Reviews Analyzed
21
We Collect & Analyze Reviews
Lux Algo
Experiences & Reviews
Lux Algo offers subscription-based technical indicators and algorithmic trading tools commonly used on TradingView. The product suite is positioned for retail traders seeking customizable indicator overlays, signal alerts, and optimization options, and the company provides customer support and community channels alongside paid plans.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
18d
Overall Rating
4.4
Our Analysis
🎯
Service quality
Most reviewers describe fast, helpful support agents who resolve issues quickly; a small minority report unresolved refund or access problems.
Share of mentions
Strong
31%
💰
Value for money
Several reviewers say the tools offer limited added value versus free TradingView options and report billing or refund disputes.
Share of mentions
Weak
4%
⚡
User experience
A few users report the interface is easy to use with many optimization options; mentions are limited, so conclusions are tentative.
Share of mentions
Mixed
4%
🔧
Product quality
Multiple reviewers praise the indicators and customization features; a small number call them merely 'ok' or redundant versus free scripts.
Share of mentions
Strong
8%
📞
Communication
Many reviews highlight clear, timely responses from named agents (e.g., Phoenix, Rodrigo); some report contradictory refund instructions or bot-only replies.
Share of mentions
Strong
22%
⭐
Overall experience
The majority describe positive overall experiences driven by support and tool functionality; a subset report negative outcomes tied to billing and refunds.
Share of mentions
Strong
31%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
LuxAlgo Trading Tools
"LuxAlgo is one of the best trading tools available. I had never traded before and they provided me with extensive support, training and even helped me set up a demo account. It's super easy to use and has all the tools you need to be successful in the market. The support team is always available if you have any questions and they are very helpful. It's now six months now and I really love it. It's nice to see something out there that isn't some sort of scam. I highly suggest checking it out. I would recommend lux to anyone from a new trader to an experienced trader."
Sebastian Levi
Collected.reviews
Dec 15, 2021
Featured for: Comprehensive positive support and UX
I absolutely do not recommend Luxalgo…
"I absolutely do not recommend Luxalgo for two main reasons: 1. You can find all of their tools for FREE on TradingView if you search hard enough. €100..."
Victor DE WITTE
Trustpilot
Oct 01, 2025
Featured for: Negative refund and value complaint
Great support and customer service!
"I had an issue where my account was accidentally charged multiple times due to a system error when I tried upgrading my subscription. At first, I was..."
Amir Delirious
Trustpilot
Oct 01, 2025
Featured for: Resolved double-charge refund; strong communication
Becarefull of the payments. MONEY GRABERS
"the indicators are ok.Support is only a bot, still waiting for a human to ghet back to me. be carefull with auto payments annually they will take the..."
Mark Marriner
Trustpilot
Oct 01, 2025
Featured for: Bot-only support and auto-payment warning
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Christopher Anokam
trustpilot.com
Oct 01, 2025
Phoenix is the man
Phoenix is the man. Took care o...
M
Momo Bagslover
trustpilot.com
Oct 01, 2025
Thanks for the assistance with the refund.
Thanks for the assistance with the refund, Lu...
H
Haseeb
trustpilot.com
Oct 01, 2025
PHOENIX was really helpful
PHOENIX was really helpful. Thank Y...
V
Victor DE WITTE
trustpilot.com
Oct 01, 2025
I absolutely do not recommend Luxalgo…
I absolutely do not recommend Luxalgo for two main reasons: 1. You can find all of their tools for FREE on TradingView if you search hard enough. €100...
M
Michael De Castro
trustpilot.com
Oct 01, 2025
Phoenix was awesome
Phoenix was awesome. Quick to answer and solve my issue....
D
Dario Lesjak
trustpilot.com
Oct 01, 2025
I had an excellent experience with…
I had an excellent experience with LuxAlgo support. I accidentally purchased the Ultimate plan twice, and Rodrigo quickly helped me resolve the issue...
R
Roilan Montero
trustpilot.com
Oct 01, 2025
Rodrigo was very kind and professional…
Rodrigo was very kind and professional throughout the chat. He took the time t...
H
Hany Soliman
trustpilot.com
Oct 01, 2025
Easy and straight to the point support
Easy and straight to the poi...
S
Satrio Anindito
trustpilot.com
Oct 01, 2025
LuxAlgo support has been very helpful
LuxAlgo support has been very helpful, with clear answers and fast re...
F
Federica Pertoldi
trustpilot.com
Oct 01, 2025
Excellent assistance.
Excellent assistance. Targeted and effective a...
B
Bence Belá
trustpilot.com
Oct 01, 2025
Rodrigo was very helpful at answering…
Rodrigo was very helpful at ans...
D
Dav
trustpilot.com
Oct 01, 2025
No integrity. Buyer beware.
I have used the products in the past and recently decided to try them again as I have learned a few more things. It felt safe as the website said it h...
I
Ivan
trustpilot.com
Oct 01, 2025
Wanted to try it
Wanted to try it, didn't like but they've made what they've promised, promised 30 days money back guara...
A
AMV Fr
trustpilot.com
Oct 01, 2025
thankkk greattt for the helpfull !!
thankkk greattt f...
M
Mark Marriner
trustpilot.com
Oct 01, 2025
Becarefull of the payments. MONEY GRABERS
the indicators are ok.Support is only a bot, still waiting for a human to ghet back to me. be carefull with auto payments annually they will take the...
A
Amir Delirious
trustpilot.com
Oct 01, 2025
Great support and customer service!
I had an issue where my account was accidentally charged multiple times due to a system error when I tried upgrading my subscription. At first, I was...
S
Samuel
trustpilot.com
Oct 01, 2025
Love the tool and the community
Love the tool and the community. The optimization options are numerous. The customer servic...
D
David Garrett
trustpilot.com
Oct 01, 2025
Great indicators and support
...
J
Jitendra Kushwaha
trustpilot.com
Oct 01, 2025
Thank Phoenix.
...
S
Sam
trustpilot.com
Oct 01, 2025
PHOENIX
Great help and got everyt...
Conclusion
User feedback is split between frequent praise for responsive, named support agents and recurring complaints about billing and refund handling. Many reviewers highlight helpful, fast customer service and feature-rich indicators with optimization options. However, several negative reports mention unexpected auto-renew charges, refund denials, or primarily bot-based responses. If you consider Lux Algo, test indicators on a demo account, confirm subscription and auto-renew settings, and review the refund policy before purchasing.