CheapFlightsFreak
Experiences & Reviews
CheapFlightsFreak is an online flight booking platform and travel agency focused on comparing fares and selling airline tickets. The site typically facilitates flight search, booking, electronic ticket delivery and customer support for travelers seeking lower-cost options. Consumers researching CheapFlightsFreak should verify fare rules, baggage policies and ticket confirmations, and consider contacting customer service for follow-up or documentation.
Overview & Key Metrics
Our Analysis
Service quality
Many reviewers praise helpful staff, timely follow-up and good booking support. A small number report serious service problems (delays or alleged price switching).
Value for money
Multiple reviews highlight low fares and savings, while several cite high add-on fees or claims of price increases after payment, producing mixed value impressions.
User experience
Booking is frequently described as easy and fast with quick eโticket delivery. Some users report negative booking-day experiences such as delays or costly baggage addโons.
Product quality
Very few reviews address ticket reliability; the notable reports allege downgrades or baitโandโswitch behavior after payment, a serious negative signal.
Communication
Many users report prompt communications โ eโticket delivery, confirmation and proactive calls. A small number describe scripted or problematic confirmation requests.
Overall experience
Most reviewers report straightforward, satisfactory bookings and helpful staff. A minority describe significant problems including delays, extra fees, or alleged scams.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 โ October 2025).
Travel booking
"My experience with this company is average. Out of the 5- star rating, I would give them 3.0. They have a great team in customer service that helped me get the best deal. I wanted to travel from Miami to Boston and I found they had lucrative offers that would help save me some dollars. I had a successful booking. During the travel day, I went to the airport very early as advised. I wanted to get to my destination as early as possible as I was going on official duty. However, this never happened. We remained in the waiting bay for hours. We left the airport 4 hours later and this really messed up my schedule."
Typical bait and switch operation
"Typical bait and switch operation. They offer a low price, you make a reservation and pay. They email asking you to call for "verbal confirmation" whe..."
Easy booking
"..."
Good service
"Good service, they called to check if I had all m..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Easy
Easy. Received the e ticket...
Easy and fast booking
Easy and fast boo...
Everything was great
...
Very easy to process tickets
...
Really great website
Really great website, and i loved the...
Super easy
It was super easy to book my flight,...
Easy booking
...
Good service
Good service, they called to check if I had all m...
Very easy to book and helpful service
Very easy to book...
I needed to add extra bag and it wasโฆ
I needed to add extra bag...
Good service
...
Service was very excellent
Service was very excelle...
It Wes good the price wes not too bad
It Wes good the price wes not...
Given good customer service regardingโฆ
Given good customer service...
Very helpful
...
Heโs was nice and patience
...
V.good jeff
...
Bait and switch scammers from Indiaโฆ
Bait and switch scammers from India !!!! DO NOT USE TGEM. The...
Professional and fast
Professional and fast. Jeff did very well...
Typical bait and switch operation
Typical bait and switch operation. They offer a low price, you make a reservation and pay. They email asking you to call for "verbal confirmation" whe...
Conclusion
Reviews of CheapFlightsFreak show frequent reports of easy, fast booking and prompt eโticket delivery, with many customers praising staff followโup. Common positives cited include competitive fares and helpful preโtrip calls. However, there are recurring complaints about baggage charges, onโday travel delays and a few strong allegations of price changes after payment. Consumers should verify fare and baggage rules, request written confirmations of ticket class and total price, and keep documentation of communications when booking.