of wigs arriving synthetic, shedding, tangling, or not matching advertised photos and descriptions.
Many reviewers describe unresponsive or blocked email/phone contacts, disputed refunds, and inconsistent customer replies.
Most reviewers warn others and report negative experiences, advising caution or recommending not to order.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order never arrived and the company did not answer calls.
“Still waiting on wigs and they never pick up calls.”
Wig tangled, shed badly, and customer contact was unprofessional.
“the wig was so not human hair.”
Three wigs cost $59.99 and reviewer recommends pricier Hairvivi.
“3 wigs $59.99!”
Returned poor wigs but company refused refund and blocked contact.
“they will not refund and I cant get my emails through.”
Reviewer will not order after being warned about this company.
“I won't be ordering nothing from them.”
Returned wigs and then company blocked emails and withheld refund.
“they have blocked me from emailing them.”
Reviewer filed complaints with PayPal and government after no refund.
“MOST DEFINITELY A SCAM!!!”
Three wigs differed from advertisement, were thin, cheap, and delayed.
“None of them looked like the advertisement.”
Ordered three shabby wigs, delivery delayed, company requested return shipping.
“THIS IA A COMPLETE SCAM FROM YOLOVU OR YOLOVA WIGS FROM OUT OF CHINA!!!”
Product arrived late and was dried out, bushy, and falling apart.
“Wigs were dried out, bushy, and falling apart.”
Wigs arrived synthetic, not as ordered, and did not match images.
“TOTAL DISAPPOINTMENT!!!”
Received different products than ordered and company blamed warehouse staff.
“The products advertised were not the products received.”
Reviewer finds the website name changes and considers it dodgy.
“Go to the website name changes, very dodgy”
Paid $300 and reports the purchase was a waste.
“$300 down the drain.”
Order not received, tracking number invalid, and no replies.
“Recieved a tracking number that doesn’t exist.”
Wigs were poor quality, shed heavily, and refund requests were ignored.
“the wigs started coming out in my hand.”
Three bundled wigs arrived poor quality and did not match photos.
“none of the wigs look ANYTHING like it looks in the picture.”
Reviewer alleges yolovu.com mimics yolova.com and warns consumers.
“they claim its not them and another site is called yolovu.com mimicking their site.”
Wigs were poor quality and models/promoters misrepresented the products.
“The quality of the wigs were extremely poor and unacceptable.”
Reviewer alleges Klarna integration was hacked and advises not buying.
“Please do not purchase this hair through klarna the site has been hacked.”
Order not received after two months and no responses to calls.
“I ordered two months ago and still have not received my order”
Returned incorrect wig but did not receive a refund and pursuing legal action.
“I returned the wig and I never got a refund back!”
Returned wig for false advertising but still has not received refund months later.
“I still have not received my refund”
Wig was not human hair, matted after washing, and discarded.
“these wigs are not 100% human hair”
Product not received after a month and reviewer demands a refund.
“I never received my product.”
Wig not as advertised and company did not respond to emails.
“Wig was not as advertised.”
Money taken but item never received and company unresponsive.
“Fraudulent taking money out my Account and I never received the item”
No order confirmation and company contact details do not work.
“No order confirmation email.”
Wig never arrived and the company did not answer calls or emails.
“Calls, emails have gone unanswered.”
No confirmation or tracking and customer service number was out of service.
“no email from them therefore no tracking number”
Received incorrect item and missing second item; company unresponsive.
“Total Scam!”
Did not receive wigs or refunds and company did not respond to messages.
“still have not gotten my wigs or money back”
Order never received, no response, and company has a BBB F rating.
“they have a F rating with the BBB.”
Wig not received, no contact, and reviewer opened disputes to get a refund.
“I bought a wig for $340 and 2 weeks after I still didn’t get the wig”
Two later orders remain unshipped and customer service did not respond.
“I’ve not received it”
Wig was not as ordered, shorter than requested and poorly constructed.
“DON'T BUY ANYTHING from this company”
Order not received, automated replies only, and reviewer disputed charges.
“I have yet to receive it nor a tracking number”
Reviewer warns company steals money and is uncontactable.
“SCAM ALERT!”
Order shipped late, wrong item received, and company did not respond.
“it's not the correct wig I ordered.”
Wig not received and no confirmation email; no response from company.
“I never received the wig or confirmation email.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Yolova is an online retailer selling wigs and hair extensions through its website. Consumers researching Yolova often look for information on wig types (bundles, lace closures, frontals), shipping options, payment methods, and customer support policies before purchasing. Reviews and dispute records are commonly used to assess product authenticity, delivery reliability, and return/refund handling.