Reviewers most often highlight competitive pricing, straightforward checkout, and rapid ticket delivery as reasons they return to Mega Seats. Several reviews describe easy seat selection, immediate ticket downloads, and lower prices versus other marketplaces. However, a minority of buyers report problems: rude or unhelpful agents, payment handling errors, disputed transactions, and occasional non-delivery of tickets. If you consider buying, confirm delivery methods and timing, verify the charged payment method on your statement, and document any communications with support. These steps can reduce risk and help resolve issues if they arise.
Examples from available reviews (Dec 2021 – Feb 2026).
Rude agents and poor customer service made ticket purchase a hassle.
“They have very poor customer service and nothing about them is admirable.”
Tickets were never delivered to the buyer.
“Tickets were never delivered”
Tickets were lowest priced, delivered quickly, and site was easy to use.
“Tickets were delivered minutes after sending payment.”
Megaseats offered the cheapest price for identical seats.
“Megaseats gave the cheapest offer for the same exact seats.”
A small set of reviews describe rude or unhelpful agents and refused dispute resolutions, indicating recurring customer-service failures in those cases.
Many reviewers report lower prices and competitive deals compared with other sites, though a few call out extra fees on specific orders.
Most reviewers describe an easy, smooth checkout and intuitive seat selection with quick access to tickets after payment.
Multiple customers report timely ticket delivery and correct seats; isolated cases describe tickets never arriving or delivery failures.
Some reviews highlight clear transaction steps and quick responses, while others report payment mix-ups, refused proposals, and poor follow-up.
Most reviewers report positive purchases with fair prices and smooth transactions; a minority experienced serious issues with service or delivery.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Summary of underlying review
Tickets were canceled after purchase and company doesn't guarantee tickets.
“Mega canceled my tickets after I bought a hotel and air fare.”
Summary of underlying review
Tickets were canceled after purchase and company doesn't guarantee tickets.
“Mega canceled my tickets after I bought a hotel and air fare.”
Summary of underlying review
Tickets weren't delivered before the show and support was unavailable; refund issued.
“I did not get my tickets :(”
Summary of underlying review
Tickets weren't delivered before the show and support was unavailable; refund issued.
“I did not get my tickets :(”
Summary of underlying review
The service was easy and understandable.
“Easy and understandable”
Summary of underlying review
The service was easy and understandable.
“Easy and understandable”
Summary of underlying review
The site was easy and allowed seat selection.
“Easy to use and I was able to pick my seat.”
Summary of underlying review
The site was easy and allowed seat selection.
“Easy to use and I was able to pick my seat.”
Summary of underlying review
Ticket availability was slow and worse than competitors.
“Slow availability of tickets Not as good as other peers”
Summary of underlying review
Ticket availability was slow and worse than competitors.
“Slow availability of tickets Not as good as other peers”
Summary of underlying review
Ordering was easy and order acknowledgment email sent immediately.
“The ease of ordering and the immediate email acknowledging the order was great.”
Summary of underlying review
Ordering was easy and order acknowledgment email sent immediately.
“The ease of ordering and the immediate email acknowledging the order was great.”
Summary of underlying review
Everything worked well and tickets were received.
“All worked well. Got the tickets.”
Summary of underlying review
Everything worked well and tickets were received.
“All worked well. Got the tickets.”
Summary of underlying review
Service was easy and pricing was great.
“Easy and great pricing”
Summary of underlying review
Service was easy and pricing was great.
“Easy and great pricing”
Summary of underlying review
Service was outstanding and the reviewer is a repeat buyer.
“The service is outstanding; I've bought tickets several times.”
Summary of underlying review
Service was outstanding and the reviewer is a repeat buyer.
“The service is outstanding; I've bought tickets several times.”
Summary of underlying review
Site was easy to navigate but lacked exact seat view.
“you can actually see the actual seats rather than just the row.”
Summary of underlying review
Site was easy to navigate but lacked exact seat view.
“you can actually see the actual seats rather than just the row.”
Summary of underlying review
It was very difficult to purchase a ticket that was heavily marked up.
“Very difficult to simply buy a hugely marked up ticket”
Summary of underlying review
Reviewer found tickets heavily marked up and difficult to purchase.
“Very difficult to simply buy a hugely marked up ticket”
Summary of underlying review
The service was fast and efficient.
“Fast service”
Summary of underlying review
Reviewer experienced fast service from the company.
“Fast service”
Summary of underlying review
Reviewer had an excellent experience and great prices.
“Excellent experience and prices!!!!”
Summary of underlying review
Reviewer had an excellent experience and found good prices.
“Excellent experience and prices!!!!”
Summary of underlying review
No hidden fees and coupons were automatically applied.
“No hidden fees and coupon automatically offered”
Summary of underlying review
No hidden fees and coupon was automatically offered.
“No hidden fees and coupon automatically offered”
Summary of underlying review
Purchase was easy and tickets were discounted.
“Purchase was easy and tickets were discounted!”
Summary of underlying review
Purchase was easy and the tickets were discounted.
“Purchase was easy and tickets were discounted!”
Summary of underlying review
Referred by AMEX; process quick, but discounts felt fake.
“Process was quick and easy.”
Summary of underlying review
Referral led to a quick, easy process but criticized fake discounts.
“Process was quick and easy.”
Summary of underlying review
The service or site was straightforward and direct.
“Straight to the point!!”
Summary of underlying review
Reviewer appreciated that the service was straightforward and direct.
“Straight to the point!!”
Summary of underlying review
Ordered tickets that were no longer available; the site didn't remove sold listings.
“I ordered tickets that were no longer available.”
Summary of underlying review
Ordered tickets were unavailable but reviewer then bought same seats from Ticketmaster.
“I ordered tickets that were no longer available.”
Summary of underlying review
Will call failed; customer had to repurchase and received no refund.
“There were no tickets at the window so I had to buy them again.”
Summary of underlying review
Will-call instructions failed, reviewer had to repurchase tickets and got no refund.
“There were no tickets at the window so I had to buy them again.”
Summary of underlying review
Site was easy to navigate, prices good, and tickets arrived quickly.
“I received the tickets quickly and as stated.”
Summary of underlying review
Site was easy to navigate, had good prices, and prompt ticket delivery.
“Easy to navigate, good prices, and I received the tickets quickly and as stated.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Mega Seats (MegaSeats) operates as an online ticket marketplace focused on resale event tickets for sports, concerts and live shows. Consumers researching Mega Seats typically look for information on pricing, ticket delivery, checkout flow and dispute handling. When evaluating the company, check payment and delivery terms, supported ticket transfer methods, and available customer-support channels to make informed purchase decisions.