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eBooks.com
Reviews & Experiences

Reviews show eBooks.com frequently provides fast support, straightforward checkout and working EPUB downloads for many buyers. Several reviewers appreciate DRM-free filters and a wide selection. However, a minority report problems: forced or platform-specific readers, extra app steps to read files, site navigation difficulty when seeking help, and at least one billing dispute with poor phone reachability. If format flexibility or cross-device reading matters, confirm file format and test a download; contact support promptly if issues arise.

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Overview & Key Metrics

Review count
75
Sources
trustpilot.com, resellerratings.com
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Reviewers commonly report quick, friendly and effective customer support that helps resolve download and access issues in a timely manner.

💰

Value for money

Several reviewers note good prices and selection, while a small number report billing problems or unexpected charges that affected value perception.

⚡

User experience

Many reviewers describe straightforward browsing, fast checkout and simple downloads; a minority report navigation friction, VPN or app complications.

🔧

Product quality

Reviewers highlight EPUB availability, DRM-free filters and wide selection working well for common readers, though some encountered restrictive reader issues.

📞

Communication

Most reviewers praise prompt, personable staff and clear troubleshooting instructions; at least one reviewer reported difficulty reaching support by phone.

⭐

Overall experience

Overall impressions are positive with successful purchases and readable downloads for many users, but some cite frustrating readers, transfer steps or billing issues.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (60) · resellerratings.com (15) · Quotes shortened · As of: February 2026

Aldrin Cheung
Feb 08, 2026 · trustpilot.com
Daniel
Jan 28, 2026 · trustpilot.com
Randy Cribbs
Jan 28, 2026 · trustpilot.com
Dan Schmidt
Jan 07, 2026 · trustpilot.com
Jacques
Dec 31, 2025 · trustpilot.com
Joe
Dec 25, 2025 · trustpilot.com
RICARDO MAJALCAMARTINEZ
Dec 25, 2025 · trustpilot.com
Jenny H
Dec 20, 2025 · trustpilot.com
PPOP
Dec 18, 2025 · trustpilot.com
Dhammavedin Dharmachari
Dec 16, 2025 · trustpilot.com
Barbie
Dec 06, 2025 · trustpilot.com
Kaj
Nov 30, 2025 · trustpilot.com
MLH
Nov 20, 2025 · trustpilot.com
Jill
Nov 18, 2025 · trustpilot.com
NYCeyes nyceyes
Nov 16, 2025 · trustpilot.com
Brandon Awesome
Nov 11, 2025 · trustpilot.com
SIMON
Nov 01, 2025 · trustpilot.com
Martin Jurča
Oct 24, 2025 · trustpilot.com
João Luís Zamith
Oct 22, 2025 · trustpilot.com
El
Oct 21, 2025 · trustpilot.com
Szilvia Szentesi
Oct 01, 2025 · trustpilot.com
Brian Stanley
Oct 01, 2025 · trustpilot.com
Catherine Khurana
Oct 01, 2025 · trustpilot.com
Kostas Stroumpos
Oct 01, 2025 · trustpilot.com
Jay Belanger
Oct 01, 2025 · trustpilot.com
H L
Oct 01, 2025 · trustpilot.com
Caroline
Oct 01, 2025 · trustpilot.com
Elia Petrou
Oct 01, 2025 · trustpilot.com
Bernd Fröhlich
Oct 01, 2025 · trustpilot.com
peter strassle
Oct 01, 2025 · trustpilot.com
Tom Perkins
Oct 01, 2025 · trustpilot.com
Melissa Zeiger
Oct 01, 2025 · trustpilot.com
Alexis
Oct 01, 2025 · trustpilot.com
Lyn Stapleton
Oct 01, 2025 · trustpilot.com
Ilinca Madalina Szabo
Oct 01, 2025 · trustpilot.com
Peter
Oct 01, 2025 · trustpilot.com
Oleg Languev
Oct 01, 2025 · trustpilot.com
Sally Robertson
Oct 01, 2025 · trustpilot.com
Philip Line
Oct 01, 2025 · trustpilot.com
Shaun Kemp
Oct 01, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About eBooks.com

eBooks.com is an online retailer of digital books that sells downloadable e-books in common formats (for example EPUB and PDF) to individual customers and institutions. The site offers browsing, purchasing and download workflows, a web-based reader, and customer support resources. People researching eBooks.com often look for format options (DRM-free EPUBs), payment methods, and how easily purchases work across devices.