Lux Algo
Experiences & Reviews
Lux Algo offers subscription-based technical indicators and algorithmic trading tools commonly used on TradingView. The product suite is positioned for retail traders seeking customizable indicator overlays, signal alerts, and optimization options, and the company provides customer support and community channels alongside paid plans.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers describe fast, helpful support agents who resolve issues quickly; a small minority report unresolved refund or access problems.
Value for money
Several reviewers say the tools offer limited added value versus free TradingView options and report billing or refund disputes.
User experience
A few users report the interface is easy to use with many optimization options; mentions are limited, so conclusions are tentative.
Product quality
Multiple reviewers praise the indicators and customization features; a small number call them merely 'ok' or redundant versus free scripts.
Communication
Many reviews highlight clear, timely responses from named agents (e.g., Phoenix, Rodrigo); some report contradictory refund instructions or bot-only replies.
Overall experience
The majority describe positive overall experiences driven by support and tool functionality; a subset report negative outcomes tied to billing and refunds.
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 โ October 2025).
LuxAlgo Trading Tools
"LuxAlgo is one of the best trading tools available. I had never traded before and they provided me with extensive support, training and even helped me set up a demo account. It's super easy to use and has all the tools you need to be successful in the market. The support team is always available if you have any questions and they are very helpful. It's now six months now and I really love it. It's nice to see something out there that isn't some sort of scam. I highly suggest checking it out. I would recommend lux to anyone from a new trader to an experienced trader."
I absolutely do not recommend Luxalgoโฆ
"I absolutely do not recommend Luxalgo for two main reasons: 1. You can find all of their tools for FREE on TradingView if you search hard enough. โฌ100..."
Great support and customer service!
"I had an issue where my account was accidentally charged multiple times due to a system error when I tried upgrading my subscription. At first, I was..."
Becarefull of the payments. MONEY GRABERS
"the indicators are ok.Support is only a bot, still waiting for a human to ghet back to me. be carefull with auto payments annually they will take the..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Phoenix is the man
Phoenix is the man. Took care o...
Thanks for the assistance with the refund.
Thanks for the assistance with the refund, Lu...
PHOENIX was really helpful
PHOENIX was really helpful. Thank Y...
I absolutely do not recommend Luxalgoโฆ
I absolutely do not recommend Luxalgo for two main reasons: 1. You can find all of their tools for FREE on TradingView if you search hard enough. โฌ100...
Phoenix was awesome
Phoenix was awesome. Quick to answer and solve my issue....
I had an excellent experience withโฆ
I had an excellent experience with LuxAlgo support. I accidentally purchased the Ultimate plan twice, and Rodrigo quickly helped me resolve the issue...
Rodrigo was very kind and professionalโฆ
Rodrigo was very kind and professional throughout the chat. He took the time t...
Easy and straight to the point support
Easy and straight to the poi...
LuxAlgo support has been very helpful
LuxAlgo support has been very helpful, with clear answers and fast re...
Excellent assistance.
Excellent assistance. Targeted and effective a...
Rodrigo was very helpful at answeringโฆ
Rodrigo was very helpful at ans...
No integrity. Buyer beware.
I have used the products in the past and recently decided to try them again as I have learned a few more things. It felt safe as the website said it h...
Wanted to try it
Wanted to try it, didn't like but they've made what they've promised, promised 30 days money back guara...
thankkk greattt for the helpfull !!
thankkk greattt f...
Becarefull of the payments. MONEY GRABERS
the indicators are ok.Support is only a bot, still waiting for a human to ghet back to me. be carefull with auto payments annually they will take the...
Great support and customer service!
I had an issue where my account was accidentally charged multiple times due to a system error when I tried upgrading my subscription. At first, I was...
Love the tool and the community
Love the tool and the community. The optimization options are numerous. The customer servic...
Great indicators and support
...
Thank Phoenix.
...
PHOENIX
Great help and got everyt...
Conclusion
User feedback is split between frequent praise for responsive, named support agents and recurring complaints about billing and refund handling. Many reviewers highlight helpful, fast customer service and feature-rich indicators with optimization options. However, several negative reports mention unexpected auto-renew charges, refund denials, or primarily bot-based responses. If you consider Lux Algo, test indicators on a demo account, confirm subscription and auto-renew settings, and review the refund policy before purchasing.