Reviews Analyzed
21
We Collect & Analyze Reviews
Health Coach Institute
Experiences & Reviews
Health Coach Institute (HCI) is an organization that offers training and certification programs for aspiring health coaches. Programs commonly combine structured curriculum, recorded lessons, skills practice (live or simulated), and cohort-based elements. People researching HCI typically look for course structure, certification options, learning format (video, transcripts, slides), mentoring/skills labs, and enrollment or refund policies.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
22d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Several reviews report operational problems: inconsistent scheduling, coach availability issues, and unresponsive mentors that disrupted progress.
Share of mentions
Weak
5%
💰
Value for money
Multiple reviewers describe the cost as high for the delivered experience; some mention feeling the program was not worth the expense.
Share of mentions
Weak
5%
⚡
User experience
Most learners find lessons digestible with helpful skill labs; a minority report platform confusion, weekly locks, and desire for more live contact.
Share of mentions
Strong
21%
🔧
Product quality
Reviewers commonly praise the curriculum, clear videos, transcripts and skill labs; a few feel the content lacks depth or is too narrowly health-focused.
Share of mentions
Strong
31%
📞
Communication
Some students praise clear enrollment guidance, but several report inconsistent or unclear communication and difficulties with withdrawal requests.
Share of mentions
Weak
7%
⭐
Overall experience
Many reviewers report positive learning outcomes and increased confidence as coaches; a smaller group report poor mentorship and refund disputes.
Share of mentions
Strong
31%
Our Independent Methodology
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Data Collection
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AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
certificate course
"I had applied for a certificate course with the Health Coaching Institute, but was not satisfied with my experience. There was inconsistent communication about my application and several changes to program dates and coach availability. This caused me to seek out another option that was provided by another organization. All I can say is that I tried a mentorship program with the Health Coach Institute and had the worst experience ever. The mentor never responded to my emails and was inconsistent when explaining things. I wasted a lot of money on a program that did not help me progress. I don’t want anyone to go through my experience, resist the company!
"
Janiece
Collected.reviews
Dec 16, 2021
Featured for: Negative on mentorship and communication
Overpriced for what you get
"Overpriced for what you get. 1st of all this is way more health coach focused with sprinkles of life coaching. They do give you a lot of information b..."
Amanda Mayfield
Trustpilot
Oct 01, 2025
Featured for: Explicit value and pacing complaint
Health Coach Institute experience
"My enrollment experience was exceptionally smooth. The representative I worked with provided clear, thorough guidance throughout the entire process, m..."
Ruth
Trustpilot
Oct 01, 2025
Featured for: Clear positive on enrollment and content
The training has been so valuable because I have learned more than I imagined and can see a path to enhance my own life as well as my future clients.
"The training has been so valuable. As an educator, I am always on the lookout for well executed presentations of information. Specifically, are the co..."
Valynne Underwood
Trustpilot
Oct 01, 2025
Featured for: Detailed praise for curriculum quality
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
A
Amanda Mayfield
trustpilot.com
Oct 01, 2025
Overpriced for what you get
Overpriced for what you get. 1st of all this is way more health coach focused with sprinkles of life coaching. They do give you a lot of information b...
S
Shiree Tomlinson
trustpilot.com
Oct 01, 2025
Good overall program.
I think the program has great content but the delivery is a bit hard to take notes and determine what will b...
C
Connie Barnhart
trustpilot.com
Oct 01, 2025
Great layout needs more real person contact
For me personally the format and the manner the material is presented is very well done. I am not good at all with workin...
R
Ruth
trustpilot.com
Oct 01, 2025
Health Coach Institute experience
My enrollment experience was exceptionally smooth. The representative I worked with provided clear, thorough guidance throughout the entire process, m...
K
Kara Longland
trustpilot.com
Oct 01, 2025
I love the simplicity of it all being…
I love the simplicity of it all being laid out and the upbeat, encouraging pla...
I
Ivory Paris
trustpilot.com
Oct 01, 2025
Love it and still excited
I really enjoy the easy to unders...
A
Amy Peat
trustpilot.com
Oct 01, 2025
I am glad I chose HCI!
Amazing experience- I am learning so much...
V
Valynne Underwood
trustpilot.com
Oct 01, 2025
The training has been so valuable because I have learned more than I imagined and can see a path to enhance my own life as well as my future clients.
The training has been so valuable. As an educator, I am always on the lookout for well executed presentations of information. Specifically, are the co...
N
Noelle Bronson
trustpilot.com
Oct 01, 2025
I’ve found the flow and pace of the…
I’ve found the flow and pace of the program to be ideal while balancing full-time motherhood, work, and other commitments. The course material is dige...
L
Lee Armbruster
trustpilot.com
Oct 01, 2025
A bit disappointing
The course is very heavily geared specifically toward the health (food, diet, etc) coaching, with very little ti...
M
Munira Ladha
trustpilot.com
Oct 01, 2025
I joined HCI in June 2025
I joined HCI in June 2025, it has overall been a positive and enriching experience. The lessons are well organized and the most...
J
Jennifer Berlien
trustpilot.com
Oct 01, 2025
The curriculum vibes with my authentic…
The curriculum vibes with my authentic self which in turn will...
L
Layla Rosenfeld
trustpilot.com
Oct 01, 2025
Personal growth
I wait for the lesson every week. I learned so...
G
Golf for Fun
trustpilot.com
Oct 01, 2025
Impressed With the Course
As a current healthcare provider, I am very impressed with the level of information I have received thus far in the 5 weeks I'v...
T
Taryne Fairweather
trustpilot.com
Oct 01, 2025
The content is amazing
The content is amazing, I love that I can listen to the video, read the transcript and download the slides, this really he...
M
Melody
trustpilot.com
Oct 01, 2025
Continue doing what you're doing on…
Continue doing what you're doing on helping others heal, spreading kindness and love toward each other. This is my missi...
L
Laura Phares
trustpilot.com
Oct 01, 2025
The video lessons are engaging and I…
The video lessons are engaging and I really lik...
M
Miko Numi
trustpilot.com
Oct 01, 2025
The quality of knowledge that is…
The quality of knowledge that is provided is not suitable or in depth to my liking or needs. Another person I met for a skills lab feels the same. The...
M
Michelle Hay
trustpilot.com
Oct 01, 2025
Building Confidence as a Coach
The videos really help you prepare for the skill labs. I am growing in confidence after after eac...
D
Debbie N
trustpilot.com
Oct 01, 2025
Great program - enjoying the experience
Great program! It is very well put together and I like the pacing of having lessons released each week. I am enjoying each new learning/exercise. Ther...
Conclusion
Reviews show consistent praise for HCI’s curriculum, videos, transcripts and skill-lab format, with many students reporting concrete learning and increased coaching confidence. At the same time, a subset of reviewers report issues with mentor responsiveness, unclear intake communication, rigid module release pacing, and concerns about refunds or payments. If you consider HCI, verify enrollment and withdrawal policies in writing, ask about live mentoring availability, and confirm pacing (weekly releases vs. accelerated access) to match your schedule. These steps help align expectations with the commonly reported strengths and recurring concerns in the reviews.