Order arrived late with poor quality and unfriendly customer service.
“they became very unfriendly.”
Reviews show recurring strengths and recurring weaknesses. Many customers highlight an easy-to-use ordering experience, quick reorders, and responsive agents (including free reprints in at least one instance). At the same time, several reviews describe late or missing deliveries, billing and charge reconciliation problems, and concerns about pricing or discounts. If you consider Deluxe for checks or printed products, confirm shipping timelines, review billing authorizations, and use saved order history to simplify reorders.
Examples from available reviews (Nov 2021 โ Feb 2026).
Order arrived late with poor quality and unfriendly customer service.
“they became very unfriendly.”
Long-term customer reports no problems over thirty years.
“Iโve never had a problem.”
Shipping timelines were inaccurate and customers experienced multiple charges.
“DONT BE IN A RUSH!”
Saved order history makes reordering very easy.
“With saved history it is easy to reorder”
Mixed reports: many users report helpful, patient customer service and reliable fulfillment; some report unfriendly staff and unresolved delays.
Recurring concern: several reviewers say prices are high, request loyalty discounts, or feel product cost doesn't match expectations.
Consistent praise for an easy-to-use app, simple reorders, and fast ordering flow across many reviewers.
Product quality varies: some customers report accurate, correct prints and free reprints; others report poor quality or missing items.
Communication issues appear in several reviews: unclear shipping timelines, billing/charge confusion and delayed or missing refund responses.
Overall impressions split: many long-term, satisfied customers praise ease and reliability; a notable minority report delivery, billing, or quality failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Summary of underlying review
Two-day delivery failed; order was canceled and delayed.
“2 day delivery is very unreliable.”
Summary of underlying review
Two-day delivery failed; order was canceled and delayed.
“2 day delivery is very unreliable.”
Summary of underlying review
Product quality fine but logo appeared amateurish.
“Logo did not turn out well so they look amateurish unfortunately.”
Summary of underlying review
Product quality fine but logo appeared amateurish.
“Logo did not turn out well so they look amateurish unfortunately.”
Summary of underlying review
Ordering was simple and free shipping reduced cost.
“The shipping was free which helped lower the cost a lot”
Summary of underlying review
Ordering was simple and free shipping reduced cost.
“The shipping was free which helped lower the cost a lot”
Summary of underlying review
Ordering was easy and delivery was prompt.
“Easy to order and prompt delivery.”
Summary of underlying review
Ordering was easy and delivery was prompt.
“Easy to order and prompt delivery.”
Summary of underlying review
Reviewer is satisfied and wants no changes.
“Don't change a thing, thank you!”
Summary of underlying review
Reviewer is satisfied and wants no changes.
“Don't change a thing, thank you!”
Summary of underlying review
Reviewer praises the service as great.
“Great Service”
Summary of underlying review
Reviewer praises the service as great.
“Great Service”
Summary of underlying review
Contactless check-in was convenient and the room was clean.
“Contactless check-in and check out was so convenient.”
Summary of underlying review
Contactless check-in was convenient and the room was clean.
“Contactless check-in and check out was so convenient.”
Summary of underlying review
Reviewer receives excessive unsolicited advertising mail at wrong addresses.
“Your junk ad mail is over the top.”
Summary of underlying review
Reviewer receives excessive unsolicited advertising mail at wrong addresses.
“Your junk ad mail is over the top.”
Summary of underlying review
Order was delayed without notification and arrived late.
“I'd give 0 if available.”
Summary of underlying review
Order was delayed without notification and arrived late.
“I'd give 0 if available.”
Summary of underlying review
Reviewer has not received any checks.
“I have not received any checks!”
Summary of underlying review
Reviewer has not received any checks.
“I have not received any checks!”
Summary of underlying review
Checks were printed with transposed account numbers causing severe harm.
“When you printed my checks you transposed two numbers in the account number.”
Summary of underlying review
Printed checks had transposed account numbers causing collection problems.
“When you printed my checks you transposed two numbers in the account number.”
Summary of underlying review
Ordering was easy but costs and shipping made it too expensive.
“Ordering our business checks and deposit slips on the Deluxe website was very easy.”
Summary of underlying review
Ordering was easy but costs and shipping were excessively high.
“They were EXTREMELY expensive compared to other online check ordering sites.”
Summary of underlying review
Checks contained wrong routing number and incorrect company details.
“wrong routing number my checks are useless”
Summary of underlying review
Checks had wrong routing number and incorrect company information.
“wrong routing number my checks are useless”
Summary of underlying review
Replacement expedited checks were charged over $300 unexpectedly.
“I was then charged over $300, which was more than the original order”
Summary of underlying review
Company charged over $300 for expedited replacement checks unexpectedly.
“I was then charged over $300, which was more than the original order.”
Summary of underlying review
Reviewer states the product is excellent.
“Excellent product.”
Summary of underlying review
Reviewer states the product was excellent.
“Excellent product.”
Summary of underlying review
Checks were printed and delivered but ordering was complicated.
“The ordering process was rather complicated trying to get all the numbers and security details correct.”
Summary of underlying review
Checks were printed and delivered but ordering process was complicated.
“The ordering process was rather complicated”
Summary of underlying review
Ordering was easy and checks arrived faster than expected.
“The checks came faster then the shipping said and was exactly as was described and shown.”
Summary of underlying review
Ordering was easy and checks arrived faster than expected.
“The ordering was very easy to understand.”
Summary of underlying review
Ink stamper arrived quickly and worked correctly; products are excellent.
“My business ink stamper came quickly and right the first time and ease of ordering was great.”
Summary of underlying review
Ink stamper arrived quickly and correctly, though it was somewhat costly.
“My business ink stamper came quickly and right the first time”
Summary of underlying review
Product felt and looked very cheap; reviewer won't buy again.
“Very cheap feel and look wonโt buy again”
Summary of underlying review
Product felt very cheap and reviewer will not buy again.
“Very cheap feel and look wonโt buy again”
Summary of underlying review
Checks met expectations but shipping costs were nearly as much.
“You could try to find a way to cut down the shipping cost.”
Summary of underlying review
Checks were correct but shipping cost was nearly as much.
“It was almost as much as the checks.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Deluxe is a U.S.-based provider of business checks, forms, printing and related payment and branding services for small businesses and financial institutions. The company offers online ordering, reordering tools and custom print products, serving both individual consumers and business clients.