Reviewers most often highlight competitive pricing, straightforward checkout, and rapid ticket delivery as reasons they return to Mega Seats. Several reviews describe easy seat selection, immediate ticket downloads, and lower prices versus other marketplaces. However, a minority of buyers report problems: rude or unhelpful agents, payment handling errors, disputed transactions, and occasional non-delivery of tickets. If you consider buying, confirm delivery methods and timing, verify the charged payment method on your statement, and document any communications with support. These steps can reduce risk and help resolve issues if they arise.
Examples from available reviews (Dec 2021 – Feb 2026).
Rude agents and poor customer service made ticket purchase a hassle.
“They have very poor customer service and nothing about them is admirable.”
Tickets were never delivered to the buyer.
“Tickets were never delivered”
Tickets were lowest priced, delivered quickly, and site was easy to use.
“Tickets were delivered minutes after sending payment.”
Megaseats offered the cheapest price for identical seats.
“Megaseats gave the cheapest offer for the same exact seats.”
A small set of reviews describe rude or unhelpful agents and refused dispute resolutions, indicating recurring customer-service failures in those cases.
Many reviewers report lower prices and competitive deals compared with other sites, though a few call out extra fees on specific orders.
Most reviewers describe an easy, smooth checkout and intuitive seat selection with quick access to tickets after payment.
Multiple customers report timely ticket delivery and correct seats; isolated cases describe tickets never arriving or delivery failures.
Some reviews highlight clear transaction steps and quick responses, while others report payment mix-ups, refused proposals, and poor follow-up.
Most reviewers report positive purchases with fair prices and smooth transactions; a minority experienced serious issues with service or delivery.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Summary of underlying review
Transaction was smooth and purchasing steps were clearly presented.
“Very smooth transaction”
Summary of underlying review
Selections were easy and prices were reasonable with no fees.
“Quick response and discount.”
Summary of underlying review
Seller refused a proposed agreement and acted in bad faith.
“The seller clearly acted in bad faith by refusing my proposal.”
Summary of underlying review
Megaseats offered the cheapest price for identical seats.
“Megaseats gave the cheapest offer for the same exact seats.”
Summary of underlying review
Process was easy, price fair, and credit posted quickly.
“The process was very easy.”
Summary of underlying review
Seats were cheaper than others and purchase was easy.
“Great deal on seats, lower than anyone else, very easy to use and very happy with purchase!”
Summary of underlying review
Tickets were lowest priced, delivered quickly, and site was easy to use.
“Tickets were delivered minutes after sending payment.”
Summary of underlying review
The site was easy to work with.
“Easy to work with”
Summary of underlying review
The transaction/process was very smooth.
“Very smooth!”
Summary of underlying review
Tickets were never delivered to the buyer.
“Tickets were never delivered”
Summary of underlying review
Purchased tickets transferred directly to my Ticketmaster account.
“they went right to my ticket masters account!”
Summary of underlying review
Platform was easy to navigate with intuitive UI and good pricing.
“UI was intuitive and easy to navigate.”
Summary of underlying review
Payment was charged to a different account and customer unhappy.
“I am not happy and will NEVER buy a resale ticket AGAIN!!”
Summary of underlying review
Transaction was easy, fair priced, and went smoothly.
“Easy transaction, fair price, went smoothly with no problems”
Summary of underlying review
Using Affirm was easy and tickets downloaded immediately.
“It was as easy to use affirm for the tickets .”
Summary of underlying review
Purchasing was easy and prices were great.
“Ease of purchasing. Great prices.”
Summary of underlying review
Reviewer found the site extremely easy and satisfactory.
“Easy peasy best site ever!”
Summary of underlying review
The purchase included too many fees.
“To many fees”
Summary of underlying review
Seats and the show were great; reviewer thanked Megaseats.
“Great seats and a great show.”
Summary of underlying review
So far the service has been good.
“So far so good.”
It's rare that I rate a company poorly, but when I do, it's because they warrant it. The first time I called was to confirm my order. At this point, I wasn't even sure they had my tickets yet. The agent was rude and abrupt, telling me he couldn't transfer me to anyone else and hung up on me. I called back, got someone else and they were equally as rude. Though we finally got our NFL tickets, the hassle was not worth it. They have very poor customer service and nothing about them is admirable. After this experience, I did not want to use them again.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Mega Seats (MegaSeats) operates as an online ticket marketplace focused on resale event tickets for sports, concerts and live shows. Consumers researching Mega Seats typically look for information on pricing, ticket delivery, checkout flow and dispute handling. When evaluating the company, check payment and delivery terms, supported ticket transfer methods, and available customer-support channels to make informed purchase decisions.