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We Collect & Analyze Reviews

Deluxe
Experiences & Reviews

Deluxe is a U.S.-based provider of business checks, forms, printing and related payment and branding services for small businesses and financial institutions. The company offers online ordering, reordering tools and custom print products, serving both individual consumers and business clients.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 81%
Latest Review 17d
Overall Rating
3.9

Our Analysis

๐ŸŽฏ

Service quality

Mixed reports: many users report helpful, patient customer service and reliable fulfillment; some report unfriendly staff and unresolved delays.

Share of mentions
23%
Mixed
๐Ÿ’ฐ

Value for money

Recurring concern: several reviewers say prices are high, request loyalty discounts, or feel product cost doesn't match expectations.

Share of mentions
13%
Weak
โšก

User experience

Consistent praise for an easy-to-use app, simple reorders, and fast ordering flow across many reviewers.

Share of mentions
15%
Strong
๐Ÿ”ง

Product quality

Product quality varies: some customers report accurate, correct prints and free reprints; others report poor quality or missing items.

Share of mentions
15%
Mixed
๐Ÿ“ž

Communication

Communication issues appear in several reviews: unclear shipping timelines, billing/charge confusion and delayed or missing refund responses.

Share of mentions
9%
Weak
โญ

Overall experience

Overall impressions split: many long-term, satisfied customers praise ease and reliability; a notable minority report delivery, billing, or quality failures.

Share of mentions
25%
Mixed

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

D
DOREEN SHIOI
trustpilot.com Oct 01, 2025

The ease of placing an order.

...

G
GLENN KIEL
trustpilot.com Oct 01, 2025

EASY TO USE AND QUICK ACCURATE SERVICE

EASY TO USE AND QUICK ACC...

A
Andrew Covington
trustpilot.com Oct 01, 2025

Amazing customer service

Put wrong routing number in. Totally my...

T
TAMI BRAGG
trustpilot.com Oct 01, 2025

Reliable

I have been ordering from deluxe for o...

G
Gordies
trustpilot.com Oct 01, 2025

EASY

...

B
BARB FINK
trustpilot.com Oct 01, 2025

We have used Deluxe for a number ofโ€ฆ

We have used Deluxe for a number of years and ha...

M
Mike
trustpilot.com Oct 01, 2025

Have not received My Checks

Have not received My Checks . Deposit slips can in b...

D
Diana Blankenship
trustpilot.com Oct 01, 2025

Prompt shipping and Accurate

...

H
Harold Greenberg
trustpilot.com Oct 01, 2025

Price to high

...

a
american classics
trustpilot.com Oct 01, 2025

they should offer more discounts forโ€ฆ

they should offer more discounts for loyal customers rather then give a la...

G
Gregory Beeman
trustpilot.com Oct 01, 2025

patient and knowledgeable

...

H
Happy
trustpilot.com Oct 01, 2025

Easy to use and fast time in gettingโ€ฆ

Easy to use and fast t...

K
KG
trustpilot.com Oct 01, 2025

too expensive

...

A
Alaska Shop
trustpilot.com Oct 01, 2025

Easy to reorder

With saved history i...

F
FRANK BROCK
trustpilot.com Oct 01, 2025

The checks were never delivered

The checks were never delivered! The prices is outrageous. Call to get a refund, never got the refund a...

N
Nate Rubin
trustpilot.com Oct 01, 2025

Seamless and easy to do.

...

T
Tiffany Reid
trustpilot.com Oct 01, 2025

False order and shipping details provided!

The worst timeline provided on shipment delivery, pre authorized for next day shipping but it truly take up to six business days still to receive. The...

L
L Graef
trustpilot.com Oct 01, 2025

Easy and Correct

My recent orders were placed easily and correctly. I am so ap...

S
SHERI ENGLAND
trustpilot.com Oct 01, 2025

EASY

I FOUND EVERYTHING E...

J
Jeffrey Forrester
trustpilot.com Oct 01, 2025

It's basically $1 a check to have theseโ€ฆ

It's basically $1 a check to have these printed. That's incredible...

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Conclusion

Reviews show recurring strengths and recurring weaknesses. Many customers highlight an easy-to-use ordering experience, quick reorders, and responsive agents (including free reprints in at least one instance). At the same time, several reviews describe late or missing deliveries, billing and charge reconciliation problems, and concerns about pricing or discounts. If you consider Deluxe for checks or printed products, confirm shipping timelines, review billing authorizations, and use saved order history to simplify reorders.