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We Collect & Analyze Reviews

Lux Algo
Experiences & Reviews

Lux Algo offers subscription-based technical indicators and algorithmic trading tools commonly used on TradingView. The product suite is positioned for retail traders seeking customizable indicator overlays, signal alerts, and optimization options, and the company provides customer support and community channels alongside paid plans.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 86%
Latest Review 18d
Overall Rating
4.4

Our Analysis

๐ŸŽฏ

Service quality

Most reviewers describe fast, helpful support agents who resolve issues quickly; a small minority report unresolved refund or access problems.

Share of mentions
31%
Strong
๐Ÿ’ฐ

Value for money

Several reviewers say the tools offer limited added value versus free TradingView options and report billing or refund disputes.

Share of mentions
4%
Weak
โšก

User experience

A few users report the interface is easy to use with many optimization options; mentions are limited, so conclusions are tentative.

Share of mentions
4%
Mixed
๐Ÿ”ง

Product quality

Multiple reviewers praise the indicators and customization features; a small number call them merely 'ok' or redundant versus free scripts.

Share of mentions
8%
Strong
๐Ÿ“ž

Communication

Many reviews highlight clear, timely responses from named agents (e.g., Phoenix, Rodrigo); some report contradictory refund instructions or bot-only replies.

Share of mentions
22%
Strong
โญ

Overall experience

The majority describe positive overall experiences driven by support and tool functionality; a subset report negative outcomes tied to billing and refunds.

Share of mentions
31%
Strong

Our Independent Methodology

How we analyze customer reviews without bias

Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias โ€” just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

C
Christopher Anokam
trustpilot.com Oct 01, 2025

Phoenix is the man

Phoenix is the man. Took care o...

M
Momo Bagslover
trustpilot.com Oct 01, 2025

Thanks for the assistance with the refund.

Thanks for the assistance with the refund, Lu...

H
Haseeb
trustpilot.com Oct 01, 2025

PHOENIX was really helpful

PHOENIX was really helpful. Thank Y...

V
Victor DE WITTE
trustpilot.com Oct 01, 2025

I absolutely do not recommend Luxalgoโ€ฆ

I absolutely do not recommend Luxalgo for two main reasons: 1. You can find all of their tools for FREE on TradingView if you search hard enough. โ‚ฌ100...

M
Michael De Castro
trustpilot.com Oct 01, 2025

Phoenix was awesome

Phoenix was awesome. Quick to answer and solve my issue....

D
Dario Lesjak
trustpilot.com Oct 01, 2025

I had an excellent experience withโ€ฆ

I had an excellent experience with LuxAlgo support. I accidentally purchased the Ultimate plan twice, and Rodrigo quickly helped me resolve the issue...

R
Roilan Montero
trustpilot.com Oct 01, 2025

Rodrigo was very kind and professionalโ€ฆ

Rodrigo was very kind and professional throughout the chat. He took the time t...

H
Hany Soliman
trustpilot.com Oct 01, 2025

Easy and straight to the point support

Easy and straight to the poi...

S
Satrio Anindito
trustpilot.com Oct 01, 2025

LuxAlgo support has been very helpful

LuxAlgo support has been very helpful, with clear answers and fast re...

F
Federica Pertoldi
trustpilot.com Oct 01, 2025

Excellent assistance.

Excellent assistance. Targeted and effective a...

B
Bence Belรก
trustpilot.com Oct 01, 2025

Rodrigo was very helpful at answeringโ€ฆ

Rodrigo was very helpful at ans...

D
Dav
trustpilot.com Oct 01, 2025

No integrity. Buyer beware.

I have used the products in the past and recently decided to try them again as I have learned a few more things. It felt safe as the website said it h...

I
Ivan
trustpilot.com Oct 01, 2025

Wanted to try it

Wanted to try it, didn't like but they've made what they've promised, promised 30 days money back guara...

A
AMV Fr
trustpilot.com Oct 01, 2025

thankkk greattt for the helpfull !!

thankkk greattt f...

M
Mark Marriner
trustpilot.com Oct 01, 2025

Becarefull of the payments. MONEY GRABERS

the indicators are ok.Support is only a bot, still waiting for a human to ghet back to me. be carefull with auto payments annually they will take the...

A
Amir Delirious
trustpilot.com Oct 01, 2025

Great support and customer service!

I had an issue where my account was accidentally charged multiple times due to a system error when I tried upgrading my subscription. At first, I was...

S
Samuel
trustpilot.com Oct 01, 2025

Love the tool and the community

Love the tool and the community. The optimization options are numerous. The customer servic...

D
David Garrett
trustpilot.com Oct 01, 2025

Great indicators and support

...

J
Jitendra Kushwaha
trustpilot.com Oct 01, 2025

Thank Phoenix.

...

S
Sam
trustpilot.com Oct 01, 2025

PHOENIX

Great help and got everyt...

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Conclusion

User feedback is split between frequent praise for responsive, named support agents and recurring complaints about billing and refund handling. Many reviewers highlight helpful, fast customer service and feature-rich indicators with optimization options. However, several negative reports mention unexpected auto-renew charges, refund denials, or primarily bot-based responses. If you consider Lux Algo, test indicators on a demo account, confirm subscription and auto-renew settings, and review the refund policy before purchasing.