Reviews show recurring strengths and recurring weaknesses. Many customers highlight an easy-to-use ordering experience, quick reorders, and responsive agents (including free reprints in at least one instance). At the same time, several reviews describe late or missing deliveries, billing and charge reconciliation problems, and concerns about pricing or discounts. If you consider Deluxe for checks or printed products, confirm shipping timelines, review billing authorizations, and use saved order history to simplify reorders.
Examples from available reviews (Nov 2021 – Feb 2026).
Order arrived late with poor quality and unfriendly customer service.
“they became very unfriendly.”
Long-term customer reports no problems over thirty years.
“I’ve never had a problem.”
Shipping timelines were inaccurate and customers experienced multiple charges.
“DONT BE IN A RUSH!”
Saved order history makes reordering very easy.
“With saved history it is easy to reorder”
Mixed reports: many users report helpful, patient customer service and reliable fulfillment; some report unfriendly staff and unresolved delays.
Recurring concern: several reviewers say prices are high, request loyalty discounts, or feel product cost doesn't match expectations.
Consistent praise for an easy-to-use app, simple reorders, and fast ordering flow across many reviewers.
Product quality varies: some customers report accurate, correct prints and free reprints; others report poor quality or missing items.
Communication issues appear in several reviews: unclear shipping timelines, billing/charge confusion and delayed or missing refund responses.
Overall impressions split: many long-term, satisfied customers praise ease and reliability; a notable minority report delivery, billing, or quality failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Summary of underlying review
Placing an order was very easy.
“The ease of placing an order.”
Summary of underlying review
Service was quick, accurate, and easy to use.
“EASY TO USE AND QUICK ACCURATE SERVICE.”
Summary of underlying review
They reprinted checks at no cost after customer's error.
“They reprinted at no cost. Amazing”
Summary of underlying review
Long-term customer reports no problems over thirty years.
“I’ve never had a problem.”
Summary of underlying review
The app was easy to use.
“easy app to use.”
Summary of underlying review
They have used Deluxe for years without any issues.
“have never had an issue with anything we've ordered”
Summary of underlying review
Customer has not received checks and seeks assistance.
“Have not received My Checks .”
Summary of underlying review
Shipping was prompt and order was accurate.
“Prompt shipping and Accurate”
Summary of underlying review
Customer believes the price is too high.
“Price to high”
Summary of underlying review
Reviewer requests more discounts for loyal customers instead.
“they should offer more discounts for loyal customers”
Summary of underlying review
The staff were patient and knowledgeable.
“patient and knowledgeable”
Summary of underlying review
Ordering was easy and products arrived quickly.
“Easy to use and fast time in getting products”
Summary of underlying review
Customer finds the product too expensive.
“too expensive”
Summary of underlying review
Saved order history makes reordering very easy.
“With saved history it is easy to reorder”
Summary of underlying review
Checks were not delivered and refund was not received.
“The checks were never delivered!”
Summary of underlying review
The process was seamless and easy.
“Seamless and easy to do.”
Summary of underlying review
Shipping timelines were inaccurate and customers experienced multiple charges.
“DONT BE IN A RUSH!”
Summary of underlying review
Orders were placed easily and customer service was appreciated.
“I am so appreciative of the customer service representatives at Deluxe.”
Summary of underlying review
Entering information was easy for the reviewer.
“I FOUND EVERYTHING EASY TO INPUT MY INFO.”
Summary of underlying review
Reviewer thinks check printing costs are unreasonably high.
“It's basically $1 a check to have these printed.”
Deluxe disappointed us. We had placed an order of printed carrier bags for our customers, but never got what we expected. I contacted customer service, enquired, and placed my order. The process was successful to this point. I waited eagerly for the bags to arrive but instead, frustrations started. After the said period, shipping period, I did not get the bags. I enquired about the delay and they became very unfriendly. They did not want to take responsibility for the delays. A week later the goods arrived. This time it was the quality. It was poor and not worth the money and time spent. Due to the responses I had gotten previously, I decided not to call and never to buy from them again.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Deluxe is a U.S.-based provider of business checks, forms, printing and related payment and branding services for small businesses and financial institutions. The company offers online ordering, reordering tools and custom print products, serving both individual consumers and business clients.