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eBooks.com
Reviews & Experiences

Reviews show eBooks.com frequently provides fast support, straightforward checkout and working EPUB downloads for many buyers. Several reviewers appreciate DRM-free filters and a wide selection. However, a minority report problems: forced or platform-specific readers, extra app steps to read files, site navigation difficulty when seeking help, and at least one billing dispute with poor phone reachability. If format flexibility or cross-device reading matters, confirm file format and test a download; contact support promptly if issues arise.

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Overview & Key Metrics

Review count
75
Sources
trustpilot.com, resellerratings.com
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Reviewers commonly report quick, friendly and effective customer support that helps resolve download and access issues in a timely manner.

💰

Value for money

Several reviewers note good prices and selection, while a small number report billing problems or unexpected charges that affected value perception.

⚡

User experience

Many reviewers describe straightforward browsing, fast checkout and simple downloads; a minority report navigation friction, VPN or app complications.

🔧

Product quality

Reviewers highlight EPUB availability, DRM-free filters and wide selection working well for common readers, though some encountered restrictive reader issues.

📞

Communication

Most reviewers praise prompt, personable staff and clear troubleshooting instructions; at least one reviewer reported difficulty reaching support by phone.

⭐

Overall experience

Overall impressions are positive with successful purchases and readable downloads for many users, but some cite frustrating readers, transfer steps or billing issues.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (60) · resellerratings.com (15) · Quotes shortened · As of: February 2026

william278
Jan 19, 2025 · resellerratings.com
JB
Aug 19, 2024 · trustpilot.com
Tessa Ladwig
Aug 18, 2024 · trustpilot.com
dhav
Aug 18, 2024 · resellerratings.com
Zaheed
Aug 08, 2024 · trustpilot.com
Beatrice Carr
Jul 30, 2024 · trustpilot.com
Ainars Auziņš
Jul 18, 2024 · trustpilot.com
George
Jul 06, 2024 · trustpilot.com
book-buyer
Jun 25, 2024 · trustpilot.com
Eleni Agrotou
May 27, 2024 · trustpilot.com
Philip
May 22, 2024 · trustpilot.com
E Sh
May 21, 2024 · trustpilot.com
MarkN
May 15, 2024 · trustpilot.com
jcb2037086615
May 14, 2024 · resellerratings.com
Mark Paskanny
May 03, 2024 · trustpilot.com
Robert
Apr 12, 2024 · trustpilot.com
Kate Walia
Apr 11, 2024 · trustpilot.com
Karen Stewart
Apr 08, 2024 · trustpilot.com
chris timms
Apr 07, 2024 · trustpilot.com
Jane
Apr 04, 2024 · trustpilot.com
vince3657624388
Mar 28, 2024 · resellerratings.com
JedR
Mar 27, 2024 · trustpilot.com
Doug Badger
Mar 24, 2024 · trustpilot.com
Will
Mar 16, 2024 · trustpilot.com
beautifulcoder
Jul 25, 2023 · resellerratings.com
anniebananie-55993
Jun 02, 2023 · resellerratings.com
rodrigo-69732
May 27, 2023 · resellerratings.com
bartheremans
May 14, 2023 · resellerratings.com
alekfelis
Mar 13, 2023 · resellerratings.com
franciscojavierrosaslara
Mar 04, 2023 · resellerratings.com
MuhammadIssack
Feb 07, 2023 · resellerratings.com
vaidotaszemlys
Jan 20, 2023 · resellerratings.com
mshehab977
Jan 03, 2023 · resellerratings.com
thyme-82247
Oct 26, 2022 · resellerratings.com
davbuzz
Oct 09, 2022 · resellerratings.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About eBooks.com

eBooks.com is an online retailer of digital books that sells downloadable e-books in common formats (for example EPUB and PDF) to individual customers and institutions. The site offers browsing, purchasing and download workflows, a web-based reader, and customer support resources. People researching eBooks.com often look for format options (DRM-free EPUBs), payment methods, and how easily purchases work across devices.