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We Collect & Analyze Reviews

zChocolat
Experiences & Reviews

zChocolat is an online chocolatier selling boxed and gift chocolates with international shipping and options for customization. People researching reviews typically look for information about product quality, packaging, delivery and customer support for gift orders.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 95%
Latest Review 12d
Overall Rating
4.8

Our Analysis

๐ŸŽฏ

Service quality

Most reviewers report helpful, friendly customer service and useful guidance for gifts; a small number report isolated issues with order handling.

Share of mentions
12%
Strong
๐Ÿ’ฐ

Value for money

Very few reviewers mention price; one reviewer explicitly noted the chocolates feel high quality for the price, but data is limited.

Share of mentions
2%
Mixed
โšก

User experience

Several mentions of an easy online ordering process and flexible customizations, but the sample size is small so impressions are tentative.

Share of mentions
5%
Mixed
๐Ÿ”ง

Product quality

Widespread praise for taste, presentation and packaging; reviewers frequently call the chocolates rich, flavorful and well protected during shipping.

Share of mentions
28%
Strong
๐Ÿ“ž

Communication

Many reviewers note clear shipping updates and timely international delivery; a minority report customs delays or disclosure of contents that spoiled surprises.

Share of mentions
18%
Mixed
โญ

Overall experience

Most reviewers describe a positive overall experience, especially for gifts and repeat purchases; a few note delivery problems that affected occasions.

Share of mentions
35%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

D
DR IRVING CHARLES BOUDVILLE
trustpilot.com Oct 01, 2025

Outstanding Chocolates

Great packaging, nice chocolates, good variety, and I really like that you d...

E
Eleanor B.
trustpilot.com Oct 01, 2025

zChocolat offers beautifully packagedโ€ฆ

zChocolat offers beautifully packaged...

M
Marjan GHolizadeh
trustpilot.com Oct 01, 2025

Great tasting chocolates and interesting design

Great tasting chocolate...

B
Blaire Catanus
trustpilot.com Oct 01, 2025

I've never thought of buying chocolateโ€ฆ

I've never thought of buying chocolate online but a friend of mine gave me a piece of chocolate from them and it's soo delicious. So I end up bu...

M
May
trustpilot.com Oct 01, 2025

Simply a delight!

The chocolates are second to none! Pur...

W
William Lin
trustpilot.com Oct 01, 2025

ZBox Order Review

Great quality product selection, easy onli...

A
Alex Tan
trustpilot.com Oct 01, 2025

Love them all

Love them all, taste amazing...

J
Jay
trustpilot.com Oct 01, 2025

easy to do

easy to do, great communication on...

A
Arman Grigoryan
trustpilot.com Oct 01, 2025

Keep doing whatever you guys doing

Keep doing whatev...

J
Jimmy
trustpilot.com Oct 01, 2025

Chocolates are sooooo delicious

Chocolates are sooooo delicious, be...

P
Pavel
trustpilot.com Oct 01, 2025

The parcel was delayed due to lack ofโ€ฆ

The parcel was delayed due to lack of invoice so the ustoms called a recepient(my girlfriend) and first of all informed her what is inside so its not...

M
Merle
trustpilot.com Oct 01, 2025

The chocolates are delicious

The chocolates are delicious. They arrived a day late, but was not a real probl...

c
customer
trustpilot.com Oct 01, 2025

Excellent delivery service to abroad

Excellent delivery service to abroad...

B
Benz Hawana
trustpilot.com Oct 01, 2025

The chocolates and macarons are bothโ€ฆ

The chocolates and macarons are both delicious. They arrived as.expected and in good condition (2 days after I ordered) direct from France. Very beaut...

H
Hewa Jalal
trustpilot.com Oct 01, 2025

they did everything as expected

they did everyt...

P
Paul S
trustpilot.com Oct 01, 2025

Loved the booklet

Everything about this was perfect, arrive in the USD from France on the day I wanted, ice packs were still cold, wife loved the presentation. The only...

C
CAROLYN PERLSTEIN
trustpilot.com Oct 01, 2025

Timely chocolates, and macaroons!

The chocolates and macaroons...

L
Lissa
trustpilot.com Oct 01, 2025

Good customer service

They have a good customer se...

C
Cara Thomas
trustpilot.com Oct 01, 2025

Package was lost for 5 days - gift was still cold!

So I've ordered from them roughly ~10 times before for myself and for gifts, and this order was for a friends birthday. The package was delivered, but...

M
Maximiliano Tambasco
trustpilot.com Oct 01, 2025

It's a great gift

Fast delivery, beautiful packaged, overall exc...

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Conclusion

Reviewers most commonly praise zChocolat for chocolate quality, presentation and protective packaging, making it frequently chosen for gifts. Many reviewers also highlight clear shipping updates and good customer support for customized orders. However, a minority report delivery or customs issues that can affect surprises, so international buyers should plan extra time and confirm customs paperwork. If gifting for a specific date, consider ordering earlier and confirming tracking and customs instructions with customer service.